The rooms were clean and very roomy

Stayed in July 2025

We had a very cold breakfast. Eggs and potatoes were ice cold.

Beautiful hotel, very nice and updated.

Stayed in June 2025

Perfect location for our needs, but probably not a good place to stay if your business is in downtown Philadelphia

Exceedingly spacious rooms with a real kitchen, comfortable living area, including couch and a great bed. Plenty of space and light. Expansive common areas, nice breakfast. Outdoor seating adjacent the river. Appreciated that coffee was available 24/7. Nicely done esthetic integration with former steel plant. Kudos to the Architect.

Stayed in March 2025

I don’t have any complaints

Both the breakfast and location were amazing

Stayed in March 2025

The only thing negative i could say is the way their curtains are in the room there is light that comes out the very top that you really can't control so if you like a dark room wear an eye mask if you want to sleep in

The location was perfect in correlation with what we were there for. It was only an 11 minute walk away! The hotel and room was very clean. The bed was comfortable. The free breakfast they serve was one of the best I've had at a hotel and the staff at the breakfast was very helpful. There was a lady where you first entered the breakfast that was there to answer any questions like how to make a waffle and there was always staff cleaning up the tables so other guest could sit. I would definitely stay here again

Stayed in March 2025

Lobby coffee could have been warmer, but it was still OK.

Breakfast was good, not great but it was exactly what I expected.

Stayed in February 2025

This particular hotel had a very nice vibe with a nice fire place sitting area and super chill cafe attached.

Stayed in December 2024

Pricing was a little over the top.

Acceptable. Server was excellent.

Stayed in October 2024

Love that it’s a dog-friendly hotel, but (for all hotels) like smoking and non-smoking rooms, for allergy sufferers, there should be dog rooms and non-dog rooms. Nothing at all property-specific, but an observation.

Everything! Clean, spacious, yet cozy and inviting. Public spaces were amazing! Our suite was perfection, well thought out, every single thing considered. High end finishes, spotlessly clean. The staff was exceptional, friendly, helpful, ESPECIALLY Tatyana and Helen!!! The location was like NO OTHER! So cool!

Stayed in April 2024

A bit isolated

All if the amenities including the indoor pool

Stayed in April 2024

Nothing wrong!

Great customer service on arrival and the property is fantastic.

Stayed in March 2024

Restaurant is amazing

Stayed in January 2024

Uncomfortable Bed and pillows. Bed leaned to the left slightly, pillows uncomfortable. Breakfast closes at 9 which is a little early. The casual restaurant closes at 6 which is to early which leaves only a the more formal place as an option if you need to stay in.

Great little place very close to where I needed to be in bala cynwd. Has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop. Friendly staff.

Stayed in January 2024

Man over the phone (I think his name was Naseed) informed me earlier in the day that I needed to arrive by 6pm so I would be guaranteed a room. My card had declined that morning due to my bank considering it fraudulent activity (especially since I'm out of state). Me stressing to get there by that time, we hit bad traffic, so I called at 5pm to let him know about the traffic and to possibly use a different credit card. A woman answered..stated he was gone for the day..but assured me a room so that I would less stressed. Upon arrival, she was relaxed, very sweet and accommodating. She evidently worked overnight, because I also checked out with her as well. She's a great staff member!

Stayed in September 2023

Non

Quite and cleaned.

Stayed in June 2023

I liked everything.

The front desk was very welcoming and friendly. They told us that had two rooms available when we checked in and what floor would we prefer - we have traveled a lot and no one has ever asked us that before. The room was wonderful.

Stayed in August 2023

It's expensive and the included breakfast was subpar

Great location. Very walkable

Stayed in June 2023

our toilet clogged and no one came to fix it.

Nice atmosphere and very clean.

Stayed in June 2023

The housekeeping staff did not come to clean the room and the clean towels we requested were not delivered.

The outdoor pavilions and the room are beautiful.

Stayed in April 2023

Nothing!

Spacious clean room. love that my booking included breakfast. Very family friendly. And excellent location given proximity to the city.

Stayed in March 2023

Lots of choices lots of seating.

Stayed in March 2023

Since my business was right in Philadelphia, this was a little far afield even at just 5 miles away. On the other hand, I was in downtown in half an hour and didn't have to pay extra for parking, which is at a premium in Philadelphia. Otherwise, no intrinsic problems with the hotel.

Nice to see rooms designed for people: windows open to get air; actually fan current in bathroom. Layout of room was very usable. All other aspects are what your would expect for a hotel in this price range. The architecture and setting were quite phenomenal.

Stayed in September 2022

Ended too early

Ended too early

Stayed in June 2025

I was very displeased by how it is was impossible to raise the temperature inside the room above 78 degrees farhenheit. When we arrived, the temperature had been set at 56: that is insane as the summer outside is lovely and I love to be warm. We stayed 3 nights and requested no room service so as to not disturb our "heat" setting, but the temperature really never lifted above 78 degrees in spite of my 84 degree setting. I was cold at night and no blanket were provided in the room. Meanwhile, the vents that conduct both AC air and heating air are very noisy (that would account for why I cannot complain about any neighbor's noise: the heating made so much noise it would have been difficult to hear anything else!) On the second day, we also noticed strange beige flakes gathering on the black TV stand and some on our bed stands as well. Where did these particles came from? It had to be the heat vent. Every morning we cleared the flakes, but they came back by the evening- as the vents kept roaring. I am never coming back to this poorly designed hotel. It is nice to rehabilitate an old building in an interesting location, but the architecture is not stunning, and the decor is all plastic, fake wood and cheap fake tiles. The heating ducts are noisy, and we might have been breathing all night bad chemicals in the form of bizarre flakes oozing out of the ducts. Also, the water quality from the taps was VERY subpar- smelly and chlorinated to the hilt. I liked to drink water from municipal sources: this was the wrong place to do that, unfortunately.

Location near a river. And the presence of a top notch restaurant nearby.

Stayed in June 2024