Nothing, it was great!

Loved the music in the lobby!

Stayed in August 2025

all good. bathroom downstairs is a bit dark.

classic decor but still modern.

Stayed in August 2025

The staff was casual and busy. The minibar was filled with things so i couldnt put leftovers in there.

So cute, great location.

Stayed in July 2025

Lady during check in was very rude, but rest of the staff were nice and helpful.

Live music every day. Clean.

Stayed in July 2025

Room could have been cleaned a little more thoroughly. Pillows were a bit too soft for our taste, but otherwise the bed was very comfy.

Very spacious room by NYC standards, tastefully decorated in a distinctive style. Great location, steps away from the ACE subway station (which you can take all the way to JFK Airtrain), and within a 30 min walk to most of the downtown neighborhoods. There are plenty of great places to eat in the area, from fancy restaurants to popular breakfast joints. Fun hotel lobby with live music and bar open till late at night. We didn't find the noise to be disturbing, but we were on the top floor. Staff was very helpful and friendly, especially Zilliah when we checked in. We stayed on a rather quiet week I guess, because we got a great rate. For us the room room was a really good value.

Stayed in July 2025

homeless people hanging out near bathrooms/lobby

atmosphere

Stayed in June 2025

Wee, honestly the price is high. But in New York I guess is impossible to get a decent room at a decent price. Also, during the night the music from the hall, even though the room has a sound cancellation system, sometimes is audible, but at 10pm they stop it.

Roxy Hotel exceeded my expectations. The hotel is very well kept, with spacious rooms. I particularly appreciated the lively atmosphere: every night there is live music. Staff is really friendly and cares about your benefit. I received a call from the front desk, minutes after having entered the room to see if everything was ok. They were also extremely friendly and supportive: I had to reschedule my trip due to a cancellation of my flights and they helped me reorganise the trip. I definitely suggest going

Stayed in May 2025

Multiple stuff went wrong but everything was fixed with good solutions like a coupon for breakfast or drinks. Staff was helpful

Location and the style of the hotel.

Stayed in May 2025

The Roxy is a great hotel central to many great neighborhoods and steps from subway and many restaurants.

Stayed in May 2025

Location , safety and service

Stayed in May 2025

The shower could have been better.

Amazing location and a very cool place to stay.

Stayed in April 2025

Downstairs is a bustling night spot, so the hallway was a bit noisy, but the room was well soundproofed, so it wasn’t a bother to us.

The staff was so kind and lovely, the facilities were exemplary, and the room very comfortable

Stayed in May 2025

As above no hot water so unable to shower

I have stayed at the Roxy several times and love the hotel. Were it not for having no hot water on the morning of my stay and that not being reflected in the price retrospectively I would have scored higher.

Stayed in April 2025

The jazz bar downstairs was expensive just for entry.

Location was good. Hotel was lovely, like a step back in time. Magical.

Stayed in April 2025

A little loud from room but the room had a sound machine we only realized in the morning when we were leaving

Nostalgic feel and fun atmosphere. Movie theatre and live music awesome plus!

Stayed in April 2025

staff was ok; not overly friendly

location, and bar and lounge were great!

Stayed in April 2025

A little pricey

We stayed at The Roxy to celebrate our anniversary and had the best experience! From the moment we arrived, Zillah at the front desk made us feel so welcome—she was incredibly friendly and attentive. Our room was spotless, and the bed was super comfortable, making it easy to relax and enjoy our stay. We also spent the evening at The Django for drinks and live jazz, which was such a fun and memorable part of the night. The atmosphere, music, and cocktails were all amazing. The Roxy really has everything you could want for a special night in the city—perfect for a romantic getaway or any special occasion. Highly recommend!

Stayed in April 2025

Excellent property fabulous Staff really try to get the loft rooms if you can.

Stayed in April 2025

Awesome bar with live band

Stayed in April 2025

The fact that I was charged $400 at checkin for incidentals without being told.

Colette is AMAZING

Stayed in March 2025

Lobby/bar vibe is amazing. Location coupled with a place you can hang out any time of day is unique and perfect.

Stayed in March 2025

Our friends were bothered by noise from the live music

Fun place, good size room, good location

Stayed in December 2024

Nothing

The hotel had a great atmosphere, loved the live music even during the day, that the staff were very welcoming, accommodating and friendly

Stayed in March 2025

The bar was very loud until well after midnight and we could hear it easily from our room on the fifth floor.

Great location, comfortable rooms, reasonably priced.

Stayed in March 2025