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  5. Reviews of Residence Inn by Marriott Portland Clackamas

Reviews of Residence Inn by Marriott Portland Clackamas

9191 SE Sunnyside Road, Clackamas, 97015, United States

#1 of 9 hotels in Clackamas

Guests' Choice

Review score

Based on 51 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 13 August 2025

    10
    Luxurious 😘
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights

    Excellent service. Arrived a little early, was very tired. The staff were understanding they let be have a room. God bless them!! Jeremy and Sheradon treated me like a family. The room was beautiful, large and immaculate!! I videoed and sent it to my relatives. They have restaurants deliver straight to room and hotel is positioned opposite all the great restaurants and shopping town center. I will definitely return to this hotel everytime.

    Stayed in August 2025

  • Reviewed: 9 July 2025

    10
    Would stay again.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The rooms itsself was beautiful comfortable and had everything you might need.

    Stayed in May 2025

  • Reviewed: 28 June 2025

    9.0
    Hotel was the best in the area and I would not hesitate to stay again.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    The only negative was that my room was not made up. But maybe they don't do that every night. We stayed for 2 nights.

    The property of the hotel was well maintained. The Hotel was very clean and inviting. Breakfast was wonderful and worth the rooms costing a little more than some of the neighboring hotels. My room was exceptional. Probably encountered at least 5 different front desk staff. We were greeted every-time we came back in from our day. The Staff was courteous and friendly. I would definitely stay here again. We were staying due to work being done on our home.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    This is a newer facility that has comfortable and spacious rooms near everything

    Stayed in June 2025

  • Reviewed: 1 April 2025

    8.0
    Comfortable and convenient location
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Checking in was a breeze and allowed for an early checkin. Location is great, it is walking distance to the town center. Looks like a train station behind the hotel would be convenient if needed. I chose this place for the bedroom option, kitchen amenities was a plus, though it wasn’t needed.

    Stayed in March 2025

  • Reviewed: 3 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The air flowing from the air vent made an echoing sound. I had to turn off the air after being woken up by it.

    The rooms were spacious and comfortable.

    Stayed in February 2025

  • Reviewed: 31 July 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    People smoking by hotel entryway

    Room and location

    Stayed in July 2024

  • Reviewed: 1 July 2024

    9.0
    We will stay here again when visiting.
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe King Suite with Sofa-Bed
    • Stayed 3 nights

    They need to provide a door stop for the bedroom door.

    Breakfast was good. Loved having a kitchen. Walking distance to a mall with a great Japanese restaurant.

    Stayed in June 2024

  • Reviewed: 6 April 2024

    10
    Relaxing, big room! Conveniently close to the mall!
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    A few extra towels would've been nice. There were 3 of us, so we each got a big towel. But it would have been handy to have 1 or 2 extra towels available. Also, the small kitchen knife in the drawer was a little dirty. Had some brown stuff stuck to it. It would've also been handy to have some extra garbage bags for the trash cans that were in the living room area.

    I really liked the size of the room and the kitchen! It was fun spending time with my family in a nice room. The bed was comfy and the shower relaxing. My niece enjoyed going to the pool even tho it got a bit cold! She still had fun! I also loved the big fridge in our room!

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    I thought we reserved a 1 bedroom suite according to the description and price.

    Liked the convenience of everything being close by.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    the pool was closed and the ice machine out of order.

    it was a nice room.

    Stayed in February 2024

  • Reviewed: 31 December 2023

    9.0
    Spacious and Comfortable Room
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights

    Walls are too thin, can hear others next door if they are moving things around near the adjacent wall, thankfully we had quiet neighbors that went to bed early and never heard them in the mornings. Also can hear neighbors doors when they would come or leave - doors shut a bit too loudly. Breakfast was boring and bland. It was just enough to get by until lunch elsewhere. One morning the little egg sandwiches, bread was burnt and they tasted just like microwaved egg sandwiches, not fresh at all. Another morning I was pleasantly surprised they served these little flat like burritos that were tasty but never saw them again so Disappointed. The waffles you had to make yourself but were very good. The muffins they served were horrible tasting. The fruit they served was liked canned fruit, too sweet and not fresh at all. A fresh bowl of cut fruits would be nice. Just wish they would have served those burritos every morning and for all the other things I mentioned to be fresh, instead of microwaved and canned food.

    Size of room was perfect! Loved the dish soap, new sponge, kitchen towels, and paper towels provided in the kitchen. Loved the plenty of hooks to hang clothes and towels in the bathroom. Also, loved the body soap, shampoo, and conditioner! Loved! Loved how the TV swivels to the living area or to facing bed. Loved the mirror in doorway area and closet area.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Comfortable stay
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    It was a bit pricey.

    It was very clean and close to everything. Whether you had a car or you had to take the bus it was all very accessible.

    Stayed in December 2023

  • Reviewed: 17 November 2023

    10
    That room was OMGoodness breathtaking. I think next time I will book a room on the opposite side so I can see the view
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The design of the shower. Although it looks beautiful when you are showering, the water is going out the doorway. If the bath mat is it gets soaked.

    Location - Some of my children live close to this Marriott so we were able visit and I attended a birthday party for my 2year old great grandson. I also did a little Christmas shopping I was able to walk to the Clackamas Mall no problem.

    Stayed in November 2023

  • Reviewed: 21 September 2023

    9.0
    Very convenient for a solo traveller without a vehicle
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 3 nights

    The room facing the highway was quite loud. (I asked for a change to the other side, and it was much better.) I did not like the fact that the door slammed very loudly. I could hear people’s door closing in the middle of the night. I wish they had rental bikes.

    The locations was perfect in that it was in front of MAX rail Clackamas station and was very close to the shopping mall. The staff were very attentive and kind too. The hotel was neat and clean and the room cleaning was done nicely. Nice breakfast with delicious coffee.

    Stayed in September 2023

  • Reviewed: 16 July 2023

    9.0
    Would recommend, hope they improve their breakfast
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe King Suite with Sofa-Bed
    • Stayed 1 night

    - Breakfast was lackluster, limited options, machine for water/juice wasn't working - Almost all parking spots are compact

    - Very happy with our room, was quiet and comfortable - Our requests were able to be accommodated - Staff was nice and helpful - Free parking - There is a mall right in front of the hotel

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Business trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No dislikes

    The room itself. Nice having full use of kitchen with everything that is needed The cleanliness of the entire hotel

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    nice
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe King Suite with Sofa-Bed
    • Stayed 1 night
    • Submitted via mobile

    it was overpriced , no towels for the pool and no atm in the building

    it was beautiful

    Stayed in May 2023

  • Reviewed: 7 March 2023

    9.0
    it was nice, good breakfast
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No drive up to unload, no bar

    good spot, clean

    Stayed in March 2023

  • Reviewed: 2 March 2025

    6.0
    Need help with charges
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe King Suite with Sofa-Bed
    • Stayed 2 nights
    • Submitted via mobile

    Charged twice and still not fixed a month later

    Location

    Stayed in February 2025

  • Reviewed: 10 October 2023

    7.0
    Location good. Staff was nice.
    • Leisure trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    We had a view of the freeway. It was very loud. The sofa sleeper was horrible. All you could feel was the metal. You need better mattress for that.

    The location was perfect.

    Stayed in October 2023

  • Reviewed: 7 March 2023

    3.0
    terrible.
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    To use the word crappy sums up most of our issues with this place. Crappy service front desk upon check in, fecal matter on the toilet upon entering room which we attenpted to have assistance with but instead we cleaned it with dish soap and a sponge in the room. Nearly no one cleans up after their dogs which shows me the caliber of people that stay here... so crap all over the grass and even on the sidewalk. The hotel does provide bags but that's too difficult for other guests evidently. Yes, we stayed there because we travel with our dogs. LOUD. There were children running and screaming down the halls until at least 11pm. This place was not worth the outrageous amount of money we spent. This is not a good Marriott. I will say that Staci is the only saving grace with our stay. She was polite, professional and a great communicator.

    Easy access to mall.

    Stayed in March 2023

  • Reviewed: 19 July 2025

    10
    Clean lines of interior of room and layout excellent….well maintained and clean
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    NA

    Clean lines of interior of room and layout excellent….well maintained and clean

    Stayed in July 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe King Suite with Sofa-Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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