14 South 14th Street, Richmond, VA 23219, United States
#21 of 75 hotels in Richmond
Guests' ChoiceBased on 71 hotel reviews
8.6Cleanliness
8.8
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
8.9
Value for money
8.4
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 9 August 2025
Brittany
United StatesI didn't like having to pay for parking, we also had a hard time giving our Doordarsher directions to the hotel even though they used GPS, we also had a note that said there was free breakfast but we could only find the breakfast bar which you had to pay for
I liked the convenience of the location and the size of the room. I also liked that it had a fridge and microwave so we could make our own food.
Stayed in July 2025
Reviewed: 13 July 2025
Monika
United StatesBreakfast was not very creative or good
Nice good-sized room, good location, nice facilities
Stayed in July 2025
Reviewed: 21 June 2025
Ernest
United StatesThe air ducts from the units were noisy. And the TV channels weren't that great.
Yes, but it was a very short stay.
Stayed in June 2025
Reviewed: 24 March 2025
Noyes
United StatesThe Irish Pub across the street at 1:30am.
Very clean.
Stayed in March 2025
Reviewed: 18 February 2025
Nancy
United StatesNo area to leave car while checking in and it was pouring so got soaked
Hotel was very nice. Room clean and staff very friendly
Stayed in February 2025
Reviewed: 20 December 2024
Latoya
United StatesThe staff was condescending and talked to me like I’m stupid. The older guy that was setting up the breakfast was rude.
The room was comfortable and the hotel was beautiful. Breakfast was delicious.
Stayed in December 2024
Reviewed: 9 December 2024
Travelerni
United StatesI encountered challenges with the functionality and reliability of the Wi-Fi during my stay, which posed a minor inconvenience. While the overall experience remained positive, addressing this limitation would significantly enhance the satisfaction and productivity of future guests, particularly those who rely heavily on stable internet access for work or communication purposes.
The establishment provided a comprehensive and satisfying experience, with particular appreciation for the charming café in the lobby. The staff exhibited exceptional professionalism, demonstrating an unwavering commitment to friendliness and courtesy throughout the stay. The property's location was strategically advantageous, offering easy access to several businesses within walking distance, thereby enhancing convenience for guests. The accommodations were thoughtfully designed, featuring contemporary appliances and furnishings that contributed to a comfortable and inviting atmosphere, ensuring a seamless blend of functionality and modern aesthetics.
Stayed in October 2024
Reviewed: 1 September 2024
Denicia
United StatesNun
Everything
Stayed in August 2024
Reviewed: 4 July 2024
Matthew
United StatesRestaurant food was good but cost almost as much as our stay & the portions were small to boot.
The woman who greeted us & checked us in was amazing. The valet guy Cliff was too. The room was super clean, the shower pressure great & the bed excellent. Couldn’t ask for more for a place to stay for the night. The restaurant too was good but a bit pricey for the portions we got, so that would be our only disappointment. Otherwise excellent.
Stayed in July 2024
Reviewed: 24 June 2024
Soraya
United StatesNA
Awesome room
Stayed in June 2024
Reviewed: 27 May 2024
Juliana
AustraliaNo pool
Great size room for a family. Good location and hotel had some outside entertainment for kids (tumble tower, form 4).
Stayed in May 2024
Reviewed: 7 April 2024
Chanelle
United StatesNothing at all
The room was nice and clean. The bed was very comfortable. And I liked that there were extra covers and an extra pillow
Stayed in April 2024
Reviewed: 5 October 2023
Joshua
United StatesI didn’t realize the Residence Inn was in the Courtyard. Would have made it to the lobby quicker had I known this.
Parking was close across the street in a garage for $7 a day.
Stayed in October 2023
Reviewed: 21 August 2023
John
United Statespillows could be replaced with better ones.
staff, quality if the room..beautiful location.. excellent breakfast included
Stayed in August 2023
Reviewed: 21 July 2023
Smith
United StatesNo parking without valet
Breakfast was good.
Stayed in June 2023
Reviewed: 7 July 2023
John
United StatesYou
The valet service was outstanding-extra compliments to Cliff who was a jewel!
Stayed in July 2023
Reviewed: 29 June 2023
Mubarak
KuwaitIt was difficult to find the hotel because two hotels in the same building and it wasn’t mentioned in booking.
Nice, big, comfortable room. Nice gym. Outdoor sitting was very awesome. They have Starbucks coffee machine in the bar.
Stayed in June 2023
Reviewed: 21 May 2023
Sarah
United StatesGreat downtown location with plenty of parking and things to do.
Stayed in April 2023
Reviewed: 3 April 2023
Nancy
United Statestowels were scratchy
next to a good restaurant. convenient to Highway breakfast starting at 6 is very good
Stayed in April 2023
Reviewed: 29 December 2022
Michelle
United StatesNothing
Full kitchen, spacious studio
Stayed in December 2022
Reviewed: 26 November 2022
Shakira
United StatesThe microwave was dirty...I wanted to heat up some Thanksgiving leftovers but didn't because of this. But luckily, that was the only thing that was dirty. Everything else was spotless!
Love the design, accessibility, location, staff were very pleasant. Good breakfast, bar on site...really nice vibe!
Stayed in November 2022
Reviewed: 1 November 2022
Joseph
United Statescomplimentary breakfast was barebones. Parking is too expensive. needs a pool and hot spa
very clean
Stayed in October 2022
Reviewed: 31 August 2025
Martina
ItalySofa bed was old and uncomfortable.
Great staff.
Stayed in August 2025
Reviewed: 3 February 2025
Peter
GermanyBreakfast time in Booking.com should be corrected. It was said that breskfast would be until 10am (usual for a Sunday) but it was only until 9. We and some other guests only got the leftovers.
Nice hotel in a good location, for one night it was good.
Stayed in January 2025
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