1310 Airport Road, Jacksonville, FL 32218, United States
#84 of 132 hotels in Jacksonville
Guests' ChoiceBased on 57 hotel reviews
7.3Cleanliness
7.8
Comfort
7.4
Location
8.3
Facilities
7.5
Staff
8.3
Value for money
7.6
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Showing 1 – 25
Reviewed: 25 February 2025
Gloria
United Statesproperty very dated-fence in back of property in total disrepair-saw raccoon walk right through hole to get to trash rooms dated-shower faucet about to fall off-no dish soap at kitchen sink
Staff great-food very nice room clean Great restaurant next to hotel-Sag brush Good dog facilities and walking area
Stayed in February 2025
Reviewed: 4 January 2025
Axiom
United StatesLeftover paper towels and toilet paper from previous guest, I literally ran out of paper towels for an overnight stay. No fitted sheet on the bed and the flat sheet was too small to tuck underneath the mattress. Mattress was literally exposed.
I liked the set up of the room…a few things cld have been better… for example I had less than a half a roll of paper towels and toilet paper…I thought a fresh roll of both would be more sanitary instead of using leftovers from previous guest.
Stayed in January 2025
Reviewed: 11 July 2024
Bush
United StatesWe liked the location. Parking was tight
Door to the room was broke. Couch was very uncomfortable and had gum stuck on it
Stayed in July 2024
Reviewed: 18 May 2023
Gloria
United StatesI did not have internet service, despite a lot of time connected with their help desk.
The staff were very friendly, welcoming, and helpful.
Stayed in May 2023
Reviewed: 16 May 2023
P
United Statespillows were very uncomfortable
Stayed in May 2023
Reviewed: 20 March 2023
Donneisha
United StatesWhen u ask for towels and they just give you 2 towels and even when they know you have more than 2 people in the room and I was there for 3 nights
The stay was great the staff was very friendly the rooms were very spacious and I will be visiting again
Stayed in March 2023
Reviewed: 15 July 2025
Karen
United StatesThis hotel has roaches and is aware of it. Also the entry door is jammed and we have to pull hard to open it. A fire risk for sure!!
Stayed in July 2025
Reviewed: 23 June 2025
Mccullough-holloway
United StatesNo pool
Everything
Stayed in May 2025
Reviewed: 23 May 2025
Tyra
United StatesSmelled of mildew
Stayed in April 2025
Reviewed: 26 October 2024
Ashley
United StatesFloors in the room were really dirty, especially in the kitchen. The bottoms of our socks were all black. The mattress was way too firm and I woke up stiff and sore each morning. After 4 nights, my neck and back were both twinged. The halls in the hotel frequently smelled really strongly of marijuana and on numerous occasions, our room reeked of it too. The continental breakfast each morning was exactly the same with no variety. I expected a lot more of a Marriott property.
The staff were all very friendly and accommodating! There was plenty of parking available. Coffee was pretty good. The AC in the room worked really well.
Stayed in October 2024
Reviewed: 4 October 2024
Tricia
United StatesThey charged me twice
Stayed in September 2024
Reviewed: 11 April 2024
Walter
United Statesboth the bed and the pullout bed were hard and lumpy
the best part was the location
Stayed in April 2024
Reviewed: 13 March 2024
Amanda
United Statesroom wasn't big enough for 209.oo a night. and sofa bed was broke.
my sofa bed was broken, kids had to sleep with me and hubby in a queen bed, hubby was tired just arriving from overseas, so we did not feel like moving rooms after 11pm at bedtime, wasn't asked to do a credit or anything. not satisfied at all for the price...
Stayed in March 2024
Reviewed: 17 August 2023
Lester
United StatesBREAKFAST AND FOOD WAS GREAT
Stayed in August 2023
Reviewed: 8 May 2023
Lashonda
United Statesrooms and location
Stayed in May 2023
Reviewed: 1 May 2023
Sybrina
United Statesour toilet was over flowing , but maintenance came right up to handle the issues
the staff was friendly and helpful , the room was nice and clean and spacious !! comfy bed and having a full size refrigerator was indeed a plus !
Stayed in April 2023
Reviewed: 8 April 2023
Stephanie
United StatesI was satisfied
I love the staff and my room
Stayed in March 2023
Reviewed: 24 February 2023
Jennifer
United StatesAlthough we had a reservation through booking.com, which booking.com claimed was confirmed, the hotel said they had no reservation for us and all rooms were sold out. My 73 year old, diabetic mother was left stranded in the middle of the night with no where to go. Both booking.com and the hotel point the finger at each other and take no responsibility. I am furious with both. Buyer beware - don't book with either this hotel or booking.com. They DON'T CARE! I can't even get a manager to call me about this.
Although we had a reservation through booking.com, which booking.com claimed was confirmed, the hotel said they had no reservation for us and all rooms were sold out. My 73 year old, diabetic mother was left stranded in the middle of the night with no where to go. Both booking.com and the hotel point the finger at each other and take no responsibility. I am furious with both. Buyer beware - don't book with either this hotel or booking.com. They DON'T CARE! I can't even get a manager to call me about this.
Stayed in February 2023
Reviewed: 29 December 2022
Sandy
United StatesRoom was disgusting in the living area. Couch had numerous stains, food particles and other unknown substance. Should have separate toilet area from the shower area. No one could use while someone was in the shower. Dishes were not clean and freezer area was not taken care of. We tried to switch rooms but the other rooms were just as dirty if not worse.
Size of the room was good.
Stayed in December 2022
Reviewed: 20 November 2022
Cory
United StatesNo complaints
The breakfast was amazing
Stayed in November 2022
Reviewed: 13 November 2022
Jazmeria
United Stateseverything they had roaches and the staff was very rude
breakfast
Stayed in November 2022
Reviewed: 4 September 2022
Rozena
United StatesThe room smelled like mildew. The carpets were old and felt wet. Wore shoes the whole time! The vents were filthy and the air quality was terrible! Definitely not worth what I paid for the night!
The front desk was nice. that’s it.
Stayed in September 2022
Reviewed: 17 July 2025
Anonymous
United StatesThe room was musty.
Stayed in July 2025
Reviewed: 7 July 2025
Brianna
United StatesThere are no comments available for this review
Stayed in July 2025
Showing 1 – 25
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