20 West Houston Avenue, Spokane, WA 99208, United States
#61 of 69 hotels in Spokane
Guests' ChoiceBased on 225 hotel reviews
5.7Cleanliness
7.1
Comfort
7.0
Location
7.2
Facilities
6.4
Staff
7.1
Value for money
6.9
Free Wifi
9.2
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: August 20, 2025
Kirk
United StatesN/A
Stayed in July 2025
Reviewed: August 19, 2025
Gary
United KingdomBreakfast is poor.
Bed was comfortable and staff were friendly. Good WiFi and location close to restaurants.
Stayed in August 2025
Reviewed: July 21, 2025
Ricardo
United StatesThe room we got smelled like old cigarettes or some old odor
Comfy bed and pillows
Stayed in July 2025
Reviewed: June 26, 2025
Dana
United StatesDID NOT LIKE checking in with a remote person not on site. BECAUSE OF THIS I WON'T STAY THERE AGAIN. I requested rooms at one end and got the opposite end because parking is awful on that end. He doesn't know the layout because he's not there. There was a language barrier, had to repeat email address multiple times. We've stayed at this location the last 4 years. I left a great google review in 2024 and then this happened. :(
Location and price.
Stayed in June 2025
Reviewed: January 27, 2025
Karien
United StatesMy card expired every single day. The ac is too loud to sleep with hence it got very cold during the night. Also the water never gets hot. It is barely hot enough for as shower.
Very central location. They give a nice breakfast package
Stayed in January 2025
Reviewed: December 10, 2024
Ly-lan
United StatesMy son had a soccer game nearby the hotel. We got in late and left very early. Was happy to find an economical option close to the fields that offered a to-go breakfast bag that helped make our early start as easy as possible. Front desk staff was very friendly and offered cookies and popcorn at check-in. Rooms were basic and met our needs.
Stayed in November 2024
Reviewed: October 30, 2024
Simon
CanadaThe property is a bit older and some of the age shows. A couple of minor housekeeping issues in the room, too.
The rooms were spacious and featured everything we needed for an overnight rest
Stayed in September 2024
Reviewed: October 9, 2024
Kathleen
United Statesno wi-fi connection. we spoke to staff and he worked on it. Then he called tech support, Several minutes later he came to our door and explained that the office wi-fi was all good and gave us tech support number to call from our room as the problem was our personal devices. We spoke with tech support and he said the problem was from the office and he would call the office and then call me back. Tech support did not call me back nor did we ever get wi-fi. We choose to just accept no wi-fi,
the automated checking had trouble but the live staff fixed everything.
Stayed in October 2024
Reviewed: October 3, 2024
Ken
Canadabetter have egg
not so good breakfast
Stayed in September 2024
Reviewed: September 27, 2024
Dwight
United Statesprice
Stayed in September 2024
Reviewed: September 23, 2024
Theodore
United StatesCloset needed or someplace to hang up clothes.
Great breakfast. Room was comfortable but no place to hang up clothes although there was an iron and board. Close to gas and restaurants.
Stayed in September 2024
Reviewed: September 16, 2024
Darla
United StatesThe breakfast was a sack one with items being still frozen. Good variety in them though.
Location for what we went to
Stayed in July 2024
Reviewed: August 2, 2024
Kym
United StatesHonestly just The staff in the morning,
The gentleman working in the evening was super helpful. Great knowledge of restaurants And things. To do in the area Make me feel very welcomed. However, Lady in The morning was not as helpful And was actually kind of rudel. Room was clean And comfortable
Stayed in July 2024
Reviewed: July 15, 2024
Dana
United StatesIt was affordable and the staff was helpful, friendly, and accommodating.
Stayed in July 2024
Reviewed: June 25, 2024
Leslie
United KingdomThe supervising manager at check-in saw that the wifi was failing. He just told us to call the advertised 1-800 number and said he was too busy to help us himself. Wifi is advertised and should work straightforwardly. You need a better breakfast offering. The grab-a-bag approach had lots of dry items, not sufficiently flavourful. You send too many emails telling us to check in and out on-line. None of it is necessary.
Stayed in June 2024
Reviewed: March 18, 2024
David
United StatesLet us know that you don't clean the room every day so i know not to put towels on the floor. Also wished pets were allowed even with a deposit.
breakfast came in a bag. Had alot of stuff. most of it was good.
Stayed in March 2024
Reviewed: February 20, 2024
John
United KingdomWIFI was awful
Stayed in February 2024
Reviewed: December 14, 2023
Boddy
United StatesManager was a bit rude. Arrived to a room where the floor had not been vacuumed. Their security deposit requirements are a bit obscured
Allowed early check in.
Stayed in November 2023
Reviewed: December 7, 2023
Crystal
United StatesWhen the room was reserved, there was no mention of a damage deposit of $200. This was a room for my mom and she had to call me and was told I had to physically bring my debit card to the hotel. I'm in the spokane valley so that's quite a few miles. Luckily, my mom called back and they took it over the phone for a one time thing. Still an inconvenience when I wasn't advised of the deposit.
Stayed in December 2023
Reviewed: October 6, 2023
Matthew
United StatesThe people staying there. Seemed like a lot of sketchy people living there. Some guy was wandering around looking at cars. But…the staff were actually on it and made a presence to deter theft.
It was easy to get booked
Stayed in September 2023
Reviewed: September 7, 2023
Doris
United StatesBed
Had everything we needed
Stayed in September 2023
Reviewed: August 5, 2023
Paula
United Statesunfriendly staff. Hard to control room temperature. Really uncomfortable mattress. No Bible in room.
location handy for our destination
Stayed in August 2023
Reviewed: August 5, 2023
Bryant
United StatesBathroom could be cleaner.
The breakfast was cool. Quiet enough neighborhood. Could be cleaner. Pay for what you get. Thanks Howard.
Stayed in August 2023
Reviewed: July 26, 2023
Bromberger
CanadaNot the best location. Pool was not worth calling a pool.
Of all the hotels we stayed at on our trip this was the only one I felt happy with what I paid. Staff at desk were very helpful and inviting.
Stayed in July 2023
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