404 South Mint Street, Charlotte, NC 28202, United States
#22 of 186 hotels in Charlotte
Guests' ChoiceBased on 100 hotel reviews
8.7Cleanliness
9.2
Comfort
8.9
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 1 September 2025
India
United StatesThe hotel was beautiful room was clean. The breakfast was great and perfect proximity to my event.
Stayed in August 2025
Reviewed: 16 July 2025
Dina
United StatesI have no complaints
Location! Was very clean & comfortable. On site restaurant and bar was nice. Hot breakfast included with stay was awesome. Again staying next door to the Stadium to attend a concert was just so nice. It made the whole experience great. No overpriced parking to deal with. No long walks from wherever you did have to park. Just step out of the lobby and walk across the street, your there!!
Stayed in June 2025
Reviewed: 9 June 2025
Sheri
United StatesThe staff was not helpful. I inconvenienced the front end evening staff by purchasing drinks at their market. she was not happy when I interrupted the front end person's personal phone call when I needed to ask for ice. Oh, they don't have Ice machines.
The location to the events we booked for was perfect.
Stayed in June 2025
Reviewed: 2 June 2025
Anita
United StatesNothing. Everything was great!
Excellent location, very clean and spacious room, friendly staff.
Stayed in June 2025
Reviewed: 26 May 2025
Jesse
United StatesThere was several smoke alarms going off all night in the hallways and other rooms. Drove us nuts. The bed was uncomfortable for my back issues.
The staff was great and location was perfect.
Stayed in May 2025
Reviewed: 15 May 2025
Robin
United StatesIt was pretty expensive due to several area events.
The breakfast buffet was better than most with included breakfast, nice offering to create your own yogurt parfait. Nice coffee/tea bar with a couple of syrups and ability to make iced coffee. Room was huge with a large bathroom and very quiet. Location couldn’t be any more perfect for events at Bank of America stadium.
Stayed in May 2025
Reviewed: 25 April 2025
Laura
United StatesThe parking garage was confusing to me. We had to get a ticket from the front desk or something. We did not understand that and it was not explained well by the front desk staff at the hotel. We paid an extra $10 to get out of the garage one day, when we just supposed to get a ticket from the hotel front desk. We don't travel much & it was very confusing.
I liked the comfort & cleanliness.
Stayed in March 2025
Reviewed: 4 April 2025
Kimberly
United StatesCan't think of a thing.
Staff was super friendly, efficient, and seemed genuinely concerned that our stay had been a good one. Breakfast was very good and the staff kept the serving area and tables clean and neat. Visit was about as close to perfect as it could have been. Bed and pillows were great (I had to remove the pillowcase to check the brand as I'm moving and want great pillows for our new place.
Stayed in March 2025
Reviewed: 18 March 2025
Dj
United StatesLocation facilities overall atmosphere
Stayed in March 2025
Reviewed: 17 March 2025
Courtnee
United StatesNo complaints.
Great Location!
Stayed in February 2025
Reviewed: 15 March 2025
Frances
United StatesWish there was a pool
Breakfast was ok. Good selection. Eggs were bland. Appreciated the all day tea and coffee and cookies at night. Great location
Stayed in March 2025
Reviewed: 21 December 2024
Nathaly
United Statesexcellent attention and the people in the lobby very friendly
Stayed in December 2024
Reviewed: 26 November 2024
Jennifer
United StatesN/A
Location was great. The staff were nice. Breakfast was great. Clean hotel
Stayed in October 2024
Reviewed: 20 October 2024
Jamie
United StatesWe wish there was an on-sight restaurant…
For an event at Bank of America Stadium, this is the place!
Stayed in October 2024
Reviewed: 7 October 2024
Alicia
United StatesThe loudness from guests in the hall and the room Next door, and the noise from engines roaring in the parking garage and street next to the hotel
Stayed in October 2024
Reviewed: 24 September 2024
Brandon
United StatesN/a
The staff, the food, everything was great
Stayed in September 2024
Reviewed: 23 September 2024
Amaya
United StatesNothing
Very clean, had a mean cop outside directing traffic for parking, but once inside staff reassured us everything would be handled. Will book again!
Stayed in September 2024
Reviewed: 16 September 2024
Tyrone
United StatesI will not complain.All was well.I will say I wish my bed was a king.I had a suite.It was very nice, though.
I brought my son to see the Chargers play.It was a great time.I love the location and cleanliness.My favorite thing was the customer service.The young lady at the front desk was awesome.We ate at the bar for dinner.The food was good and the service was amazing.Looking forward to my next stay.
Stayed in September 2024
Reviewed: 5 July 2024
Patricia
United StatesBreakfast ended 9.30 sharp although there were big long lines for a very long time and not enough seating. (After GameDay and 4th of July, maybe good idea to extend breakfast another half hour)
Very clean, nice big rooms, very convenient location
Stayed in July 2024
Reviewed: 17 June 2024
Edgar
United StatesGreat location and very clean.
Stayed in June 2024
Reviewed: 3 June 2024
Sherry
United Stateslocation
Stayed in June 2024
Reviewed: 13 April 2024
Joshua
United StatesThe construction noise and our balcony door didn't open
The location
Stayed in March 2024
Reviewed: 5 April 2024
Mags
BarbadosWe were not informed that there would be construction happening and that breakfast would be a grab and go. Maybe guests could have been given vouchers to have breaksfast off property or be refunded the breakfast portion of the booking and have the choice to go out for breakfast.
Location was great room was comfortable.
Stayed in April 2024
Reviewed: 27 February 2024
Christie
United StatesThe lady that checked us out
We loved everything...would have like two bedroom but other than the lady that checked us and another customer out everything was great
Stayed in December 2023
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