Recensioni su Kimpton Banneker Hotel by IHG 4 stelle

Dear Alessandra, Thank you for your wonderful 9/10 rating and for highlighting our attentive team, spotless rooms, and spacious accommodations. You’re right—our hotel is just a short walk from the White House, and we’re glad you found that convenient. We also offer paid on-site parking for your ease of mind. We appreciate your feedback on location and value, and we’ll continue to look for ways to enhance the overall experience. We hope to welcome you back soon for another excellent stay. Warm regards, The Kimpton Banneker Hotel Team

Dear Alessandra, Thank you for your wonderful 9/10 rating and for highlighting our attentive team, spotless rooms, and spacious accommodations. You’re right—our hotel is just a short walk from the White House, and we’re glad you found … Mostra altro

Dear Gianluca, I’m pleased you enjoyed the spaciousness of your room. I’m sorry to hear that the lack of in-room facilities—such as a microwave—affected your experience. While we do offer microwaves, kettles, and coffee makers delivered to guest rooms upon request, I apologize if this service wasn’t made clear during your stay. Moving forward, our front-desk team will proactively inform guests of these amenities at check-in, and you’re always welcome to contact us at any time should you need additional conveniences. Thank you again for your observations. We appreciate your insights and are committed to enhancing our guest experience. We look forward to welcoming you back and ensuring every detail of your stay exceeds expectations. Warm regards,

Dear Gianluca, I’m pleased you enjoyed the spaciousness of your room. I’m sorry to hear that the lack of in-room facilities—such as a microwave—affected your experience. While we do offer microwaves, kettles, and coffee makers delivered t… Mostra altro

Dear Parisi, Thank you for your kind review. We're delighted to hear that you found our hotel excellent and appreciated the comfort of our beds and the quality of our breakfast. Your positive feedback motivates us to continue providing exceptional service to our guests.​ We look forward to welcoming you back for another enjoyable stay. Warm regards,

Dear Parisi, Thank you for your kind review. We're delighted to hear that you found our hotel excellent and appreciated the comfort of our beds and the quality of our breakfast. Your positive feedback motivates us to continue providing… Mostra altro

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you’ve experienced regarding the availability of drinks and snacks in your room. We completely understand how important it is to have easy access to refreshments, especially after a long international flight, and we regret that our current offerings have not met your expectations. While we do not provide complimentary drinks or snacks directly in the room, we do have a Bodega Market located in the hotel, where you can find a variety of drinks and snacks available for purchase. Additionally, every room is equipped with a minibar, and we would be happy to stock it with your preferred items from the Bodega Market, so you can enjoy them at your convenience. If you'd like, we can also arrange for a kettle or coffeemaker to be delivered to your room upon request, ensuring you have everything you need for a comfortable stay. We genuinely hope this will help improve your experience with us, and we want to ensure your needs are fully met during your stay. If there’s anything specific you would like, please don't hesitate to contact the Front Desk, and we will do our best to accommodate your requests. Thank you for your understanding, and we look forward to making your stay more comfortable. Warm regards, AZ

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you’ve experienced regarding the availability of drinks and snacks in your room. We completely understand how important it is to have easy access to r… Mostra altro

Thank you for your kind words! I'm glad to hear you enjoyed the spacious and clean room, as well as the convenient location of the hotel. We strive to provide a comfortable and accessible experience for all our guests. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

Thank you for your kind words! I'm glad to hear you enjoyed the spacious and clean room, as well as the convenient location of the hotel. We strive to provide a comfortable and accessible experience for all our guests. If there's an… Mostra altro

Dear Sir, Thank you for providing your feedback. I would like to assure you that we are taking reviews very seriously. I have addressed your concerns with the team: the housekeeping and the front desk. I would like to mention about the breakfast vouchers that we have set this rule in order to offer a breakfast inclusive solution to OTAs (Online Travel Agencies). And yes, with $25 you can pick from the menu what would be offered as a continental breakfast : pastry, fresh juice and a hot drink. Our restaurant is not a "hotel buffet" style nor is the Kimpton brand. We have tried to have Booking.com improve the messaging for the clients making their reservations but it seems "complicated" to get the "$25" information clearly stated. This is out of our control unfortunately. We strongly recommend that next time, you book with us directly so you get all the necessary details on what you are paying for. I hope it clarifies and please accept my apologies for the confusion. Have a wonderful weekend Olivier Servat General Manager

Dear Sir, Thank you for providing your feedback. I would like to assure you that we are taking reviews very seriously. I have addressed your concerns with the team: the housekeeping and the front desk. I would like to mention about the brea… Mostra altro

Thank you Marco for your feedback! We are glad that you consider the Banneker for your trip to the District. We have also noted your dissatisfaction with the street proximity and the city noise. I would encourage you to let us know about your visit and we will make all efforts to block a room on the other side of the building. Please enjoy the rest of your week. Best regards, Olivier Servat General Manager

Thank you Marco for your feedback! We are glad that you consider the Banneker for your trip to the District. We have also noted your dissatisfaction with the street proximity and the city noise. I would encourage you to let us know about y… Mostra altro