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  5. Reviews of Residence Inn Franklin Berry Farms

Reviews of Residence Inn Franklin Berry Farms This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8078 Berry Farms Crossing, Franklin, 37064, United States

#13 of 41 hotels in Franklin

Guests' Choice

Review Score

Based on 73 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.3

  • Value for money

    8.7

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 23, 2025

    10
    Everything was pleasant.
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    We had a one bedroom. Nice size and furniture.

    Clean. Good breakfast.

    Stayed in August 2025

  • Reviewed: July 18, 2025

    10
    We loved the place and will definitely go back
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 10 nights
    • Submitted from a mobile device

    No bathroom towel racks

    Very comfortable, GREAT breakfast, very good facilities.

    Stayed in July 2025

  • Reviewed: June 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The area was wonderful!

    Stayed in June 2025

  • Reviewed: May 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Only pet peeve I have is the high dog fee. Our stay was $199 and the dog fee was $100 bucks. It’s over half the price. And only stayed one night. With a dog who was technically an ESA. 7lb well behaved and well trained dog who even the woman at the front desk said was so well behaved, quiet and calm. We’ve stayed at plenty of other Marriott’s and other very nice hotels all over the US including downtown Nashville and downtown Chicago (our home town) as well that are free for dogs. I totally understand refundable/damage deposits but a 50% nonrefundable fee is a hard pill to swallow. It’s my one and only complaint with the hotel.

    Hotel is very clean. Nice location.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    10
    Home away from home
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great from the time we walked in the door to check in, till the time we checked out. Really don't think we could of asked for a better experience. Everyone was friendly, the room was great. Definitely will stay here again.

    Stayed in May 2025

  • Reviewed: April 10, 2025

    10
    Beautiful stay.
    • Leisure trip
    • Travelers with friends
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful location love the property staff was amazing but there was no food at breakfast. Breakfast was disappointing. Waited for almost an hour. There were no eggs no potatoes no meat. Wound up having to go elsewhere to eat breakfast.

    Stayed in February 2025

  • Reviewed: December 26, 2024

    10
    Great hotel to stay with family. stayed for 5 nights and was able to cook hotel meals for the kids. The location was gre
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Very well maintained hotel, very clean, and strategically located next to shopping and dining

    Stayed in November 2024

  • Reviewed: December 18, 2024

    10
    I always stay at this location when I travel from North to South and back. And, I always will.
    • Leisure trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    I wish the room and the coffee station had regular tea. Non decaf. Just a basic Lipton, Red Rose, Nestea, etc

    Front desk was friendly, professional, pleasant and helpful. Exactly what I needed after a long and exhausting drive

    Stayed in December 2024

  • Reviewed: December 16, 2024

    10
    Our new favorite hotel in Franklin!!
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Very clean and spacious property in a great location with the most friendly and attentive staff! I can't say enough about Tresa, Carson and the rest of their front desk staff! Tresa went above and beyond assisting us during our stay.

    Stayed in December 2024

  • Reviewed: September 28, 2024

    10
    We had a great little mini vacation and the accommodations certainly added to that.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location , very nice room, great breakfast. Staff was very friendly

    Stayed in July 2024

  • Reviewed: September 22, 2024

    10
    Great comfort and elegance with a friendly staff.
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a room for a concert I was attending. The room was gorgeous and everything anyone would need to stay for a while. The staff was extremely friendly and helpful. Highly recommend this hotel.

    Stayed in September 2024

  • Reviewed: July 24, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 23 nights

    Housekeeping staff were excellent. Room and supplies were always clean and available. Breakfast had a variety of foods and was delicious. Pool was wonderful since the weather was so hot. Workout room was always clean and the equipment in the room was sufficient for the stay. Location was great! Close to shopping and downtown Franklin. Front desk staff were always accommodating and very friendly and helpful. Overall it was awesome.

    Stayed in July 2024

  • Reviewed: May 9, 2024

    10
    Great place that’s clean and friendly!
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was absolutely amazing. From the front desk, to the bartender and on, we felt like family. Breakfast & dinner were both delicious too.

    Stayed in May 2024

  • Reviewed: April 3, 2024

    10
    We would stay here again!
    • With a pet
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 1 night

    Nothing

    Excellent staff

    Stayed in March 2024

  • Reviewed: January 5, 2024

    10
    Best stay ever
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing negative except maybe the price haha

    Breakfast was excellent. The room was quiet and large. Bed was comfortable. Loved the shower. Closet space. Decent sized kitchen if needed. Pet friendly, but you'd never know a pet stayed there. So clean. No bright lights shining in your room to keep you awake. Thick walls so you couldn't hear other guests. It's worth the money to stay here and I'd stay here again and again.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    We celebrated Christmas with family from different states who all met here and we had a wonderful stay.
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 5 nights
    • Submitted from a mobile device

    nothing

    location, room, friendly staff

    Stayed in December 2023

  • Reviewed: October 25, 2023

    10
    Very comfortable and relaxing stay.
    • Group
    • 1 Bedroom Suite, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    We had last minute changes that we had to make to our reservation and the people that we worked with were really understanding and accommodating. The room was very comfortable, and the breakfast here was very enjoyable, offering a wide selection of food to choose from for various types of diets.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was not finished pavement and is in back of property.

    Very convenient location and great value.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    10
    It was a wonderful experience, will refer friends and family
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Had a small mishap with the air but it was taken care of immediately

    The staff was exceptional.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Great hotel to stay and would definitely be back!
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The shower design is not a good idea. Water sprays out pass the glass and get the floor and surrounding area wet. The bathroom had a touch of mildew smell.

    Beautiful space and great location. Staff was incredible and breakfast was delicious! Our room was clean and spacious. Our suite had everything you needed.

    Stayed in September 2023

  • Reviewed: August 13, 2023

    10
    Great stay, large room with large desk, comfy beds.
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, everything was great!

    Location was great for us, since we were here to visit Nashville and, especially, the Franklin Rodeo! You can walk to the rodeo from the hotel, just 20 minutes away, and a decent path on the side of the road to get there. The room and all the facilities were splendid. We enjoyed the big size room, quite big screen TV (I think 55" of 65") on practical mount to swivel from sleep to living area. Comfy beds and large desk. Very nice to stay multiple nights. You have everything you could possibly need!

    Stayed in May 2023

  • Reviewed: July 16, 2023

    10
    We had an excellent stay here and highly recommend it!!
    • Leisure trip
    • Travelers with friends
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a little confusing to wind down and around to find, but a neat community overall.

    The lobby and outside sitting areas around the pool were great! The suite was an excellent setup!!

    Stayed in July 2023

  • Reviewed: June 25, 2023

    9.0
    Excellent location excellent room size good breakfast staff was very nice.
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Ok it's bean a month now and I'm still waiting for a refund I used booking.com and was double charged!! Issue hasn't been resolved yet on the hotel side of things. When I arrived at the hotel on Friday they said it was not paid for I said how could this be I was paid in full I have a reservation number so they charged me at the front desk as well as already paying on booking.com hoping this issue gets resolved soon starting to get very frustrated!!

    I purposely booked this hotel because of the room size it was like being in a mini condo only thing I wish I would have done differently is not accidentally gotten a handicap shower it has no door pretty poor design it allows water to get on the floor had a bunch of towels to prevent this.

    Stayed in May 2023

  • Reviewed: June 12, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    very clean

    Stayed in May 2023

Showing 1 - 25

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