Reviews of Residence Inn by Marriott Cypress Los Alamitos 3 stars
4931 Katella Avenue, Los Alamitos, CA 90720, United States
Loading
Guests also reviewed these properties:
Landshut, Germany
London, United Kingdom
Ustica, Italy
Poznań, Poland
Seefeld in Tirol, Austria
Sherwood Park, Canada
Willits, United States
Potenza, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt’s clean
People eating n drinking by pool and I can hear noise from upstairs n next to my room so hard to rest
Reviewed: 15 August 2025 · Stayed in May 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBREAKFAST WAS AS EXPECTED AND WAS GOOD
DAILY BACON WITH EGGS
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewEverything
I don't know
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe staff was very friendly. Manual was extremely helpful. The rooms are clean and spacious. The location was extremely convenient.
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewClean room and great breakfast
Parking gets full fast
Reviewed: 25 June 2024 · Stayed in June 2024
Verified reviewall the staff was very nice and the breakfast was fantastic. I loved that breakfast was something different each day.
People in the pool had their music extremely loud and someone near our room was smoking mariguana. The smell was horrible.
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 19 June 2024 · Stayed in June 2024
Verified reviewLocation. Free parking
Pool didn't open early enough for a good early working workout
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewReviewed: 4 May 2024 · Stayed in May 2024
Verified reviewGreat property
Only negative is that flavored coffee creamer was not offered
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 8 December 2023 · Stayed in November 2023
Verified reviewBreakfast staff / breakfasts provided were AMAZING!! Property was extremely quiet.
NA
Reviewed: 13 November 2023 · Stayed in November 2023
Verified reviewRoom was nice and big. Breakfast was good.
The room smelled like mildew and we finally figured out why when water began pouring into our room from the bathroom ceiling. The response we got when we notified the front desk was underwhelming. There was no urgency or apology from the staff. I was overcharged for parking also. We smelled natural gas outside one of the entrances and when we let a staff member know she said ‘it’s fine’ and brushed us off! We did let the front desk know how unhappy we were and that we won’t be staying ever again. All they did was give us some worthless ‘points’ that we will never be using. A refund is what should have happened, at least for one night. Terrible
Reviewed: 5 September 2023 · Stayed in September 2023
Verified reviewGreat location near our family, pros and Disneyland.
Reviewed: 25 June 2023 · Stayed in May 2023
Verified reviewReviewed: 19 April 2023 · Stayed in April 2023
Verified reviewReviewed: 8 April 2023 · Stayed in April 2023
Verified reviewWe have stayed at this property before due to convenience of our stay. The staff were very friendly and accomodating. I like the security factor of needing your key to get in the building.
My only suggestion is that the rooms could use an upgrade with decor and cabinetry. It was quiet and peaceful location.
Reviewed: 24 March 2023 · Stayed in February 2023
Verified reviewThe staff and facilities were both outstanding. The breakfast and breakfast staff were great.
Maybe more variety at breakfast. More fresh foods.
Reviewed: 1 January 2023 · Stayed in December 2022
Verified reviewRoom was very large! The kitchen area included a microwave, refrigerator, glassware, etc - it was all very convenient and really nice to have. The front desk staff were all very nice and polite and efficient.
No ice machines, could not find designated doggy area. To be fair it was raining so we didn’t see much. The lobby area was nice but coffee not available early in the morning. It was refilled by breakfast time.