2340 Center Street, Chattanooga, TN 37421, United States
#47 of 91 hotels in Chattanooga
Guests' ChoiceBased on 168 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
8.9
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 31 July 2025
Jennifer
United StatesThe first room we were given was not clean. Bed was unmade. And dirty dishes all over. A bit jarring when you arrive at midnight from a long road trip with a toddler in your arms. But the staff is friendly and switched us asap.
Clean and tidy. Great breakfast. Comfortable room.
Stayed in July 2025
Reviewed: 21 May 2025
Scottie
United StatesThe breakfast area to cramp. Need to move some tables. Recommend remodeling breakfast area.
Clean in and out
Stayed in May 2025
Reviewed: 19 May 2025
Nichole
United StatesElevators did not work most of the time
Indoor pool and location
Stayed in May 2025
Reviewed: 18 April 2025
Lauren
United StatesThe pool was a bit cold. A child got a splinter from the hot tub while we were there and I'm not sure if it was cleaned after that. Also, the sink was dusty underneath and the dishes in the cabinets were dirty. We had to wash them all first thing.
The breakfast options were great. The room always smelled good every time we came back. The room was very spacious.
Stayed in April 2025
Reviewed: 31 March 2025
Jason
United StatesI loved everything about this hotel.
Stayed in March 2025
Reviewed: 28 March 2025
Shayla
United StatesPool was not heated
Everything was clean and neat
Stayed in March 2025
Reviewed: 21 March 2025
Williams
United StatesThe indoor pool was so cold!!! We booked this hotel since it had an indoor pool but if it was heated you definitely couldn’t tell. The only other complaint would be the trash cans in the room, I’m not sure if it was due to its size or it being hidden in a cabinet but it felt like we had over flowing trash.
The breakfast was wonderful. It is really hard to find good breakfast at a hotel but the sausage biscuits were great. The hotel rooms also had dish soap, wash cloths, and sponges. This came in handy when needing to clean my toddlers sippy cups. The 24 hour market was a bonus for us when we would forget to stop to grab a soda on the way back in the evening.
Stayed in March 2025
Reviewed: 3 March 2025
Gino
United StatesThere was a party on my floor I didn’t hear it really but someone smoked cigarettes in their bathroom with their fan on so the smell and smoke ended up in my bathroom making my entire bedroom smell like a cigarette. No bueno
The room was spacious and really comfortable
Stayed in February 2025
Reviewed: 3 March 2025
Carol
United StatesThe bed was very uncomfortable. We woke up to sore backs both nights
Stayed in March 2025
Reviewed: 24 February 2025
Kelsey
United StatesThe staff member that checked us in was amazing, but the morning shift employees, and the overnight employees were extremely hateful, rude, and couldn’t care less about their jobs, or helping people, as they acted like coming to the desk was an inconvenience!
We got the room for a decent price, and the breakfast was decent, also. The property was conveniently located to everything we did whilst there, so that was a plus!
Stayed in February 2025
Reviewed: 30 January 2025
Dixon
United StatesRooms were very clean, brd and couch were comfy.
Very clean, staff was great.
Stayed in January 2025
Reviewed: 3 January 2025
Zimmerman
United StatesSmoky room, but got it taken care of
Pool and hot tub were great, stylish interiors
Stayed in December 2024
Reviewed: 30 December 2024
Myers
United StatesProperty is ready for refurbishment. Lobby furniture is sad around the fireplace. Room layout is awkward. We have found this in multiple Residence Inns. The huge work desk overpowers the room. Microwave use was physically awkward because of its location in the room. Carpet needed cleaning.
Location, pool, convenience of kitchen in room, staff was friendly and helpful.
Stayed in December 2024
Reviewed: 21 October 2024
Keondra
United StatesThe pool was disgusting. the room had a kitchen rag molded in the sink. The entire room and ceiling needs deep cleaning. Really dusty. The fire pit didn’t work.
Convenient location friendly staff: Valencia was amazing, the kitchen manager was amazing, and the bigger black man that fixed the fire pit was nice. Sorry I couldn’t remember their names.
Stayed in October 2024
Reviewed: 20 October 2024
Stephanie
United StatesThe lobby was a little musty. The area was just ok but very convenient to the freeway.
The staff was very kind and helpful. We had a nice 2 bedroom that worked well for us.
Stayed in October 2024
Reviewed: 14 October 2024
Ashley
United StatesThe pillows were super flat and uncomfortable, and although the pool was indoor the water was freezing. I guess I misunderstood the "heated" pool.
Loved the room and location!
Stayed in October 2024
Reviewed: 14 October 2024
Ashland
United StatesI did not like the complimentary breakfast. They ran out of things often and they did not have a big selection. Many times I had to wait for them to refill things or they did not refill them at all. I also did not like the beds. They were run down and old. Uncomfortable to sleep in. Lastly, the pool was not heated. Very cold.
I loved the location. We were near everything. I also liked that the hotel was quite.
Stayed in October 2024
Reviewed: 3 September 2024
Jennifer
United StatesPool water was cold
Good breakfast
Stayed in September 2024
Reviewed: 1 July 2024
Caroline
United StatesThe facility was nice but the room had a musty smell, the door was really hard to push open, and the shower barely transitioned to the shower head.
The pool, breakfast area, the lay out of the room and space made this perfect
Stayed in June 2024
Reviewed: 1 July 2024
Kendra
United StatesTub ,shower and bed(top blanket) had hair but you can tell the things were clean And I had to go get covers n pillow for let out couch!! But other then that it was great
Everything beside a couple of things
Stayed in June 2024
Reviewed: 25 June 2024
Fred
United StatesThe staff was very kind and the room and facilities were great
Stayed in June 2024
Reviewed: 26 April 2024
Holli
United StatesBreakfast was over 30 minutes late a couple days.. the bed could have been more plush.
The room was clean. The appliances and dishes and cookware were clean. Room was spacious.
Stayed in March 2024
Reviewed: 8 April 2024
Karin
United StatesUnderstaffed, bedding not provided for the sofabed. When requested, they were out of pillows and no blankets. Kitchen wasn’t very equipped
2 bedroom unit fit our need.
Stayed in April 2024
Reviewed: 12 March 2024
Emily
United StatesI wish there was a suite with two non-sleeper sofa beds.
The pool and hot tub were nice. The indoor pool was a good size.
Stayed in February 2024
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