Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. California hotel reviews
  4. Palm Desert hotel reviews
  5. Reviews of Residence Inn Palm Desert

Reviews of Residence Inn Palm Desert This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

38305 Cook Street, Palm Desert, CA 92211, United States

#18 of 48 hotels in Palm Desert

Guests' Choice

Review Score

Based on 375 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: September 2, 2025

    9.0
    Everything was good. But probably next time I won't stay because your Wi-fi, Internet was the worse
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The Wi-fi was very bad. I wasn't able to watch Netflix, youtube or Amazon prime

    Room was nice and clean Recepcionist was very nice Breakfast was good!

    Stayed in September 2025

  • Reviewed: August 23, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The couch had dog hair all over it! There was an uneven section of cement right after I got downstairs and I tripped and fell. Skinned up my knees and hip as I was carrying my luggage to my car for check out.

    I like this property as I have stayed here before. Property is nice and location is good.

    Stayed in July 2025

  • Reviewed: August 11, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    No bars.

    We had a 2 bedroom Suite and the space was great a family of five. The breakfast fast decent. The Pool was okay.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was super comfortable and soft. Room is large enough. Breakfast was fine.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    8.0
    One night on the road, but Aurora made it great.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator. Exterior showing wear and tear.

    Aurora at the front desk was exceptional! She welcomed us after a long haul driving day and made sure our needs were met. People like her keep us coming back. The breakfast staff and morning front desk (Aria?) were also so pleasant, and the breakfast was all we could ask for.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like all of the fees.

    I have stayed here before and enjoyed the kitchen and living room. The beds are comfortable. This time, I brought my dog. Loved that dog area and poop bag dispenser with trash can. Everything was very convenient for our stay.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    8.0
    We had a great stay. The property was right near our destination; the room was spacious and clean.
    • Leisure trip
    • Group
    • King Studio
    • Stayed 2 nights

    I wish I had known the room was on the 2nd floor, and was a walk up. We had quite a lot of luggage, and I definitely would have asked for a first floor room! I checked in late, and hadn't looked at the property layout, so I didn't know to ask.

    The room was great - exactly what we needed. We did not have breakfast or use the pool.

    Stayed in June 2025

  • Reviewed: June 6, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed, Golf View and Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated, lighting and outlets

    Nice but dated

    Stayed in June 2025

  • Reviewed: May 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Several tiles on bathroom floor were cracked and the sliding mirror closet doors were off runners and couldn’t slide doors.

    Nice, convenient location to concert arena. Rooms, bed, kitchen nice and loved overlooking the golf course.

    Stayed in May 2025

  • Reviewed: April 18, 2025

    9.0
    Delightful I would stay there again.
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights

    the room is large and comfortable. The balcony had a very nice golf course view which was sheltered and had good privacy. The breakfast had many choices and it's always much more convenient to breakfast where you are staying.

    Stayed in April 2025

  • Reviewed: March 11, 2025

    8.0
    We enjoyed our stay very much, but Marriott should invest some money into this hotel
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 26 nights

    The rooms are needing a makeover and the kitchen could be better stocked with dishes and utensils The Pool area was ok, Could have had more furniture as a few pieces were worn or ripped. We also noticed that some of the few pieces there, disappeared the last few days of our stay

    The breakfast was a good start to the morning, although some days there was a shortage of fruit The pool was very nice and good that we could also use the pool at the other hotel The staff were excellent and always very helpful Great location with shops and restaurants close.

    Stayed in March 2025

  • Reviewed: February 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Refrigerator was noisy. Bath tub drain plug out and laying on side of tub and huge glob of hair and possibly poop visible in the drain. Kitchen chair upholstery really torn up.

    Big room with a nice kitchen. Heated pool.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    9.0
    Very comfortable stay away from home
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Bed could be firmer

    Good breakfast with variety Very convenient location

    Stayed in February 2025

  • Reviewed: January 31, 2025

    9.0
    Comfortable, spacious room with nearly complete kitchen. Like a large studio apartment.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No oven in the kitchen.

    Tennis court, swimming pool, good breakfast, quiet and peaceful, spacious room, large refrigerator, excellent water pressure, lots of hot water, nearly a full kitchen, plenty of free parking.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed, Golf View and Balcony
    • Stayed 1 night

    It seem outdated

    It was quiet and roomy for 2 people.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    7.0
    Overall, a good place to stay and great stay.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed, Golf View and Balcony
    • Stayed 4 nights

    The facility is a bit dated and could use a spruce up. The biggest thing I was disappointed witth was that no one cleaned our room over 4 nights. No one said anything when we checked in. We had to call every other day for new towels and to dump trash.

    I liked the location. Breakfast was good with lots of choices. I used the workout room everyday and was happy with the facilities. I wish they had some lighter dumbells on the rack. The room was nicely sized with a king bed and pull-out couch. Full kitchen with a large refrigeratot.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    8.0
    Great value, family friendly and very spacious
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside area could be cleaner

    Palm Desert is a great place to stay. This room had all the amenities you find in an apartment.

    Stayed in October 2024

  • Reviewed: November 27, 2024

    9.0
    great relatively new hotel, small accessible suite on ground floor
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights

    poor kitchen tools: no pans, pots, no spoons

    great relatively new hotel small accessible suite on ground floor good breakfast

    Stayed in November 2024

  • Reviewed: October 31, 2024

    7.0
    Acceptable
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed, Golf View and Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Terrace and garden to the golfcourse should be cleaned more often.

    Room need renovation - no improvement since 2019

    Stayed in October 2024

  • Reviewed: October 29, 2024

    8.0
    Lovely views, clean comfortable suites, beds, linens, bathrooms,
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Golf View and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy intake a/c vent in one room. The maintenance staff tried to help with but they really couldn’t do much as it was a dated system and should have been placed in the living room. Dated, needing new screens, deadbolt didn’t work. Would have appreciated hand held shower head.

    Loved the view of the mountains, golf course. Enjoyed a 2 bedroom suite with living room and patio! Staff was great and really tried on all counts to make our stay comfortable! Great memories from previous years of staying there with my parents!

    Stayed in October 2024

  • Reviewed: October 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed, Golf View and Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed is very uncomfortable and the rug lining all came up by walking over it. Also the internet is hard to connect to on anything but your phone.

    The arrival was easy and took less than 2 minutes, and getting to our room was easy. The breakfast was good i suggest making fresh waffles and the furniture was clean and comfortable. Staff is very nice and easy going and quick to help. Will be back!

    Stayed in October 2024

  • Reviewed: October 15, 2024

    9.0
    9
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was old and it felt like a hole

    The clean areas . The breakfast is awesome the staff is great friendly. The rooms are super nice except one of the beds the mattress was old and it felt like I was in a hole but other then that was great great location

    Stayed in October 2024

  • Reviewed: October 8, 2024

    8.0
    Good place to stay for work!
    • Business trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much, occasional noise from upstairs but it wasn’t bad

    Easy check in, had all the little things to make meals etc, free breakfast. Pool

    Stayed in September 2024

  • Reviewed: September 2, 2024

    8.0
    Nice Property - room could use an update
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed, Golf View and Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The room definitely needs an update. The bathroom had broken tiles and the shower had a big crack in it. Also air conditioning wouldn’t go below 70 degrees. Also colors on walls could use to be updated - just looks a little worn.

    Property was nice and clean and close to shops and restaurants.

    Stayed in September 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: