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  5. Reviews of Residence Inn Charlotte Uptown

Reviews of Residence Inn Charlotte Uptown 3 stars

404 South Mint Street, Charlotte, NC 28202, United States

#22 of 186 hotels in Charlotte

Guests' Choice

Review score

Based on 100 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    I reserve the room as the because it was close to the around the world 10k and our the hotel is perfect spot right at th
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel was beautiful room was clean. The breakfast was great and perfect proximity to my event.

    Stayed in August 2025

  • Reviewed: 16 July 2025

    10
    Great place to stay
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I have no complaints

    Location! Was very clean & comfortable. On site restaurant and bar was nice. Hot breakfast included with stay was awesome. Again staying next door to the Stadium to attend a concert was just so nice. It made the whole experience great. No overpriced parking to deal with. No long walks from wherever you did have to park. Just step out of the lobby and walk across the street, your there!!

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    I interrupted the front desk employee's personal phone call, and she was not happy.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The staff was not helpful. I inconvenienced the front end evening staff by purchasing drinks at their market. she was not happy when I interrupted the front end person's personal phone call when I needed to ask for ice. Oh, they don't have Ice machines.

    The location to the events we booked for was perfect.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    10
    Perfect location for Bank of America Stadium event!
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was great!

    Excellent location, very clean and spacious room, friendly staff.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    There was several smoke alarms going off all night in the hallways and other rooms. Drove us nuts. The bed was uncomfortable for my back issues.

    The staff was great and location was perfect.

    Stayed in May 2025

  • Reviewed: 15 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive One-Bedroom Suite with City View
    • Stayed 1 night
    • Submitted via mobile

    It was pretty expensive due to several area events.

    The breakfast buffet was better than most with included breakfast, nice offering to create your own yogurt parfait. Nice coffee/tea bar with a couple of syrups and ability to make iced coffee. Room was huge with a large bathroom and very quiet. Location couldn’t be any more perfect for events at Bank of America stadium.

    Stayed in May 2025

  • Reviewed: 25 April 2025

    8.0
    See above
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The parking garage was confusing to me. We had to get a ticket from the front desk or something. We did not understand that and it was not explained well by the front desk staff at the hotel. We paid an extra $10 to get out of the garage one day, when we just supposed to get a ticket from the hotel front desk. We don't travel much & it was very confusing.

    I liked the comfort & cleanliness.

    Stayed in March 2025

  • Reviewed: 4 April 2025

    10
    Excellent value, comfortable and clean rooms, and great service.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Can't think of a thing.

    Staff was super friendly, efficient, and seemed genuinely concerned that our stay had been a good one. Breakfast was very good and the staff kept the serving area and tables clean and neat. Visit was about as close to perfect as it could have been. Bed and pillows were great (I had to remove the pillowcase to check the brand as I'm moving and want great pillows for our new place.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    10
    Fantastic lodging in the heart of Uptown
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Location facilities overall atmosphere

    Stayed in March 2025

  • Reviewed: 17 March 2025

    10
    I will definitely stay at this location again for my next trip to Charlotte.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    No complaints.

    Great Location!

    Stayed in February 2025

  • Reviewed: 15 March 2025

    8.0
    Satisfied
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Wish there was a pool

    Breakfast was ok. Good selection. Eggs were bland. Appreciated the all day tea and coffee and cookies at night. Great location

    Stayed in March 2025

  • Reviewed: 21 December 2024

    10
    Vacaciones navideñas perfectas
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite with City View
    • Stayed 1 night
    • Submitted via mobile

    excellent attention and the people in the lobby very friendly

    Stayed in December 2024

  • Reviewed: 26 November 2024

    10
    Wonderful
    • Business trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Location was great. The staff were nice. Breakfast was great. Clean hotel

    Stayed in October 2024

  • Reviewed: 20 October 2024

    10
    Friendly staff, great location!
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We wish there was an on-sight restaurant…

    For an event at Bank of America Stadium, this is the place!

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The loudness from guests in the hall and the room Next door, and the noise from engines roaring in the parking garage and street next to the hotel

    Stayed in October 2024

  • Reviewed: 24 September 2024

    10
    Perfect stay.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    The staff, the food, everything was great

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    The very best, so clean and modern.
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean, had a mean cop outside directing traffic for parking, but once inside staff reassured us everything would be handled. Will book again!

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I will not complain.All was well.I will say I wish my bed was a king.I had a suite.It was very nice, though.

    I brought my son to see the Chargers play.It was a great time.I love the location and cleanliness.My favorite thing was the customer service.The young lady at the front desk was awesome.We ate at the bar for dinner.The food was good and the service was amazing.Looking forward to my next stay.

    Stayed in September 2024

  • Reviewed: 5 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast ended 9.30 sharp although there were big long lines for a very long time and not enough seating. (After GameDay and 4th of July, maybe good idea to extend breakfast another half hour)

    Very clean, nice big rooms, very convenient location

    Stayed in July 2024

  • Reviewed: 17 June 2024

    10
    Great location and friendly staff
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location and very clean.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in June 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive One-Bedroom Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    The construction noise and our balcony door didn't open

    The location

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 3 nights

    We were not informed that there would be construction happening and that breakfast would be a grab and go. Maybe guests could have been given vouchers to have breaksfast off property or be refunded the breakfast portion of the booking and have the choice to go out for breakfast.

    Location was great room was comfortable.

    Stayed in April 2024

  • Reviewed: 27 February 2024

    8.0
    Awesome
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The lady that checked us out

    We loved everything...would have like two bedroom but other than the lady that checked us and another customer out everything was great

    Stayed in December 2023

Showing 1 – 25

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