Opiniones del Residence Inn by Marriott Houston I-10 West/Park Row 3 estrellas

Dear Guest, We sincerely regret the disappointing experience you and your wife encountered. What you’ve described is deeply concerning and not reflective of the standards we strive to uphold. Please accept our heartfelt apology for the conduct you faced at the front desk. We want every guest to be treated with respect and authentic, friendly service; therefore, we are sorry if this was not your experience. Your feedback has been taken seriously, and we will follow up with the appropriate parties to ensure this will not happen again. Equally troubling are the issues related to cleanliness and upkeep, which clearly fell short of expectations. Please know that our pest control provider does service our hotel on a routine basis. However, we will address this with them to ensure they are doing everything to prevent any future issues. On a positive note, we are grateful for your kind recognition of Sandra and Rea’s efforts. We would like to regain your trust and hope to serve you again whenever your travels bring you to the city. Sincerely, General Manager 

Dear Guest, We sincerely regret the disappointing experience you and your wife encountered. What you’ve described is deeply concerning and not reflective of the standards we strive to uphold. Please accept our heartfelt apology for the cond… Mostrar más

Dear Barron, We're thrilled to hear about your positive experience, especially with the breakfast team. We'll be sure to pass along your appreciation to the person in charge, particularly for their exceptional service on Christmas morning. We look forward to welcoming you back at Residence Inn Houston I-10 West/Park Row and providing another wonderful stay. Sincerely, General Manager

Dear Barron, We're thrilled to hear about your positive experience, especially with the breakfast team. We'll be sure to pass along your appreciation to the person in charge, particularly for their exceptional service on Christmas m… Mostrar más

Dear Barron, We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. Thank you for choosing Residence Inn Houston I-10 West/Park Row and for your fantastic review. We appreciate all of your feedback and look forward to your next visit. All the best. Sincerely, General Manager

Dear Barron, We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. Thank you for choosing Residence Inn Houston I-10 West/Park Row and for your fantastic review. We… Mostrar más

Dear Javier, Thank you for the terrific review and for sharing it with others. It is great to hear how impressed you were with our superb location, tasty breakfast and attentive services here at Residence Inn Houston I-10 West/Park Row. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We hope to have the pleasure of hosting you again on your next visit to our area. Sincerely, General Manager

Dear Javier, Thank you for the terrific review and for sharing it with others. It is great to hear how impressed you were with our superb location, tasty breakfast and attentive services here at Residence Inn Houston I-10 West/Park Row.… Mostrar más

Dear Barron, It was a pleasure to read your fantastic review of the Residence Inn Houston I-10 West/Park Row. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for choosing us, and we hope to be your hotel of choice every time you visit Houston. Sincerely, General Manager

Dear Barron, It was a pleasure to read your fantastic review of the Residence Inn Houston I-10 West/Park Row. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Tha… Mostrar más

Dear Barron, We are delighted you chose Residence Inn Houston I-10 West/Park Row for your visit, and we are pleased to know our associates made your stay memorable. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in the area. Sincerely, General Manager

Dear Barron, We are delighted you chose Residence Inn Houston I-10 West/Park Row for your visit, and we are pleased to know our associates made your stay memorable. We appreciate the acknowledgment of their dedication, and we look forwa… Mostrar más

Dear Mr. Andres, Thank you for sharing your feedback regarding your recent stay at Residence Inn Houston I-10 West/Park Row. We are delighted to hear that your experience was exceptional. We look forward to welcoming you back in the future. Sincerely, General Manager

Dear Mr. Andres, Thank you for sharing your feedback regarding your recent stay at Residence Inn Houston I-10 West/Park Row. We are delighted to hear that your experience was exceptional. We look forward to welcoming you back in the fut… Mostrar más

Dear Alvaro, Thank you for taking the time to review our hotel. We are happy to know you liked our spacious accommodations and enjoyed our seamless hospitality. However, we sincerely apologize for the air conditioning issue with your guestroom and that your sleep was disturbed. We understand your frustrations and appreciate your patience. We have addressed this with our engineering team so that they can fix this immediately. We are also sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you again, and we hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager

Dear Alvaro, Thank you for taking the time to review our hotel. We are happy to know you liked our spacious accommodations and enjoyed our seamless hospitality. However, we sincerely apologize for the air conditioning issue with your guestr… Mostrar más

Dear Carlosalberto, We are pleased you loved some aspects of our hotel and found us of good value. However, we are sorry for the difficulties you experienced with the electrical connection in your room and for the inconvenience this caused. We have taken these issues up with the appropriate individuals. Moreover, we regret the temporary inconvenience caused due to the elevator; we are grateful for your patience and feedback. We are genuinely sorry we did not provide you with the stay you anticipated. We hope we have the opportunity to provide you with the hospitality you deserve on your next visit to Houston. Sincerely, General Manager

Dear Carlosalberto, We are pleased you loved some aspects of our hotel and found us of good value. However, we are sorry for the difficulties you experienced with the electrical connection in your room and for the inconvenience this caused.… Mostrar más

Dear Felipe, Thank you for taking the time to leave us your review. We are glad to read your comments about our complimentary breakfast and how much you enjoyed the attentive service provided by our associates. That said, we regret the inconvenience you experienced during your time here. Your patience is truly appreciated by all of us. We hope this will not deter you from selecting us again. Sincerely, General Manager

Dear Felipe, Thank you for taking the time to leave us your review. We are glad to read your comments about our complimentary breakfast and how much you enjoyed the attentive service provided by our associates. That said, we regret the inco… Mostrar más

Dear sanchezbures, Thank you for staying with us and for sharing your comments. We never want to disappoint any of our guests, so we sincerely apologize for not meeting your expectations regarding housekeeping service. We appreciate you bringing this to our attention and will follow up with our team to address this concern. We understand how frustrating and stressful this must have been for you, and we hope you will give us another chance to provide you with the hospitality for which we are known on your next visit to this area. Sincerely, General Manager

Dear sanchezbures, Thank you for staying with us and for sharing your comments. We never want to disappoint any of our guests, so we sincerely apologize for not meeting your expectations regarding housekeeping service. We appreciate you bri… Mostrar más