17215 El Rancho Way, Salinas, CA 93912, United States
#5 of 19 hotels in Salinas
Guests' ChoiceBased on 77 hotel reviews
7.8Cleanliness
8.4
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
8.6
Value for money
7.6
Free Wifi
10.0
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End of dialog contentReviewed: December 31, 2024
Karen
United StatesWe ended up letting the room stay cold because the heater was so loud that it woke us up every time it turned on - it's in a closet next to the bed and that was wierd.
I like the finishes in the rooms and the way the room was set up. Good use of space and very comfortable.
Stayed in December 2024
Reviewed: November 29, 2024
Calderon
United StatesThere's nothing to like I love it all of it very nice place to stay I will recommend everybody there to stay there
I've been there many times and I love the service the cleanest I love everything about it
Stayed in November 2024
Reviewed: November 6, 2024
Maryanne
United StatesThe bathrooms were a little scratched and dated but it wasn’t that big of a deal
Staff was extremely friendly and paid the stay worth while.
Stayed in October 2024
Reviewed: September 30, 2024
Reyna
United StatesThe view from our window was of the rundown house in front of the hotel, which was full of scattered junk.
The hotel was very nice. The room was nice and big. The complimentary breakfast was good. It has an indoor pool, jacuzzi, and a nice firepit.
Stayed in September 2024
Reviewed: August 30, 2024
Frederic
GermanySofa wasn‘t made for sleeping, the „matress“ was so thin, you could feel every spring- at the end we squeezed ourselves in the bed, which was too small for 2 adults & 1 child.
Room was spacious
Stayed in August 2024
Reviewed: August 15, 2024
Elvira
NetherlandsAt some points a bit outdated and a bit dark (in our room at least).
lovely staff. nice breakfast. overall atmosphere was good and positive. the kids loved the pool
Stayed in August 2024
Reviewed: July 16, 2024
Mitchelle
United StatesThe turkey sausage was dry and didn’t taste good. Maybe a different brand might help. The mattress for the sofa was very uncomfortable.
The breakfast was good except for the meat selection.
Stayed in July 2024
Reviewed: June 12, 2024
William
United StatesNot much to do within walking distance to the hotel.
Stayed in May 2024
Reviewed: June 11, 2024
Beale
United StatesAll the charges added to my bill on top of the nightly charges. That’s insane. Are you kidding me? $12.00 a day to park in your parking lot? I will not be back. Outrageous dumb charges‼️‼️‼️‼️‼️‼️
All in all this is a very nice facility. However, I was really taken aback by the charges to park in their parking lot! That’s insane. I won’t be back!!!!!!!!!!!!!
Stayed in June 2024
Reviewed: April 1, 2024
Kreibig
GermanyBroken dishwasher, worn out furniture, living next to a parking lot
Nice appartement, spacey. Good breakfast
Stayed in April 2024
Reviewed: February 26, 2024
Vicki
United StatesCost of a candy bar $4 No ice machine Toilet ran all night, it was too late for us to call in about it
Location, amenities breakfast
Stayed in February 2024
Reviewed: December 29, 2023
Sergios
CyprusBreakfast need to be better organised , not good coffee and in room housekeeping need to better check under beds(found old bottle)
Nice rooms and reception staff
Stayed in December 2023
Reviewed: October 9, 2023
Ondrea
United StatesPrice was quite high.
It was a wonderful place I was able to use the stove and the facilities which were in the rooms. It was a weekend of air show so it was quite quite expensive. Other than that was a wonderful place and a good location. The people were wonderful.
Stayed in October 2023
Reviewed: July 31, 2023
Oksana
United StatesThe pool has been closed for every single time we have been here and there’s no gym or even ice maker. The rooms were nice but there are not a lot of amenities here.
Stayed in July 2023
Reviewed: June 5, 2023
Christina
United Statesno parking , had to to pay for parking I had a vacation house for 3 days and paid half the price ,front desk staff wouldn’t answer phone when I called from my room , my towels in bathroom were wet
Stayed in June 2023
Reviewed: January 23, 2023
Pat
United StatesGreat breakfast! Beds were comfortable. we really liked the two bedrooms.
Stayed in January 2023
Reviewed: December 11, 2022
Eric
United StatesWe changed rooms initially because the mattress on the sofa bed was really thin. It’s just finer for kids but wouldn’t be acceptable for adults.
The staff was exceptional and helpful - Joanne was so great! The beds were extremely comfortable and Marriott offers one of the best breakfasts you’ll find! The gym is also one of the best I’ve been to. I’m willing to pay a bit extra for these conveniences but we still got a great rate.
Stayed in December 2022
Reviewed: August 11, 2025
Lydia
United StatesN/A
That it was a suite and I had plenty of room.
Stayed in August 2025
Reviewed: July 4, 2025
Dadon
United StatesThe best place!! Great stuff!! Close to Costco and many grocery shops
Stayed in June 2025
Reviewed: July 1, 2025
Maricel
United StatesI’ve booked with this property twice in the last 3 months and both times they had cancelled my reservation the day I was to check in. The worst part is they notified me after 7pm the day of check in (I was getting in late). Apparently this property overbooks their hotel and typically displaces people. Thankfully the Courtyard Marriott next door had availability both times and they are fantastic. The Residence has been the only hotel to call me last minute to tell me they didn’t have a room for me, one saying they overbooked and the last time it was a “plumbing issue”. Not to mention I had been taking care of a family member at a hospital the first time they cancelled, plus the second cancellation my family and I were in town for a funeral. No one should be displaced from a hotel at 7pm at night.
Stayed in June 2025
Reviewed: June 28, 2025
Jaaii11
United StatesLittle warm in the inside pool room.
Great place to stay. The staff are all so nice! We got off the road early, the front desk host, Hope let us check in early. Room was completely clean, with everything needed. Great stay as always at Residence Inn.
Stayed in June 2025
Reviewed: May 21, 2025
Love
United StatesI NEVER GOT TO SEE THE PROPERTY! I WAS DENIED SERVICE! IF YOU CHARGED ME I NEED MY MONEY BACK SO I CAN STAY SAFE. IF NOT I WILL PURSUE LEGAL ACTION. Im sorry but I was in danger AND disabled.
Urgent Complaint – Displacement from Reservation on May 19 Despite Active Danger and Disability To Whom It May Concern, I had a confirmed reservation scheduled for May 19 at your property, but someone appears to have tampered with or edited my booking, resulting in my displacement during a moment of serious personal crisis. I am a human trafficking victim and disabled, and your failure to uphold my reservation put me in direct danger. Although the individual who answered the phone was polite and redirected me elsewhere, the fact remains: I had a reservation, you had rooms available, and I was denied safety. That decision forced me to leave town unexpectedly, which may have ultimately been for the best, but you left me vulnerable at a time when I needed protection. I am formally requesting an investigation into: 1. Why my reservation was altered or not honored. 2. Whether I was charged despite not being allowed to stay. 3. Why no one took accountability in the moment to correct the situation. I hope Marriott will take this seriously—not just as a customer service issue, but as a matter of human rights and safety. I ask that you review this situation with urgency, and I hope that in the future, no guest—especially one fleeing danger—will ever be denied a confirmed room again. Sincerely,
Stayed in May 2025
Reviewed: May 10, 2025
Mary
United StatesNone
Everything
Stayed in May 2025
Reviewed: February 6, 2025
Sadrac
United StatesI couldn't stay another night
Everything was fine
Stayed in February 2025
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