Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Utah hotel reviews
  4. Provo hotel reviews
  5. Reviews of Residence Inn by Marriott Provo

Reviews of Residence Inn by Marriott Provo 3 stars

252 West 2230 North, Provo, UT 84604, United States

#4 of 14 hotels in Provo

Guests' Choice

Review score

Based on 234 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 3 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Fireplace
    • Stayed 1 night
    • Submitted via mobile

    Location good and quiet. Lovely well equipped apartment

    Stayed in June 2025

  • Reviewed: 24 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was outstanding! And they never are at these hotels! Everything fresh ! Really wonderful ! Somebody cares !!!

    Stayed in April 2025

  • Reviewed: 8 May 2025

    8.0
    Would stay here again - for the convenient location and friendly staff
    • Business trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Fireplace
    • Stayed 4 nights

    Very noisy guests upstairs for 2 of the nights Bathroom wasn't cleaned well - many hairs and spiders

    Location was perfect. Staff was very professional and helpful. Suite layout was nice

    Stayed in May 2025

  • Reviewed: 15 April 2025

    8.0
    Good value for money but needs some updating and better room servicing
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 14 nights

    Toilet too low and made loud noise when flushing. Could do with some updating and modern bathroom fixtures. Room servicing not consistent - had to occasionally call for service. Cleanliness in hard to reach carpet areas next to bed neglected (found dust covered alarm clock on floor which had obviously been there for some time). Stain on sofa. Towels not always stocked at poolside, had to ask at desk.

    Great location. Kitchenette okay, no oven, just 2 plate stove top. Had asked for full kitchen, but only later found out this only comes with 2 bedroom units. Indoor pool and racket court were great to use. Good breakfast. Quiet room as requested with great view of mountain.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    7.0
    Solid option with good location and decent ameneties
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Fireplace
    • Stayed 2 nights

    Our room wasn't cleaned while we stayed there. Maybe I had to request room cleaning, but that wasn't clearly stated. After 2 days with a family, the trash and dirty towels were piling up.

    Conveniently located close to BYU. Enjoyed the full-sized kitchen and two-bedroom suite. Kids had fun in the pool. Hot breakfast provided lots of options. Appreciated the organic scrambed eggs.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    8.0
    Spacious Two Bedroom Perfect for Family Stay
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Sofa Bed and Fireplace
    • Stayed 14 nights

    Room cleaning service during the holidays seemed a little hit-and-miss. We didn't mind much as we're pretty clean, and we guessed it was to give their normal staff some time off during Christmas and New Year's.

    The staff was very helpful. The breakfasts were good, and the menu changed a little from day to day so it didn't become monotonous. Location was perfect for visiting family in the Provo/Orem area.

    Stayed in January 2025

  • Reviewed: 5 February 2025

    9.0
    Quiet, comfortable, family friendly.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    nothing noteworthy.

    The rooms were spacious and quiet. Breakfast was decent, and the crowd was respectful.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Fireplace
    • Stayed 1 night
    • Submitted via mobile

    Room for all our kids. Kitchenette . 2 rooms.

    Stayed in December 2024

  • Reviewed: 9 January 2025

    8.0
    Overall, it was a fine stay with no major trouble or incidents
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A little outdated, parking not well lit, hair in tub, lose plugs where phone charger wouldn't activate, stains on couch and living furniture not comfy

    Location, separate bedroom, easy parking, lots of food options nearby, bed and pillows comfy, kitchen area with full size fridge

    Stayed in January 2025

  • Reviewed: 8 January 2025

    9.0
    Fine for our one night stay.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was mediocre but I’ve had worse at motels.

    It was fine and had good facilities.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Roomy and comfortable for the whole family.
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Sofa Bed and Fireplace
    • Stayed 5 nights
    • Submitted via mobile

    Large rooms and I liked having a fireplace.

    Stayed in January 2025

  • Reviewed: 23 December 2024

    9.0
    Would definitely recommend
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Quiet, friendly staff

    Stayed in December 2024

  • Reviewed: 16 December 2024

    9.0
    Xmas shopping getaway
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Hidden with lots of trees and the river in back

    Stayed in December 2024

  • Reviewed: 4 December 2024

    8.0
    I would stay here again.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Honestly it would be unfair to complain about few inconveniences because staff did best to resolve it and to make my stay pleasant . For the price the place is just fine .

    Staff was very friendly and accommodating. The breakfast lady was super nice ! Room was pretty comfortable. Bed was comfy . I liked that the room had a kitchen so we were able to warm up some food. Liked the outdoor area for my dog to run.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The beds were very uncomfortable. Wishing for a little softer bed.

    Would love the facility was clean great location. The staff was amazing and breakfast was good.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed was super comfortable. It had a kitchenette with a full-size. fridge

    Stayed in November 2024

  • Reviewed: 30 November 2024

    8.0
    Good value for the price. Comfortable.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Though clean, it seems a little worn. I could tell the room had been well serviced, but there were old stains on the couch and carpet. Old rusty stains on the inside of the toilet. I wasn’t grossed out. It just seemed old.

    It was conveniently located and the rooms were a good size. Very good breakfast with lots of options.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    8.0
    Was pretty good.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a little hard, pillows a little flat, and the key cards quit working about 10:30am which was really inconvenient because we were going in and out to take our stuff out to the car at the time. You guys also need to make it more clear on your website that only some rooms have ovens and which ones they are. I was really disappointed and frustrated to find out that we didn’t have one to cook the turkey we brought. My in-laws did some shuffling of which thing went in which oven when so we could cook it at their place. The lady that checked us in went above and beyond offering to ask the breakfast manager if we could use the breakfast oven. So she deserves something extra for outstanding customer service.

    It was mostly all great.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    9.0
    Great place to stay in Provo
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Fireplace
    • Stayed 1 night

    Clean comfortable room with comfortable beds. Nice spacious rooms with an actual kitchen. Great free breakfast included with lots of different breakfast options. Staff was nice and friendly.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    9.0
    GREAT !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Fireplace
    • Stayed 5 nights
    • Submitted via mobile

    Had to change rooms since former customer had smoked up the room but the staff was unaware of it.

    2 Bedroom Suite with Fireplace ! Breakfast was outstanding! Different choices everyday and real eggs! Kitchen Staff were so nice! Bacon, Sausage, Eggs, Waffles, Cereals and Granola, juice coffee different breads and spreads. Fresh fruit and Yogurt. Croissant sandwiches! Room was spacious and clean. No complaints. Staff was very helpful.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    9.0
    Great staff and location!! Excellent!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    When we came back from the ballgame there were no parking spots. Circled the lot 4 or 5 times. Finally some guy who went to the game came for his car.

    The staff was really helpful and friendly! Breakfast was excellent

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Internet should be easily available

    Very good

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Our room wasn’t ready at the check in time, so I had to sit in the lobby while other people got checked in. When it was finally ready the front desk worker pulled me right to the front of the line, which was appreciated.

    Stayed in September 2024

  • Reviewed: 3 August 2024

    8.0
    Nice place. Beds could be more comfortable. Carpet smelt musky
    • Leisure trip
    • Family with young children
    • Studio 2 Queens
    • Stayed 1 night
    • Submitted via mobile

    Carpet in the rooms

    Easy Access

    Stayed in August 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: