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  5. Reviews of Residence Inn by Marriott Oklahoma City South

Reviews of Residence Inn by Marriott Oklahoma City South 3 stars

1111 East I-240 Service Road, Oklahoma City, OK 73149, United States

#137 of 180 hotels in Oklahoma City

Guests' Choice

Review score

Based on 145 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.5

  • Location

    6.5

  • Facilities

    6.3

  • Staff

    6.6

  • Value for money

    6.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 30 June 2025

    5.0
    We were a little disappointed but can’t complain because we had a place to sleep and shower.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The room looked worn and needed some updating. The room felt damp and so were the bed sheets. The air conditioner was noisy and although the temperature read 66 it didn’t feel like it. One morning we went to breakfast but the juice machine was out of order which I understand can happen but there wasn’t any water available only coffee. There was a staff member who I came in contact with that I greeted with a smile but she had a grumpy look about her so I wasn’t going to ask her any questions or for water. The food offered was good.

    The lawn was well maintained.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could be better and I was charged 2 times for the same room for one night

    The location

    Stayed in May 2025

  • Reviewed: 2 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Not clean, no pool

    N/A

    Stayed in May 2025

  • Reviewed: 17 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    The young man working the counter was very unfriendly. And cold. And unwelcoming.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    5.0
    Poor showing on a global brand
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    See above

    Not a lot. It is a dated property and difficult to get to. The room wells well used and it had no toilet paper. The side doors that should be able to open with a room key did not work.. I wa told that was intentional. Front desk person seemed ok with the basics but lacked customer service. It was a disappointing visit given the global brand.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    7.0
    Joyful night.
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Short of luggage carriers.

    Really everything.

    Stayed in February 2025

  • Reviewed: 30 June 2024

    6.0
    Not quite an excellent experience
    • Business trip
    • Solo traveller
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    They Charged me a different rate that the one arranged by booking. It was very uncomfortable to arrange the correct amount with the front desk Additionally, they provided a room that was not properly clean

    The size of the room

    Stayed in June 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not good, did not have any real options, not even waffles. The location has a closed down mall around the corner which shows a declining area.

    The hotel is a little dated and needs refinishing. The hotel is clean.

    Stayed in May 2024

  • Reviewed: 16 February 2024

    7.0
    Nice staff and motell
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    When we got to the office she couldn't find my reservation. She tried to pull it with my name and my reservation number. Luckily she had rooms still available

    Everything was great about the motel. The lady that check us is was very nice

    Stayed in February 2024

  • Reviewed: 15 February 2024

    5.0
    After buying more cleaning supplies to ensure of room was clean enough and we were traveling with little kids
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The room was No as clean as it should have been.. we have to buy cleaning supplies to reclean

    Location was great

    Stayed in February 2024

  • Reviewed: 7 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Mattress was too soft and frame was rickety

    Clean room and facilities

    Stayed in November 2023

  • Reviewed: 9 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff was friendly! Hated the double bed, should of been a queen at least. Smelled like smoke, but it was non smoking room. Did not like the $100 non refundable pet deposit.

    Stayed in September 2023

  • Reviewed: 10 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    My door didn't work at all .. Had to ask staff to let me in...

    Very clean

    Stayed in April 2023

  • Reviewed: 17 February 2023

    6.0
    I would give this hotel a C-!
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like breakfast closing early at 9. Wish it could be open till 10. The little snack are needed to be stocked with more items. hardly anything in the freezer. I was so ashamed that housekeeping could not put a trash liner in kitchen trash. they could not even notice that one light over the kitchen table was out as well as the one on the left side of the bed. They need to make sure there is a fresh roll of toilet paper in the bathrooms. we about out our first day there. asked the front desk to get housekeeping to put more toilet paper in our room as we could not find a housekeeper anywhere on our floor, only the cleaning cart. The lady at the front desk said she would let them know. We returned later that evening to find no toilet paper. My husband went down to front desk to ask for some and they couldn’t find any. five minutes later a knock on the door. we opened it to find two almost empty rolls of toilet paper sit on the door handle. The bathroom floor could have been swept better. Any hotel I ever stayed at in the past always had fresh new bottles of shampoo, soap, conditioner, and body lotion. They had shampoo, conditioner and soap in tall bottles stuck to the walls all half used. I find it unsanitary! Also, the lady at the front desk the next morning was the same lady that was checked us in at 4pm the day before. She was not friendly, and looked very tired like she had just pulled an 18 hour shift. We could not Check in earlier then scheduled as they are remodeling half of the hotel.

    I liked the liked the location being not to far away from Midwest City. The king bed was comfortable. The kitchen was clean.

    Stayed in February 2023

  • Reviewed: 12 August 2025

    10
    Staff very helpful and nice
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    The pool was closed

    The staff was amazing

    Stayed in August 2025

  • Reviewed: 21 July 2025

    1.0
    Hello no
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Rude .not clean .only clean rooms every 3 days .they did not co.e to me .staff was very rude..took my towels would not give more. Next morning had to argue with front desk to get towels .they gave e me 3 ot towels omly...would not let me use vacume.washers were broke .pool broke. People in parking lot selling drugs and sex a d found drug pipe in my room.in drawer. This place is not up to your standard. .night person gripped me out when I was smoking weed with desk attn in parking lot .

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Had to worry about people bothering me.

    Had fun.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Very old building and not well maintained

    Space

    Stayed in July 2025

  • Reviewed: 3 July 2025

    4.0
    Not something I expected from a Marriott stay. I have been a Marriott member for years.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    No shampoo . Breakfast poor. Just not up to for a Marriott stay. I have been a Marriott card member for years.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    1.0
    Do not go here
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Didn't get to stay there. Staff were very rude on our arrival. I am guessing some sort of error happened when I booked online and 2 rooms got booked. I said I only needed 1. Where I continually got told 2 rooms are booked. Then her reply was. Do you want me to cancel both rooms. I said yes let's do that and I went to another hotel

    Stayed in June 2025

  • Reviewed: 10 June 2025

    4.0
    You would think a 4 star rated hotel would have been better doesn't reach the Bonvoy membership I ha
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Building very old no ice bucket in room no ice machine available for guest room had broken shades broken lamps rips in carpet overhead light in room didn't work most of the time. Exterior doʻr looks did not work with key card breakfast was late coffee I had to sak for because it was late staff was told not to fix coffee and to stay in his own lane basically forget the guest

    Price I was told that is why the place looks like it does

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room had a smell when we first walked in but we got air freshener to help with that.

    It was quiet, Texas Road house is within walking distance, The staff was really nice and helpful. I would definitely be back if I come to Oklahoma City again.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    3.0
    Poor
    • Business trip
    • Couple
    • King Studio
    • Stayed 1 night

    The room looked ok at first it was not ready for guests. 1) There was no soap in the shower. The pump top container for soap was there but I was empty. We had to shower with shampoo which was there. My wife went to use a coffee cup and it was unwashed

    This hotel is in a bad location where it looks like most businesses have moved, leave the spaces empty. I would be fearful iThe outside of the hotel appears inviting and fresh.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    1.0
    It was horrible and they should have gave my money back but they said they couldn't.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    The pool was out of order and that was the reason we were there with our kids. It should have been said on the website. My room had dirty towels and no toilet paper. The wifi didn't work and I felt like things were crawling on me all night.

    I used to love this place.

    Stayed in May 2025

Showing 1 – 25

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