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  5. Reviews of Residence Inn by Marriott Salinas Monterey

Reviews of Residence Inn by Marriott Salinas Monterey This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17215 El Rancho Way, Salinas, CA 93912, United States

#5 of 19 hotels in Salinas

Guests' Choice

Review Score

Based on 77 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.6

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 31, 2024

    8.0
    All in all, we really enjoyed our stay here and would definitely stay here again.
    • Leisure trip
    • Group
    • King Studio
    • Stayed 4 nights

    We ended up letting the room stay cold because the heater was so loud that it woke us up every time it turned on - it's in a closet next to the bed and that was wierd.

    I like the finishes in the rooms and the way the room was set up. Good use of space and very comfortable.

    Stayed in December 2024

  • Reviewed: November 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There's nothing to like I love it all of it very nice place to stay I will recommend everybody there to stay there

    I've been there many times and I love the service the cleanest I love everything about it

    Stayed in November 2024

  • Reviewed: November 6, 2024

    8.0
    Comfortable stay for a few days in Salinas
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathrooms were a little scratched and dated but it wasn’t that big of a deal

    Staff was extremely friendly and paid the stay worth while.

    Stayed in October 2024

  • Reviewed: September 30, 2024

    8.0
    Decent hotel near Monterey.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 1 night

    The view from our window was of the rundown house in front of the hotel, which was full of scattered junk.

    The hotel was very nice. The room was nice and big. The complimentary breakfast was good. It has an indoor pool, jacuzzi, and a nice firepit.

    Stayed in September 2024

  • Reviewed: August 30, 2024

    8.0
    Great experience
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Sofa wasn‘t made for sleeping, the „matress“ was so thin, you could feel every spring- at the end we squeezed ourselves in the bed, which was too small for 2 adults & 1 child.

    Room was spacious

    Stayed in August 2024

  • Reviewed: August 15, 2024

    8.0
    Nice stay, friendly staff, close to Monterey and Carmel.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    At some points a bit outdated and a bit dark (in our room at least).

    lovely staff. nice breakfast. overall atmosphere was good and positive. the kids loved the pool

    Stayed in August 2024

  • Reviewed: July 16, 2024

    8.0
    Overall my stay was good.
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The turkey sausage was dry and didn’t taste good. Maybe a different brand might help. The mattress for the sofa was very uncomfortable.

    The breakfast was good except for the meat selection.

    Stayed in July 2024

  • Reviewed: June 12, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights

    Not much to do within walking distance to the hotel.

    Stayed in May 2024

  • Reviewed: June 11, 2024

    7.0
    Unhappy
    • Leisure trip
    • Solo traveler
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    All the charges added to my bill on top of the nightly charges. That’s insane. Are you kidding me? $12.00 a day to park in your parking lot? I will not be back. Outrageous dumb charges‼️‼️‼️‼️‼️‼️

    All in all this is a very nice facility. However, I was really taken aback by the charges to park in their parking lot! That’s insane. I won’t be back!!!!!!!!!!!!!

    Stayed in June 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Broken dishwasher, worn out furniture, living next to a parking lot

    Nice appartement, spacey. Good breakfast

    Stayed in April 2024

  • Reviewed: February 26, 2024

    9.0
    Best place in Salinas
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cost of a candy bar $4 No ice machine Toilet ran all night, it was too late for us to call in about it

    Location, amenities breakfast

    Stayed in February 2024

  • Reviewed: December 29, 2023

    9.0
    Nice hotel
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast need to be better organised , not good coffee and in room housekeeping need to better check under beds(found old bottle)

    Nice rooms and reception staff

    Stayed in December 2023

  • Reviewed: October 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Price was quite high.

    It was a wonderful place I was able to use the stove and the facilities which were in the rooms. It was a weekend of air show so it was quite quite expensive. Other than that was a wonderful place and a good location. The people were wonderful.

    Stayed in October 2023

  • Reviewed: July 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 1 night

    The pool has been closed for every single time we have been here and there’s no gym or even ice maker. The rooms were nice but there are not a lot of amenities here.

    Stayed in July 2023

  • Reviewed: June 5, 2023

    7.0
    for a Marriott I was not impressed
    • Leisure trip
    • Travelers with friends
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    no parking , had to to pay for parking I had a vacation house for 3 days and paid half the price ,front desk staff wouldn’t answer phone when I called from my room , my towels in bathroom were wet

    Stayed in June 2023

  • Reviewed: January 23, 2023

    8.0
    It was a enjoyable stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast! Beds were comfortable. we really liked the two bedrooms.

    Stayed in January 2023

  • Reviewed: December 11, 2022

    9.0
    Great place to stay in Salinas.
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    We changed rooms initially because the mattress on the sofa bed was really thin. It’s just finer for kids but wouldn’t be acceptable for adults.

    The staff was exceptional and helpful - Joanne was so great! The beds were extremely comfortable and Marriott offers one of the best breakfasts you’ll find! The gym is also one of the best I’ve been to. I’m willing to pay a bit extra for these conveniences but we still got a great rate.

    Stayed in December 2022

  • Reviewed: August 11, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    That it was a suite and I had plenty of room.

    Stayed in August 2025

  • Reviewed: July 4, 2025

    10
    Amaizing!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The best place!! Great stuff!! Close to Costco and many grocery shops

    Stayed in June 2025

  • Reviewed: July 1, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I’ve booked with this property twice in the last 3 months and both times they had cancelled my reservation the day I was to check in. The worst part is they notified me after 7pm the day of check in (I was getting in late). Apparently this property overbooks their hotel and typically displaces people. Thankfully the Courtyard Marriott next door had availability both times and they are fantastic. The Residence has been the only hotel to call me last minute to tell me they didn’t have a room for me, one saying they overbooked and the last time it was a “plumbing issue”. Not to mention I had been taking care of a family member at a hospital the first time they cancelled, plus the second cancellation my family and I were in town for a funeral. No one should be displaced from a hotel at 7pm at night.

    Stayed in June 2025

  • Reviewed: June 28, 2025

    10
    Overall amazing stay, close to all stores including costco
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Little warm in the inside pool room.

    Great place to stay. The staff are all so nice! We got off the road early, the front desk host, Hope let us check in early. Room was completely clean, with everything needed. Great stay as always at Residence Inn.

    Stayed in June 2025

  • Reviewed: May 21, 2025

    1.0
    HUMAN TRAFFICKING VICTIM DENIED CUSTOMER SEVICE DESPITE CONFIRMED RESERVATION
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I NEVER GOT TO SEE THE PROPERTY! I WAS DENIED SERVICE! IF YOU CHARGED ME I NEED MY MONEY BACK SO I CAN STAY SAFE. IF NOT I WILL PURSUE LEGAL ACTION. Im sorry but I was in danger AND disabled.

    Urgent Complaint – Displacement from Reservation on May 19 Despite Active Danger and Disability To Whom It May Concern, I had a confirmed reservation scheduled for May 19 at your property, but someone appears to have tampered with or edited my booking, resulting in my displacement during a moment of serious personal crisis. I am a human trafficking victim and disabled, and your failure to uphold my reservation put me in direct danger. Although the individual who answered the phone was polite and redirected me elsewhere, the fact remains: I had a reservation, you had rooms available, and I was denied safety. That decision forced me to leave town unexpectedly, which may have ultimately been for the best, but you left me vulnerable at a time when I needed protection. I am formally requesting an investigation into: 1. Why my reservation was altered or not honored. 2. Whether I was charged despite not being allowed to stay. 3. Why no one took accountability in the moment to correct the situation. I hope Marriott will take this seriously—not just as a customer service issue, but as a matter of human rights and safety. I ask that you review this situation with urgency, and I hope that in the future, no guest—especially one fleeing danger—will ever be denied a confirmed room again. Sincerely,

    Stayed in May 2025

  • Reviewed: May 10, 2025

    10
    Excellent
    • Business trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Everything

    Stayed in May 2025

  • Reviewed: February 6, 2025

    10
    Nice
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn't stay another night

    Everything was fine

    Stayed in February 2025

Showing 1 - 25

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