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  5. Reviews of Roosevelt Grand Dakota SureStay Collection by Best Western

Reviews of Roosevelt Grand Dakota SureStay Collection by Best Western 3 stars

532 15Th Street West , Dickinson, 58601-2913, United States

#11 of 16 hotels in Dickinson

Guests' Choice

Review score

Based on 355 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    7.8

  • Value for money

    7.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 5 September 2025

    8.0
    Good hotel for the price . Very relaxing lounges after checkout . Medora didn't appeal to us .
    • Leisure trip
    • Couple
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No butter left at breakfast for the toast . 2 queen bed room beds seemed smaller than others so If a coupe go for a king .

    Price was good , breakfast was better than many . Lounge areas were very comfy and spacious . Great Mexican restaurant over the road .

    Stayed in September 2025

  • Reviewed: 26 August 2025

    6.0
    The hotel is absolutely stunning when we drove up and the common areas were very clean.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The king suite had a badly stained couch and the bathroom looked a bit grundgey. Just had a feeling that it wasn’t very clean. Breakfast area was very dimly lit. The staff was arguing with the desk clerk and didn’t stop when patrons were waiting in line.

    Main hotel was clean and the staff was accommodating. Our initial room was not ready when we arrived and we were upgraded to a king suite. BreKfast was good and the breakfast area was clean.

    Stayed in July 2025

  • Reviewed: 22 August 2025

    8.0
    Nice place; bring your pillow from home.
    • Leisure trip
    • Family with young children
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Stairwell was musky stink of mildew. Pillows were a bit like fat bricks. Bringing my own next time.

    Clean room. Nice pool, hot tub set up

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door couldn't be closed The faucet was almost falling off The toilet seat was falling off

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    We liked the hotel feel alot . Big pool large lobbies. But some facilities were not kept up
    • Leisure trip
    • Couple
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The furniture was dirty and outdated. If cleaned well the furniture would have been fine. The air conditioner was too high on the wall near the ceiling for me to see the settings. The tv didn’t work. At one point in the night the fire alarm went off in my room, i tried to call the front desk but the phone didnt work. After a minute the alarm went off. There was no one in the halls so i went back to sleep.

    The expansive feel of a real hotel. The breakfast was understaffed but good.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Front desk gal was just matter of fact. Short with everything.

    Breakfast set-up.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    Worked for Us
    • Leisure trip
    • Family with young children
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good, but seemed to have limited staff being able to keep up with demand.

    Older hotel but worked for our 1 night we stayed. We are family of 5 so had to purchase 2 rooms to accommodate all of us. Our rooms had adjoining doors which was great.

    Stayed in July 2025

  • Reviewed: 30 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It’s an older place so a little worn out but was clean. Needs updating.

    The clerk on duty was very helpful and attentive. I had a late night check-in and I do suffer from allergies. The room I was in I started to have a reaction to and I called down right away and he switched my room and I had no issues. He was very accommodating. It was very much appreciated.

    Stayed in May 2025

  • Reviewed: 30 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two Double Beds
    • Stayed 2 nights

    Breakfast was amazing

    Stayed in May 2025

  • Reviewed: 29 May 2025

    8.0
    Clean, comfortable room.
    • Leisure trip
    • Family with young children
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The indoor pool was too cold to use. There weren’t enough outlets in the room to plug in our devices.

    The room was clean and comfortable. The staff was friendly. Breakfast was good. Great location close to stores and restaurants. The hot tub was great.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Two Double Beds
    • Stayed 1 night

    very clean and neat. Needs to be updated, bathrooms are old, flooring is wore,

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Overall was a good stay and will return to enjoy the newer section of this Hotel.
    • Couple
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Sliding doors need to be replaced.

    The Dakota Room

    Stayed in May 2025

  • Reviewed: 16 April 2025

    7.0
    Just ok
    • Leisure trip
    • Couple
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No fridge. They apologized but we had food we wanted to keep chilled and also medications. It was a huge inconvenience. We hated the bar and grill. Loud with expensive and awful food.

    Room was fine. Good bed.

    Stayed in April 2025

  • Reviewed: 7 February 2025

    7.0
    Good price
    • Leisure trip
    • Family with young children
    • King Suite with One King Bed and Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The decor was a little dated. The rooms were dimly lit. The pool was small and nothing special.

    It was clean and quiet

    Stayed in February 2025

  • Reviewed: 13 January 2025

    6.0
    For a single night while traveling it did the job but I won’t choose it again.
    • Leisure trip
    • Couple
    • King Room with Mobility Accessible Tub and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room was very dark. Common areas needed maintenance

    Neutral

    Stayed in January 2025

  • Reviewed: 27 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The heater unit was too loud.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    6.0
    It could have been better but was okay.
    • Leisure trip
    • Family with young children
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The fridge would not even shut because the freezer froze over and had a huge block of ice in it. Under the beds had garbage all around. The shower was dirty and found serval hairs.

    The beds were clean and comfortable.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two-Bedrooms King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Service and Kia representation of room type. I booked and confirmed with the hotel it was two separate bedrooms however that was not the case

    It was quiet

    Stayed in October 2024

  • Reviewed: 21 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast very poor

    bed excellent for comfort

    Stayed in October 2024

  • Reviewed: 18 October 2024

    7.0
    It was okay for the price, nothing exceptional
    • Leisure trip
    • Family with young children
    • Two Double Beds
    • Stayed 1 night

    Breakfast was meagre, little choice, and limited selections on everything, jams, creamers etc. When we pay for 3 adults in a room extra towels should be provided.

    Beds were pretty good and it was quiet in the room. We were moved to a better room when there was a problem w the heat, which was good.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Okay
    • Leisure trip
    • Family with young children
    • Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No complimentary coffee or water. Staff said there is a drinking fountain back there t

    Nice clean room

    Stayed in October 2024

  • Reviewed: 25 September 2024

    6.0
    Pleasant and a good value for the price, but in need of repair.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    They seemed short staffed. When I reported light bulbs were out, I was given the bulbs to replace for myself. We had three card keys that did not work. I do not know if it was the plastic card or the door reader.

    Breakfast was good and the breakfast staff was friendly. The main desk staff was distracted and often did not recognize our presence when we would walk up (on multiple occasions). The rooms are well worn and the restrooms needed updating. The price and location were very good.

    Stayed in August 2024

  • Reviewed: 19 September 2024

    8.0
    Very nice hotel but room a little noisy
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit noisy in that could hear people next to us.

    Location was good. Staff was nice and helpful. Hotel was very nice.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Double Beds
    • Stayed 4 nights

    There could be better lighting in the room. Perhaps a lamp behind the chair and higher wattage in the lamps.

    Stayed in September 2024

Showing 1 – 25

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