252 West 2230 North, Provo, UT 84604, United States
#4 of 14 hotels in Provo
Guests' ChoiceBased on 234 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.3
Free WiFi
7.2
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End of dialog contentReviewed: 3 June 2025
Sharon
United KingdomLocation good and quiet. Lovely well equipped apartment
Stayed in June 2025
Reviewed: 24 May 2025
Esther
United StatesThe breakfast was outstanding! And they never are at these hotels! Everything fresh ! Really wonderful ! Somebody cares !!!
Stayed in April 2025
Reviewed: 8 May 2025
Debbie
United StatesVery noisy guests upstairs for 2 of the nights Bathroom wasn't cleaned well - many hairs and spiders
Location was perfect. Staff was very professional and helpful. Suite layout was nice
Stayed in May 2025
Reviewed: 15 April 2025
Shirley
CanadaToilet too low and made loud noise when flushing. Could do with some updating and modern bathroom fixtures. Room servicing not consistent - had to occasionally call for service. Cleanliness in hard to reach carpet areas next to bed neglected (found dust covered alarm clock on floor which had obviously been there for some time). Stain on sofa. Towels not always stocked at poolside, had to ask at desk.
Great location. Kitchenette okay, no oven, just 2 plate stove top. Had asked for full kitchen, but only later found out this only comes with 2 bedroom units. Indoor pool and racket court were great to use. Good breakfast. Quiet room as requested with great view of mountain.
Stayed in April 2025
Reviewed: 28 March 2025
Jane
United StatesOur room wasn't cleaned while we stayed there. Maybe I had to request room cleaning, but that wasn't clearly stated. After 2 days with a family, the trash and dirty towels were piling up.
Conveniently located close to BYU. Enjoyed the full-sized kitchen and two-bedroom suite. Kids had fun in the pool. Hot breakfast provided lots of options. Appreciated the organic scrambed eggs.
Stayed in March 2025
Reviewed: 10 March 2025
Christen
United StatesRoom cleaning service during the holidays seemed a little hit-and-miss. We didn't mind much as we're pretty clean, and we guessed it was to give their normal staff some time off during Christmas and New Year's.
The staff was very helpful. The breakfasts were good, and the menu changed a little from day to day so it didn't become monotonous. Location was perfect for visiting family in the Provo/Orem area.
Stayed in January 2025
Reviewed: 5 February 2025
Dylan
United Statesnothing noteworthy.
The rooms were spacious and quiet. Breakfast was decent, and the crowd was respectful.
Stayed in January 2025
Reviewed: 18 January 2025
Pecchia
United StatesRoom for all our kids. Kitchenette . 2 rooms.
Stayed in December 2024
Reviewed: 9 January 2025
Shawn
United StatesA little outdated, parking not well lit, hair in tub, lose plugs where phone charger wouldn't activate, stains on couch and living furniture not comfy
Location, separate bedroom, easy parking, lots of food options nearby, bed and pillows comfy, kitchen area with full size fridge
Stayed in January 2025
Reviewed: 8 January 2025
Keith
United StatesBreakfast was mediocre but I’ve had worse at motels.
It was fine and had good facilities.
Stayed in January 2025
Reviewed: 6 January 2025
Susana
United StatesLarge rooms and I liked having a fireplace.
Stayed in January 2025
Reviewed: 23 December 2024
Shannon
United StatesQuiet, friendly staff
Stayed in December 2024
Reviewed: 16 December 2024
Art
United StatesHidden with lots of trees and the river in back
Stayed in December 2024
Reviewed: 4 December 2024
Kinga
United StatesHonestly it would be unfair to complain about few inconveniences because staff did best to resolve it and to make my stay pleasant . For the price the place is just fine .
Staff was very friendly and accommodating. The breakfast lady was super nice ! Room was pretty comfortable. Bed was comfy . I liked that the room had a kitchen so we were able to warm up some food. Liked the outdoor area for my dog to run.
Stayed in December 2024
Reviewed: 2 December 2024
Gary
United StatesThe beds were very uncomfortable. Wishing for a little softer bed.
Would love the facility was clean great location. The staff was amazing and breakfast was good.
Stayed in December 2024
Reviewed: 30 November 2024
Lindsay
United StatesThe bed was super comfortable. It had a kitchenette with a full-size. fridge
Stayed in November 2024
Reviewed: 30 November 2024
Morris
United StatesThough clean, it seems a little worn. I could tell the room had been well serviced, but there were old stains on the couch and carpet. Old rusty stains on the inside of the toilet. I wasn’t grossed out. It just seemed old.
It was conveniently located and the rooms were a good size. Very good breakfast with lots of options.
Stayed in November 2024
Reviewed: 30 November 2024
Rachel
United StatesBed was a little hard, pillows a little flat, and the key cards quit working about 10:30am which was really inconvenient because we were going in and out to take our stuff out to the car at the time. You guys also need to make it more clear on your website that only some rooms have ovens and which ones they are. I was really disappointed and frustrated to find out that we didn’t have one to cook the turkey we brought. My in-laws did some shuffling of which thing went in which oven when so we could cook it at their place. The lady that checked us in went above and beyond offering to ask the breakfast manager if we could use the breakfast oven. So she deserves something extra for outstanding customer service.
It was mostly all great.
Stayed in November 2024
Reviewed: 19 November 2024
Jason
United StatesClean comfortable room with comfortable beds. Nice spacious rooms with an actual kitchen. Great free breakfast included with lots of different breakfast options. Staff was nice and friendly.
Stayed in November 2024
Reviewed: 2 November 2024
Barbara
United StatesHad to change rooms since former customer had smoked up the room but the staff was unaware of it.
2 Bedroom Suite with Fireplace ! Breakfast was outstanding! Different choices everyday and real eggs! Kitchen Staff were so nice! Bacon, Sausage, Eggs, Waffles, Cereals and Granola, juice coffee different breads and spreads. Fresh fruit and Yogurt. Croissant sandwiches! Room was spacious and clean. No complaints. Staff was very helpful.
Stayed in October 2024
Reviewed: 20 October 2024
Linda
United StatesWhen we came back from the ballgame there were no parking spots. Circled the lot 4 or 5 times. Finally some guy who went to the game came for his car.
The staff was really helpful and friendly! Breakfast was excellent
Stayed in October 2024
Reviewed: 18 October 2024
Rod
United StatesInternet should be easily available
Very good
Stayed in October 2024
Reviewed: 18 October 2024
Trisha
United StatesOur room wasn’t ready at the check in time, so I had to sit in the lobby while other people got checked in. When it was finally ready the front desk worker pulled me right to the front of the line, which was appreciated.
Stayed in September 2024
Reviewed: 3 August 2024
Brent
United StatesCarpet in the rooms
Easy Access
Stayed in August 2024
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