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Reviews of Residence Inn Chattanooga Near Hamilton Place 3 stars

2340 Center Street, Chattanooga, TN 37421, United States

#47 of 91 hotels in Chattanooga

Guests' Choice

Review score

Based on 168 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The first room we were given was not clean. Bed was unmade. And dirty dishes all over. A bit jarring when you arrive at midnight from a long road trip with a toddler in your arms. But the staff is friendly and switched us asap.

    Clean and tidy. Great breakfast. Comfortable room.

    Stayed in July 2025

  • Reviewed: 21 May 2025

    7.0
    Great location but it’s time for an upgrade!
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast area to cramp. Need to move some tables. Recommend remodeling breakfast area.

    Clean in and out

    Stayed in May 2025

  • Reviewed: 19 May 2025

    7.0
    Overall it was a good stay for the money
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Elevators did not work most of the time

    Indoor pool and location

    Stayed in May 2025

  • Reviewed: 18 April 2025

    8.0
    Overall it was a nice stay but just a few cleanliness concerns.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The pool was a bit cold. A child got a splinter from the hot tub while we were there and I'm not sure if it was cleaned after that. Also, the sink was dusty underneath and the dishes in the cabinets were dirty. We had to wash them all first thing.

    The breakfast options were great. The room always smelled good every time we came back. The room was very spacious.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    9.0
    Great value for a nice, clean and comfortable hotel.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I loved everything about this hotel.

    Stayed in March 2025

  • Reviewed: 28 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pool was not heated

    Everything was clean and neat

    Stayed in March 2025

  • Reviewed: 21 March 2025

    8.0
    Over all the hotel is really nice and clean!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The indoor pool was so cold!!! We booked this hotel since it had an indoor pool but if it was heated you definitely couldn’t tell. The only other complaint would be the trash cans in the room, I’m not sure if it was due to its size or it being hidden in a cabinet but it felt like we had over flowing trash.

    The breakfast was wonderful. It is really hard to find good breakfast at a hotel but the sausage biscuits were great. The hotel rooms also had dish soap, wash cloths, and sponges. This came in handy when needing to clean my toddlers sippy cups. The 24 hour market was a bonus for us when we would forget to stop to grab a soda on the way back in the evening.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Staff Member Sam was really friendly and helpful the hotel itself was affordable, cozy and clean except for the cigarett
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There was a party on my floor I didn’t hear it really but someone smoked cigarettes in their bathroom with their fan on so the smell and smoke ended up in my bathroom making my entire bedroom smell like a cigarette. No bueno

    The room was spacious and really comfortable

    Stayed in February 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Corner One Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The bed was very uncomfortable. We woke up to sore backs both nights

    Stayed in March 2025

  • Reviewed: 24 February 2025

    7.0
    If it weren’t for the price, and decent food, we probably wouldn’t stay again.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The staff member that checked us in was amazing, but the morning shift employees, and the overnight employees were extremely hateful, rude, and couldn’t care less about their jobs, or helping people, as they acted like coming to the desk was an inconvenience!

    We got the room for a decent price, and the breakfast was decent, also. The property was conveniently located to everything we did whilst there, so that was a plus!

    Stayed in February 2025

  • Reviewed: 30 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very clean, brd and couch were comfy.

    Very clean, staff was great.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    8.0
    Great stay for one might. Roomy areas and clean rooms. Hot tub and pool area was great. Sam was so helpful, we really ap
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Smoky room, but got it taken care of

    Pool and hot tub were great, stylish interiors

    Stayed in December 2024

  • Reviewed: 30 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Property is ready for refurbishment. Lobby furniture is sad around the fireplace. Room layout is awkward. We have found this in multiple Residence Inns. The huge work desk overpowers the room. Microwave use was physically awkward because of its location in the room. Carpet needed cleaning.

    Location, pool, convenience of kitchen in room, staff was friendly and helpful.

    Stayed in December 2024

  • Reviewed: 21 October 2024

    7.0
    If it was not for the friendly staff, I would have left.
    • Leisure trip
    • Couple
    • Corner One Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The pool was disgusting. the room had a kitchen rag molded in the sink. The entire room and ceiling needs deep cleaning. Really dusty. The fire pit didn’t work.

    Convenient location friendly staff: Valencia was amazing, the kitchen manager was amazing, and the bigger black man that fixed the fire pit was nice. Sorry I couldn’t remember their names.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    9.0
    Superb
    • Family with young children
    • Corner One Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The lobby was a little musty. The area was just ok but very convenient to the freeway.

    The staff was very kind and helpful. We had a nice 2 bedroom that worked well for us.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were super flat and uncomfortable, and although the pool was indoor the water was freezing. I guess I misunderstood the "heated" pool.

    Loved the room and location!

    Stayed in October 2024

  • Reviewed: 14 October 2024

    7.0
    Overall this hotel is located in a great location. Would recommend for convenience only.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    I did not like the complimentary breakfast. They ran out of things often and they did not have a big selection. Many times I had to wait for them to refill things or they did not refill them at all. I also did not like the beds. They were run down and old. Uncomfortable to sleep in. Lastly, the pool was not heated. Very cold.

    I loved the location. We were near everything. I also liked that the hotel was quite.

    Stayed in October 2024

  • Reviewed: 3 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Pool water was cold

    Good breakfast

    Stayed in September 2024

  • Reviewed: 1 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The facility was nice but the room had a musty smell, the door was really hard to push open, and the shower barely transitioned to the shower head.

    The pool, breakfast area, the lay out of the room and space made this perfect

    Stayed in June 2024

  • Reviewed: 1 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Tub ,shower and bed(top blanket) had hair but you can tell the things were clean And I had to go get covers n pillow for let out couch!! But other then that it was great

    Everything beside a couple of things

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Great stay will be back
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff was very kind and the room and facilities were great

    Stayed in June 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast was over 30 minutes late a couple days.. the bed could have been more plush.

    The room was clean. The appliances and dishes and cookware were clean. Room was spacious.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Understaffed, bedding not provided for the sofabed. When requested, they were out of pillows and no blankets. Kitchen wasn’t very equipped

    2 bedroom unit fit our need.

    Stayed in April 2024

  • Reviewed: 12 March 2024

    9.0
    Great for families.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I wish there was a suite with two non-sleeper sofa beds.

    The pool and hot tub were nice. The indoor pool was a good size.

    Stayed in February 2024

Showing 1 – 25

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