3500 Springhurst Commons Drive, Louisville, KY 40241, United States
#76 of 126 hotels in Louisville
Guests' ChoiceBased on 87 hotel reviews
8.2Cleanliness
9.1
Comfort
8.7
Location
8.9
Facilities
8.7
Staff
8.7
Value for money
8.4
Free WiFi
10.0
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End of dialog contentReviewed: 16 June 2025
Jasmon
United StatesThe bed was very small
I loved that it was a suite , I enjoyed the breakfast 😋 they offered real bacon 🥓 that was a plus Also the night shift staff were awesome Kelly and the 3rd shift guy I did not catch his name but he was very nice and helpful.
Stayed in June 2025
Reviewed: 3 June 2025
Hines
United StatesCharged me twice and never got my money back
Stayed in June 2025
Reviewed: 19 May 2025
Heather
United StatesWhen checking in the first thing that I walked into was officers at the front desk, talking to the staff about how they cannot kick the people out because they’re doing drugs. I feel like the office staff should’ve kept it private.
It was in a great location and it was clean. The breakfast in the morning had a decent amount of food.
Stayed in May 2025
Reviewed: 12 May 2025
Anna
United StatesThe sofa bed needs a better mattress.
We enjoyed the room, it was spacious and well appointed. The breakfast was good. The location was great and very peaceful. You could just walk across the street to Target for any essential items that you needed.
Stayed in May 2025
Reviewed: 11 May 2025
Stacy
United StatesOur room was infested with ants and the sprayed but we were not asked about the issue again
Close to where we needed to be with lots of stores and restaurants close by
Stayed in May 2025
Reviewed: 11 May 2025
Kleinfelter
United StatesReception person couldn't find our reservation. Didn't seem to know what she was doing.
Breakfast was good and plentiful. Attendant was friendly and on top of keeping things full.
Stayed in May 2025
Reviewed: 30 April 2025
Lorelei
United StatesEverything was good
I wasn't expecting a full kitchen. We only stayed one night so it didn't get used. Bed and pillows comfortable
Stayed in April 2025
Reviewed: 4 October 2024
Michael
United StatesThey were doing some remodeling on the 2nd floor.
The Staff was great especially the evening crew!
Stayed in September 2024
Reviewed: 1 October 2024
Crysta
United StatesThe trash cans were super tiny. For a 5 night stay it's just not gonna cut it. The pullout couch wasn't bad but you can tell it might need a replacement soon
Kelli at the counter was simply amazing! She has a great personality and definitely starts your visit off on a great note!
Stayed in September 2024
Reviewed: 29 July 2024
Osama
United StatesThe bed was not comfortable
The room was big and has small kitchen
Stayed in July 2024
Reviewed: 11 June 2024
Robert
United StatesStaff was super helpful, I lost my glasses and they checked the room when I called so really appreciate their help
Stayed in June 2024
Reviewed: 22 April 2024
Neil
United StatesHave nothing bad to report.
Room was nice. Full kitchen looked very nice and would have been great if we were staying more than one night. My wife (former housekeeper) approved of the cleanliness. Breakfast was good.
Stayed in March 2024
Reviewed: 7 April 2024
Caleb
United StatesI did find that I needed to wash the dishes prior to using them despite the fact that they were put away like they were clean. The breakfast was standard, but the waffles were entirely too sweet and had crunchy sugar clumps in them despite looking like regular waffles.
The room was fantastic and the location was incredibly convenient. We didn’t hear any of the neighbors at all. The common areas were very clean and well kept. The building itself smelled very clean. It was a wonderful two night stay with three children under 10.
Stayed in April 2024
Reviewed: 26 February 2024
Savant
United StatesThe free internet was slow and inconsistent
The location was awesome, close to all the stores and the highway. 15 minutes from downtown Louisville.
Stayed in February 2024
Reviewed: 20 February 2024
Phillip
United StatesNot enough parking spot spaces. I had to park in a lot off this property for two of the nights of my stay.
Stayed in February 2024
Reviewed: 4 January 2024
Kathryn
United StatesNot enough towels and washcloths, only pot for cooking was very small. Telephone didn't work for calling front desk. Pet fee was steep and non-refundable.
Good breakfast, lots of choices. Kitchenette was a good layout, plenty of dishes and silverware. I liked the shower especially since I am disabled wheelchair could roll right into shower. Good location and plenty of choices for food and shopping.
Stayed in January 2024
Reviewed: 21 July 2023
Kathleen
United StatesThe bathroom seems outdated and definitely could use a bit of a renovation
I really liked having a sweet that included living and kitchen area
Stayed in July 2023
Reviewed: 23 June 2023
Terrence
United StatesFriendliness
Great
Stayed in March 2023
Reviewed: 24 May 2023
Ariel
United StatesI wish the indoor pool was heated.
loved our room. very spacious and clean. nice management.
Stayed in May 2023
Reviewed: 24 April 2023
Kayla
United StatesGreat room with wonderful staff!
Stayed in April 2023
Reviewed: 24 April 2023
Dr
United StatesKitchen was dirty, couch was dirty, pull out couch had crumbs of food that took forever to clean off, And the pull out mattress had a large brown stain on it, the mattress was super hard and bulky, and overpriced for what the room looked like.
Staff was friendly and personable. In addition, staff was informative and knowledgeable about the events we were attending.
Stayed in April 2023
Reviewed: 2 April 2023
Linda
United StatesThe pool was not working for a couple of days, but they made arrangements with Courtyard to use their pool. They had an issue with natural gas, so you could not shower for a day (no hot water). They did give us a nice credit back, but you had to ask. They also offered to change our motel to downtown, but their pool was outside.
We had a suite and a studio as we had 4 adults and 3 kids. Very comfortable and spacious! Each had a kitchette with microwave, full size fridge, dishwasher and stove top.
Stayed in March 2023
Reviewed: 12 January 2023
Faith
United Statescould only go through the front door which is narrow, making it hard to go through with baggage and kids safely
friendly staff and great breakfast
Stayed in October 2022
Reviewed: 2 December 2022
Betty
United StatesI like the suite it had everything we needed
Stayed in November 2022
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