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Reviews of Residence Inn Chicago Deerfield 3 stars

530 Lake Cook Road, Deerfield, IL 60015, United States

#2 of 6 hotels in Deerfield

Guests' Choice

Review score

Based on 69 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 4 nights
    • Submitted via mobile

    Fitness Center was in poor condition. Equipment was broken or missing.

    Very nice breakfast.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Key cards very unstable. Became unreliable if anywhere near a cell phone

    Great

    Stayed in August 2025

  • Reviewed: 26 June 2025

    9.0
    Pleasant surprise for a suburban residency property.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything that bothered us.

    Clean. Full kitchen. Very professional staff.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights

    The only issue was we could hear the upstairs neighbors clomping around. I would stay again but I'd get an upstairs unit.

    Room was nice and roomy, with kitchen, couch, two tables, and, of course, bed.

    Stayed in June 2025

  • Reviewed: 14 May 2025

    8.0
    It was restful.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The entire place needs an update. It looks tired.

    Breakfast was good especially the frittata.

    Stayed in May 2025

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    There weren't enough plates for the three of us, but we managed to use what was available in the room.

    Room was clean. That's a plus for me and my family.

    Stayed in September 2024

  • Reviewed: 17 August 2024

    8.0
    It was good! Would stay again!
    • Leisure trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Old school but comfortable.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    The 2nd bedroom is a loft and the bed was certainly not a queen size - at best a full size. The sofa bed was bare and you could feel the springs. The main bedroom had little to no natural light. I think the room description should be updated - it's not a 2 bedroom place but a main and loft bedroom.

    Location, breakfast, clean rooms

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Wonderful staff, great location, nice breakfast, but the room needs updating.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 29 nights

    There was no elevator, so it was difficult to carry heavy suitcases and boxes up and down the stairs. The lighting in the room was very poor. My husband needed to bring in an extra lamp and mirror in order to be able to shave. The room had no overhead lighting, so it was constantly dark -- even with the few lights in the room. The time for breakfast was also much shorter than any other Marriott hotel. On weekedays, tbe breakfast ended at 9:00 am (CST). On other properties, breakfast extends until at least 9:30 am. As a result, there was often a rush of people right before 9:00 am, and sometimes, the food for certain items ran out. On one occasion, my husband wasn't able to get the oatmeal. When I made a suggestion about extending breakfast for 30 more minutes on weekdays, I was told that this policy could not be changed. We also had a problem with a terrible vomit smell before the doorway of the upstairs loft bathroom. We had a service person attempt to clean up the area three times, but the smell lingered. On another occasion, the toilet upstairs flooded, and the water then poured down into the first floor bathroom. The toilets were also very low. It took another call to fix this situation. The staff was very pleasant. Our room was a bit challenging.

    I liked the friendly staff, the breakfast and the wonderful pool. I also appreciated having the kitchen, with the utensils and cookware to make meals. I especially appreciated Michael at the front desk and Diana in the food service area. Everyone was very pleasant.

    Stayed in July 2024

  • Reviewed: 23 June 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing all good

    The breakfast was super delicious

    Stayed in June 2024

  • Reviewed: 15 October 2023

    9.0
    Excellent large apartment with all amenities
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night

    Minor nuisance is the sound of people walking in room above, which could be bad depending on people staying there.

    Large comfortable room with fully supplied kitchen, large living space, complete apartment

    Stayed in October 2023

  • Reviewed: 13 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night

    No hot water in bathroom shower.

    Good.

    Stayed in February 2023

  • Reviewed: 29 November 2022

    9.0
    Superb
    • Couple
    • King Studio with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    the breakfast

    the room

    Stayed in November 2022

  • Reviewed: 12 September 2022

    9.0
    My husband and I were happy with everything there, and found the free breakfast very good. we would definitely stay ther
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    It was a little hard to find.

    I liked the 4 units to building, with parking spots right in front. it was pretty new and had plenty of table tops/desks to put your things. I felt that it was very clean.

    Stayed in September 2022

  • Reviewed: 27 July 2025

    10
    Great Hotel
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The outdoor pool was clean and nice, and the breakfast was far better than most hotels. The eggs were real, and the selection was great. They had cereal, waffles, greek and regular yogurt, egg sandwiches, and several drink choices (coffee, tea, juices and milk). The rooms were clean, comfortable and spacious. We had the two-bedroom suite, which was actually a suite, not a room with a half wall between the bed and sitting area. We are planning to come back in the future.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    This was a.cute, comfy stay with a subdivision feel that was dog friendly.
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Loved the bi-level in the 2 bedroom with a full bath on each level!

    Stayed in June 2025

  • Reviewed: 1 July 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    Everything

    Stayed in June 2025

  • Reviewed: 26 December 2024

    6.0
    Comfortable aside from the pet narrative above.
    • With a pet
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    It was upsetting to hear the cost of $100 to house our pet dog, even more so since this price was never mentioned when booked. I can understand an associated cost if my pet were to biologically soil the interior, but you really have to clean the room regardless if there was an animal housed there overnight. I would not have booked this property if this detail would have been known in advance. Definitely a social media display to follow!

    The breakfast was of very good value. Location was away from main streets and nicely quiet. Bathroom and kitchen utensils and towel supplies were adequate.

    Stayed in December 2024

  • Reviewed: 19 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms was very nice, and the staff was also.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Very comfortable
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Outside access rooms, excellent breakfast

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was great!

    Stayed in September 2024

  • Reviewed: 6 September 2024

    6.0
    Probably will not choose to stay again.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that there was only outside access to our room. Also our room was located on the back side of the property and it didn’t seem very safe. The couch in our room was worn and could have been cleaner. Also the outside area around our room could have been better maintained.

    The room was clean and I liked that they have a kitchen with full sized fridge and stove top.

    Stayed in September 2024

  • Reviewed: 8 April 2024

    5.0
    Passable
    • Business trip
    • Couple
    • King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night

    The smell in the room was horrible. And the noise from the bathroom was annoying. After bath time or after flashing the water, you would hear an annoying loud sound for a few minutes until it calm down.

    The location was good. The area was perfect; the roads were quiet and not noisy. It was a safe neighborhood.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    10
    Amazing
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    10/10

    Stayed in March 2024

Showing 1 – 25

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