8504 South Central Expressway, Dallas, TX 75241, United States
#169 of 173 hotels in Dallas
Guests' ChoiceBased on 178 hotel reviews
3.5Cleanliness
4.5
Comfort
4.6
Location
4.6
Facilities
4.4
Staff
5.7
Value for money
4.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 August 2025
Lu
United StatesHair in the jacuzzi
Like the lights but the jacuzzi had hair inside of it
Stayed in August 2025
Reviewed: 11 August 2025
Rochelle
United StatesBroken jacuzzi tub, air conditioner wasn't working properly, room was not clean, had some kind of animal feces in the corner of room, staff was not able to assist me in changing rooms.
Location
Stayed in August 2025
Reviewed: 17 February 2025
Sherrie
United StatesEverything else The room was very nasty The shower leaked every where I had to buy cleaning supplies It was nasty all over the room
The lights
Stayed in February 2025
Reviewed: 10 November 2024
Earlean
United StatesPaid $200 for a deluxe suite room, requested a Jacuzzi room, and got a standard room that I just had the week before and paid 94 something. 2 weeks before that had another standard but was charged 120 something.Go figure 🤔
Location It's right around the corner from my clients, residents.
Stayed in November 2024
Reviewed: 29 September 2024
Melov3ulongtime
United StatesRoom needed some up dates. Dirty floors and my curtains were staple to a wood post that keep falling off. Told front desk done nothing about. I had to fix the curtain myself. Toilet old and needed to be replaced.
Location
Stayed in September 2024
Reviewed: 22 September 2024
Jessica
United StatesThe room smelled bad and very sketchy on the outside
Lights were nice
Stayed in September 2024
Reviewed: 16 June 2024
Keith
United StatesThe room was dirty. Weed on the floor. There was no dresser., the room does not look like these pictures There was ciggerettes butt's and beer lids behind the bed.
That the rooms were smoking
Stayed in June 2024
Reviewed: 19 April 2024
T
United StatesI wanted a room with a Jacuzzi and some how I ended up with a room with a stripper pole 🤦🏽♂️
Really nothing but staff was ok not too bad
Stayed in April 2024
Reviewed: 9 November 2023
Uspenskaya
United StatesThe mirror was very bad. And smell in the room
Stayed in October 2023
Reviewed: 8 November 2023
Orta
United States•The room was dirty and they didnt clean it properly. • The deb was uncomfortable. •The room smelt like cigarettes. • We found a couple of used condoms on the floor of the bathroom.
The good location
Stayed in November 2023
Reviewed: 6 November 2023
Erica
United Stateswell the bottle of champagne that was advertised wasn't available. you could feel the springs in the mattress. the door to bathroom wouldn't shut. the nozzle to the hot tub was broke!
the lights were cool, the room was clean
Stayed in November 2023
Reviewed: 16 October 2023
Robert
United StatesHotter water for hot tub. Mattress too soft. Mirror over bed gave distorted views
Room was clean. Quiet area. Close to main road. Lights around bed were a good touch
Stayed in October 2023
Reviewed: 7 October 2023
Griffin
United StatesThe tub was leaking all over the room I was having to clean that up plus the room wasn’t clean I had to clean the room with bleach an etc.
The mirrors , an the room looks just like the pictures
Stayed in October 2023
Reviewed: 28 September 2023
Langston
United StatesThe room itself was in poor condition the Sheets Were stained there was no complimentary champagne or water and no compensation for these inconveniences
That it was a smoking room
Stayed in September 2023
Reviewed: 11 September 2023
Breanna
United StatesRoom was not clean- swept mopped table and appliances dirty- we had to clean ourselves.
Very quite
Stayed in September 2023
Reviewed: 7 August 2023
Alma
United StatesBugs in the rooms. Crickets, roaches, gnats. It was all very dusty. Bed sheets, curtains, walls had cigarette burns. Bed sheets were not washed. TV was staticky and only had a few channels.
It was a short drive to our destinations during that weekend.
Stayed in August 2023
Reviewed: 19 July 2023
Mcfarland
United StatesWe saw couple roaches, the bathroom was gross and there was someone banging on another door for hours we were tired from driving but the area this place was in we didn’t sleep well
That it was cheap
Stayed in July 2023
Reviewed: 14 July 2023
Nick
United StatesJust about everything was horrible no water all day the bedding wasn’t clean. The bed lights didn’t work and there was no tv channels
Stayed in July 2023
Reviewed: 27 June 2023
Makena
United Statesdidn’t look like pictures at all
nothing.
Stayed in June 2023
Reviewed: 17 June 2023
Jasmine
United Statesbad smell and not clean
Stayed in June 2023
Reviewed: 8 June 2023
Jill
United StatesThe clerk was very rude, bullying me into paying again for the room which I had already paid for at booking. Also the room was supposed to come with champagne, snacks, and more - it came with nothing. When I asked at the window ( booking desk?) I was told by the rude man that they were out of stock - no apologies, substitutions, or credit offered. The so called new management is far worse than the previous., Looking to scam you at every opportunity. Also, they are very strict about the 11 am check out, no exceptions.
I love the room, the lights and the hot tub.
Stayed in May 2023
Reviewed: 19 May 2023
Shanta
United StatesThat they took no pride in keeping the rooms up, because the set up can be a good experience. Whoever cleans needs more training because those room wasn't clean as they should be
The room set up
Stayed in May 2023
Reviewed: 8 May 2023
Ruby
United Statesi paid for a room and the lock didn’t work no matter how many cards they gave us so they relocated us to a different room TWICE. they refused to give us some of our money back because we didn’t get the room we purchased. do not recommend at all.
the mirrors in the bedroom
Stayed in May 2023
Reviewed: 5 January 2023
Berryman
United StatesThe room was dirty, the picture Booking show isn't even close to what we got. My wife and I was very disappointed. This place has ROACHES !!!!
Absolutely nothing.
Stayed in January 2023
Wuppertal, Germany
Reboredo, Spain
Henrietta, USA
New York, USA
Salsomaggiore Terme, Italy
Jindabyne, Australia
Zadar, Croatia
Seogwipo, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content