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Reviews of Rock Pad AirBnB

63 Rock Street, New Haven, CT 06511, United States

#2 of 5 B&Bs and Inns in New Haven

Guests' Choice

Review score

Based on 27 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    5.8

  • Location

    6.5

  • Facilities

    5.9

  • Staff

    6.0

  • Value for money

    6.3

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Showing 1 – 25

  • Reviewed: 13 July 2025

    7.0
    Height sheds light
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a light fixture that was hung from the ceiling, so low. I probably hit my head on it 25 times in the 22 hours I was there. Pick a different light fixture that is not a liability for any guest 5'10", or taller.

    This is in a great location. The price cannot be beat. I trusted the managemants security safeguards they had in place for checking in.

    Stayed in July 2025

  • Reviewed: 14 July 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn't clean, the sheets had stains, there was noise from other guests until late, it was super hot and the fan was extremely dusty

    It was a private room with a key for the door

    Stayed in July 2024

  • Reviewed: 20 May 2024

    7.0
    A nice stay in New Haven
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness, especially in the kitchen (and to a lesser extent in the bathroom), was approximate, but as the owner specify that's the responsibility of the guests to pay attention to this because there is no maid 24/7.

    The location is close to the bus lines. The owner is very available and quick to answer and he wants you to be comfortable and have a good stay. He really cares about his guests. If you have any problems, he will be happy to solve them as soon as possible. The check-in and check-out information were very clear and easy. You can lock your room when you go out.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    6.0
    Padawan 5 Star Line.
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The owner asks for a 5 star no less, but doesn't consider that you might get less, still he knows you shouldn't move a guest once he said yes to the accommodation on booking.com originally booked and confirmed.. I got told to move to the other 'lilly' pad in which travelling and losing 2 hours isn't taken in consideration of the ordered time originally booked in the first place. Do not swap out places once ordered on Booking.com pls! Might be noisy, yea there are ear pads offered. Usb charger ports are there although not easy accessible at some rooms.. Overal the washing machine didn't run the program complete and started to make a clicking sound at the second Lilly pad stay. (Fix pls.)

    Able to clean laundry is a sheer plus+ So yea bang for a buck. Walking Distance area's.

    Stayed in May 2024

  • Reviewed: 24 August 2025

    2.0
    Not good
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was dirty, which wasn’t an issue for me however, there were mice in our room (or rats we are unsure) that bit through my friends bag to get to her sealed bag of skittles. They knew about this infestation because we saw the mouse trap under the bed. We notified the owner and he didn’t seem to care. We asked if we could change room and he said he was all booked up so we couldn’t , which wasn’t true as there were a few empty rooms on our floor. After we suggested that, he stropped saying that we could check out that day and he could get the room rebooked by someone who wanted it. He said that he would get someone to spray mint in the room to repel the mice but this never happened. We were moved to Lilly Pad which isn’t Rock Pad and doesn’t look like the photos. There was cat food everywhere and although we never saw a cat, we think that one lives there. I am allergic and so would have liked to have been notified before.

    The bed was comfortable and there was a kitchen

    Stayed in August 2025

  • Reviewed: 10 May 2025

    1.0
    Relocated to filthy room (debris/stains); Booking.com denied refund w/ proof. Avoid
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Host relocated me last-minute to a filthy property (food debris, hair, stained sheets) that didn’t match the listing. Despite timestamped/geolocated photo evidence, Booking.com sided with the host’s false claims and refused a refund. Unethical practices and negligence ruined my trip—avoid this platform

    Nothing to like here. Stay away.

    Stayed in April 2025

  • Reviewed: 21 March 2025

    9.0
    Relaxing.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The room was very comfortable in every way: spotless, with a soft mattress, TV and easy access to internet. Even though the house is a bit retired from New Haven downtown. I will certainly be staying here again!!

    Stayed in March 2025

  • Reviewed: 11 March 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The nosey Ness they listen on ur conversations on ring

    The area

    Stayed in March 2025

  • Reviewed: 11 January 2025

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything else. This house should be condemned.

    Absolutely only the price.

    Stayed in January 2025

  • Reviewed: 29 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The floor was a bit sticky

    Clean and cosy. Glad you had a bidet in the bathroom.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room I was assigned was cold

    The self-check in process was easy, and smooth just as described in the check in instructions. The location was convenient:)

    Stayed in October 2024

  • Reviewed: 17 September 2024

    10
    Rock pad
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing it's a great booking

    Great location, easy check in, fast response, as always a great stay when I need a place in the area for work

    Stayed in September 2024

  • Reviewed: 8 August 2024

    2.0
    A poor advertisement for the AirBnB system.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Scruffy neighborhood, poorly maintained property. On arrival found that bedding needed to be collected before we made our own bed. No pillowcases provided until special request made by telephone that resulted in being directed to the dryer in the laundry. Shared bathroom was not clean. On entering and leaving a recorded voice declared that we were being recorded.

    Breakfast was not provided.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Basic-homey-good for the price.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great communication! Room was not super clean, but certainly clean enough. The bathroom wasn’t super clean, but it was clean enough. The kitchen wasn’t super clean, but it was clean enough. Air conditioner and fridge right in the room. Neighborhood was just a tiny bit sketchy, but the house had great security. Nice deck out back. It felt a little like a hostile, but when I was there it was very quiet, only saw a few people. Big house with 9-10 rooms.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    1.0
    Host is very rude, disrespectful, and intrusive. I felt unsafe and watched my entire stay.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lied on website.

    Not a singular thing. This is a prison.

    Stayed in July 2024

  • Reviewed: 17 June 2024

    1.0
    Your site lost my respect as a reliable resource..
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This air b and b was misrepresented in cleanliness, safety, location, and value. It was horribly hot due to lack of ventilation or air conditioning. The floors were filthy The showers had black mold and the shower head actually came off in my hand. The neighborhood was dangerous, had nightly loud house parties. And to top it off, my daughter's shoes were stolen during our stay. After our theft, we were fearful to leave our door unlocked when using the toilet. This was the worst place I have ever stayed in my life. Please don't list it on your site anymore. We started calling it a "scare b and b."

    There was a disco ball in the yard.

    Stayed in June 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing with this stay.

    Owner keeps his AirBnB updated. Keep up the good work.

    Stayed in May 2024

  • Reviewed: 19 March 2024

    1.0
    I didn't stay. Took one look and drove 2 hours home.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I went into the room and it smelled like cigarette smoke and worse. The outside of the home was scary, in disrepair, trash outside. The neighborhood didn't seem great but seemed quiet.

    I did not stay. Too yucky. I appreciated that the staff was responsive when I contacted them the next day and was willing to come to an amicable resolution.

    Stayed in March 2024

  • Reviewed: 16 January 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 26 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 1 – 25

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