Reception

Le stanze

Stayed in August 2025

The way the breakfast was organised was chaotic. There should've been a buffet election instead we had to select items from a menu to the value of a voucher. For Europeans this is not acceptable.

It was very well furnished and had very contemporary rooms which were large.

Stayed in August 2025

It’s pretty loud / not very sound proof for a city room. We heard garbage pickup very early and there was construction going on.

The staff was amazing. They let us check in early and stored our luggage after check out.

Stayed in July 2025

The possibility of renting a bike free of charge was a great opportunity to ride around in the city. Spacious room, very clean and incredibly-comfortable bed. The staff was really kind and helpful. Totally recommend this accomodation.

Stayed in July 2025

the Lady Bird roof top was closed...and has been closed for a while. It shouldn't be promoted on the website if it's closed.

staff, accommodations and restaurant

Stayed in July 2025

Room 501, I realize it must have been accessible and the bathroom was large but there was no shelves to put anything. The towels were left by tv in main room. There is actually a space to put small shelf unit either in the corner or beside sink. For some reason we didn't have a shower mat to step out of shower. One hand towel and 2 washcloths for a party of 3.

Breakfast. Food was good.

Stayed in June 2025

I was given a room that wasn't ready. They didn't explained to me that I was paying $30/day extra for additional services I could've enjoyed. They made me believe they were giving me "complimentary" things like a loaner bike, drinks or the gym. At check out I learned I was being charged was for those things. They were confused whether parking was included and they charged me even though it was included. I had to request a refund and the manager refunded.

Hotel is very well located and the facilities are very well maintained. Hotel was clean and they compensated mistakes rapidly and efficientlty.

Stayed in April 2025

No coffee machine inside the room. Although the room is for 4 guests the breakfast included is only for 2 guests.

The room and hotel are super clean, room size is very good a lot of space.

Stayed in June 2025

Breakfast is delicious. Please make sure to read the important instruction while booking. When you book for the family of 4 you will get breakfast coupons only for 2. For the rest you need to pay. I missed to notice while booking

Stayed in June 2025

The room was very spacious and comfortable, it was located in a reasonably good area. The staff was very welcoming and helpful as well. It was good value for money and it exceeded my expectations.

Stayed in May 2025

Excellent location

Stayed in May 2025

When we arrived they told us towel arrived late and if we needed any to call down. We had zero towels. The hotel should have been on top of this and not made us inconvenienced by having to call and wait for them to be sent up. Daily cleaning was just ok, we were there 4 nights and they didn't vacuum or wipe things down.

We loved having the hotel bikes to use during our stay although they were in need of maintenance. One of the bikes breaks didn't work and a part was hitting the chain. We also received miss information about how long we could use the bikes due to news staff not knowing policy. Loved the location and happy wine hour on the patio.

Stayed in April 2025

Nothing

1. Reception Staff were excellent. Polite & Friendly 2. Beds were very comfortable 3. Shower was amazing with excellent pressure 4. Location was great with all food amenities near by. 5. Easy 30 min walk to the White House and Attractions. 6. Spacious Room

Stayed in May 2025

I requested a plant in my room which seemed to be a surprise from the staff. we stayed for three days and it was late in the second day when we finally got the plant. it was a nice amenity and I wish we had it taken care of right away.

Location was great! we were able to walk to our daughter's house halfmile away. she was able to join us one evening for happy hour which we all enjoyed :)

Stayed in April 2025

Price

Location

Stayed in April 2025

Rooms facing the front are next to a busy, noisy road They didnt upgrade the windows during the refurb

refurbished rooms which are large and modern. Gym good for a hotel

Stayed in May 2025

Before my arrival, I sent several messages through the Booking.com chat, but no one answered. When I arrived, the lobby was overcrowded with guests, both waiting in line or seated, all hoping to check in. Only two staff members were present to handle the flow of guests, which caused long delays and created an uncomfortable, congested atmosphere due to the lobby’s limited space. After a considerable wait, I was finally assisted at the front desk, only to be mistakenly given a room already occupied by another couple. I realized the error when I encountered them exiting the room. This caused further inconvenience, as I had to return to the lobby and wait an additional 20 minutes to be reassigned to a new room. Moreover, I wasn’t given any essential information upon check-in—no mention of the hotel amenities, no menu, and no WiFi password. All I received were the room key and a parking ticket. The next morning, I attempted to contact reception twice to inquire about the restaurant menu and information about some hotel facilities. On both occasions, I was asked to hold, and after being on hold for more than 20 minutes each time, no one returned to the call or offered any assistance. Inside the room, the lighting, particularly in the bathroom, was poor, making tasks like applying makeup very difficult. I also noticed a thin layer of dust on surfaces, indicating that the room had not been thoroughly cleaned. While I didn’t utilize all available amenities, better lighting could improve the overall comfort of the room. Parking was another drawback; it cost $55 per night plus an additional $9.90 in tax, which was not disclosed on Booking.com, amounting to $64.90, feeling overpriced. Lastly, the elevator was tiny, barely accommodating one person and a luggage cart, something difficult to change.

The hotel's location was excellent, so will allow you to walk to many easily. My room was spacious and clean, with large windows offering a view of the street. The king-size bed was especially comfortable, and the bathroom was also a good size. The valet attendant was very friendly and assisted me with a luggage cart. Due to health reasons, I had to modify my reservation, and the front desk staff handled it efficiently. While I didn’t use all the amenities, such as the bar or restaurant, they were available. The decor was modern and tasteful, creating a calm and pleasant atmosphere. Given the room size and parking price, this was the best value I found in that area of the city.

Stayed in April 2025

N/a

Clean, good location, fantastic breakfast, decent gym

Stayed in May 2025

Several things malfunctioned: lights, electronic keys (four key changes and emergency system to reenter room resulting in 30+ minutes wait) , hotel phone, electric outlets. Understaffed, Overworked staff. Tiny reception desk on the way for everyone.

Location and price. Very friendly staff.

Stayed in May 2025

The rooms facing the main street experience the noise from passing cars.

Everything was really good, from helpful and kind staff to the room, which was very spacious and clean, and the location since the hotel is centrally located and a lot of things are walking distance. I had dinner at the restaurant, which was of good quality food, and had a decent selection of dishes on the menu.

Stayed in April 2025

You need a new windovs. Only thing I didnt like was noice, coming from the street.

Location is perfect. Just 5 minutes walk from White house. Personal is very nice and caring. Breakfast are so good, many options and very tasty. Full me for whole day. Guy on reception, his name was Chase, was so nice.

Stayed in May 2025

Lighting is poor, one lamp didn't even work, phone in room is outdated and not user friendly

Location, attention from staff, bed

Stayed in May 2025

Opening the automatic window coverings was more of a mystery than necessary. Controls were on opposite side of room, not even in reach of beds (which would make sense).

Clean, stylish, professional, and delicious breakfast.

Stayed in May 2025

Room lighting the room is too dark esp for applying make up. The small mirror is not very useful. The room cleaning was inadequate as the staff didn’t change the glasses and through away empty containers and bottles.

Staff was excellent esp check in staff. The restaurant staff were very attentive esp the young lady. Please note we only had breakfast at the hotel.

Stayed in May 2025