Reviews of Residence Inn by Marriott Chicago Downtown/Loop 3 stars
11 South LaSalle Street, Chicago Loop, Chicago, IL 60603, United States
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Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation, staff, breakfast, lounge area for co-working!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean comfortable room.
Breakfast just ok, but had large selection.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood location, comfy beds, and friendly bar staff and good food. Speedy lifts (we stayed other places with frustrating wait for lifts).
Nothing really,
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation
Uncomfortable bed
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewCentral
A little off the beaten path
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewRoom was clean and very roomy
I liked everything
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewClean, spacious room. The gentleman at the door was helpful. Fantastic breakfast. Great location.
Ladies at the check in desk were not friendly
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewIt was a great location, clean, and the staff was amazing.
Everything was exceptional.
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewbreakfast was good, room was large, location good for access to museums and close to public transportation, uber pickup and drop off was on opposite side, but they usually swing around, overall good stay
water pressure could be a bit better in shower
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe Staff was very friendly and rooms very clean.
Did not know that we would have to pay for parking.
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewI had the best experience here and for sure will visit again
There was nothing I didn't like
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGreat breakfast, location is excellent- close to attractions/shops/ transportation
Sofa bed was very uncomfortable for my son to sleep on. Mattress needs to be replaced as springs poke when lying down
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe hotel staff stole 700$ from my hotel room and refused to investigate it nor do anything about it.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBreakfast was fabulous, good location, very nice staff.
One day breakfast items were running out by 8:45 and not restocked--don't wait until the last minute! Housekeeping staff were nice but arrived at odd/inconvenient times (after 6pm one day, before 9am another).
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation amazing Kitchen wonderful Quick food delivery to location
Check in staff not so great attitude Not very friendly
Reviewed: 4 July 2025 · Stayed in June 2025
Verified review