Coffee shop was closed.

Great place to stay top to bottom. Great location, excellent gym and pool area.

Stayed in September 2025

I don't think you should have to pay to use the steam room and sauna. The water pressure is shockingly bad in a brand new facility. The coffee shop could use more staff and a few more options for snacks etc. As it is it is rather sad.

This is a brand new hotel steps away from the Ala Moana shopping center (Waikiki is a 10-15 minute uber away). I was super happy with my room - I think that the Premium Kings are much, much nicer than the normal Kings, because of the wraparound windows and view. The bed was wonderful and fluffy and I loved it. Having laundry and a kitchenette was also fab. The pool area is pleasant. The gym is wonderful too! Modern elevators mean that you don't spend hours waiting for the elevator as is often the case in Waikiki hotels. The 48 dollar a day credit towards food and beverage is really generous and makes breakfast basically free as well as pool drinks etc.

Stayed in June 2025

The first miserable cleaner we encountered ,that was 29th May. I regretted giving her tip.

No time for breakfast but coffee in La Mill is sufficient

Stayed in May 2025

Great amenities. Wonderful pool area and great restaurant.

Stayed in April 2025

Ice machine was broken on my floor. Inconvenient to have to go to another floor.

Onsite restaurant and coffee shop was convenient. Walking distance to the Alomoana shopping mall & food court.

Stayed in February 2025

Instructions for appliances.

Perfect for our short stay in Honolulu. Large apartment, very clean, fabulous comfortable bed with good linens. Great swimming pool, with a lap pool. Met our needs perfectly.

Stayed in April 2025

The water pressure for shower was terrible. Also, some sraff were not helpful at all.

The room was spacious and very comfortable. Cleaning service was excellent.

Stayed in February 2025

unable to access pool and sauna in early morning, kitchen utensils were sparse,

clean and modern facilities, ample space with full kitchen and washer and dryer in our room. convenient location to restaurants and ala moana

Stayed in January 2025

Beautiful hotel in a fantastic location - easy walk to restaurants, supermarkets and the waterfront. Was absolutely gorgeous and thoroughly enjoyed my time there.

Stayed in December 2024

The housekeeping service was inconsistent day to day. I don't the floors were swept and mopped daily. This was important to me as I had a 1 year old walking and crawling around everywhere.

I loved how new the property was. It is in a walkable area for food and shopping. Just be careful to avoid the bus stop where some homeless people are. The front desk staff were friendly.

Stayed in December 2024

Beautiful, clean, well appointed, big windows, lots of natural light. Convenient location.

Stayed in December 2024

Housekeeping was a bit hit-or-miss, with one of our rooms well taken care of but we experienced very inconsistent service in our other room - service skipped entirely even though we requested it multiple times, sheets/laundry left in the room after cleaning and we even had grocery delivered that we never ordered. The spa, which is where beach towels are handed out, was very disorganized.

New building with a good pool and deck, Japanese-style baths and good-sized rooms with good views. Location is convenient - away from the crowds of Waikiki but still close enough that it is accessible. Good access to the rest of Honolulu including restaurants of Chinatown and easy access to H1. Mare, both the restaurant and the bar, are very good. The front desk teams, concierge and valet teams were all very attentive and helpful.

Stayed in December 2024

Location - lots of homeless people around the area.

Clean and comfortable Spa and Sauna Close to the mall Voucher

Stayed in December 2024

Nothing

Brilliant location and Room was fantastic

Stayed in October 2024

A toaster in kitchen would have been good for breakfasts and no toiletries like toothpaste, shaving cream etc which most 5 star hotels provide

Swimming pools

Stayed in November 2024

I didn’t like that parking was 55$ a day, you couldn’t use your 40$ credit towards parking. I didn’t like if you parked in the garage public parking , you had to use the stairs to get to the 1st /2nd to get to the hotel or pick up your car.

I like that you had a 40$ a day credits to use within the hotel. (Food /Drinks) I liked that there were shopping & eateries within walking distance ( Ross, Walmart, Target & and Mall)

Stayed in October 2024

When I arrived to my expensive room , there was a few items of the previous guest. ( lingerie and make up bag) It was a little disappointing because I paid a lot of money for our honeymoon hotel.

Food was really good. Room was spacey. Staff were really nice and friendly.

Stayed in August 2024

Loved the mountain view, loved the size of the room, kitchen and all new feel. Loved the restaurant Mara. Staff were very very friendly and helpful. Would definitely visit this hotel again.

Stayed in August 2024

Nothing everything was perfect

Cleanliness, environment, location, friendly staff

Stayed in July 2024

Very clean and comfortable

Stayed in July 2024

The only thing about this stay I wish was different was being closer to waikiki but the location was still in a decent area.

The facility was super clean, very nice view, amenities were amazing as well as the staff.

Stayed in July 2024

The gym!!!!!!

Stayed in July 2024

The valet is to expensive

Very nice hotel, spa and pool was excellent

Stayed in June 2024

Alternative parking options would have been nice (self park) because having to pay 55$ a day plus tips every day was a little rich for a not always super fast valet service.

Not Waikiki proper and a bit off the beaten path, but close enough and easy access to the H1 to get to where we were going (Pearl Harbor-Hickam and surrounds.)

Stayed in May 2024