Expensive to eat there even tho it was convenient added 18% gratuity at the pool bar which was expensive

Pool area and able to text if I needed something or questions about the hotel in general

Stayed in August 2025

The restaurants on site was really good. The beds are very comfortable

Stayed in July 2025

40$ a night to park at the hotel is a absolute joke

Breakfast great

Stayed in August 2025

The cost of valet parking is too high daily, and the wifi is not free

Multiple options of restaurant

Stayed in July 2025

Hotels always seem to have the same not supportive pillows. Really my fault for not bringing my own.

The inside atrium was amazing. Adding one more facility would be good. Looks like there is a lot of empty space that could be utilized.

Stayed in July 2025

Food No free WIFI

Hotel is huge Room ,location and the staff were wonderful

Stayed in June 2025

The prices of the items in the stop and shop were very high and quite unreasonable.

I loved the rooms. Our room was massive, clean and very comfortable.

Stayed in July 2025

She's starting to show her age. The bathtub had chips in the paint. More significant than I would consider normal.

Location in front of SeaWorld is amazing. The Valet staff is top notch. Beautiful atrium. Decent amount of food choices. Starbucks on site,

Stayed in June 2025

The staff was amazing.

Stayed in May 2025

Poor towels quality in the bathroom and at the pool. Also shampoo conditioner and body wash were awful so bring your own.

Restaurants were wonderful. The location for SeaWorld was amazing.

Stayed in May 2025

Outdoor restaurant closed because of a 10 minute shower so we had to go to the indoor bar for service and had to come back for the food to bring to the pool

The glass elevators were a hit for the kids. The water slides and pool were both very nice. The hotel was super clean and comfy and it’s pretty much in SeaWorld parking lot

Stayed in May 2025

My balcony view of seaworld wasn't the best. When I booked it I got a message that they could give me a good view of seaworld and when I got there they said it was an upcharge.

The room was amazing. The balcony view would have been better if I had a higher floor, as I could only see trees instead of seaworld. But the room was awesome. It was still nice to sit on the balcony.

Stayed in April 2025

Beds were uncomfortable

Nice and clean, sea world was walking distance.

Stayed in April 2025

Love the food from the restaurant!!

Stayed in April 2025

The hotel was clean and comfortable. The staff was welcoming.

Stayed in March 2025

we asked for a crib. We checked in at 4pm and no crib yet. we went to dinner... came back around 7pm... still no crib... I called but no one answered. So I went downstairs and asked for a crib... took almost another hour to get it.

the room was nice and tidy.

Stayed in March 2025

Outdated carpet in the room .

Location , heated pool, plenty of food choices

Stayed in February 2025

I didn't like the smell on the bathroom. Also I think is to old. I didn't like to have to pay extra for the parking space.

The breakfast was great.

Stayed in December 2024

The entry / atrium was super cold. It seemed there was almost no climate control in that area. This would include the restaurants and Bar in the same area.

IF you are going to Sea World, it's PERFECT. However, if you are there for a conference, it's pretty isolated from restaurants. It's a 10-15 ride share away.

Stayed in January 2025

Housekeeping services were sub- standard. They did not vacuum rooms and ‘forgot’ to clean the room one of the days. Glad to have had a rental car because I did not see a single shuttle for the theme parks which was surprising. Food at all the restaurants was basically the same limited menu.

Very family friendly, large comfortable rooms and conveniently located.

Stayed in December 2024

The bathroom needed a little updating!

The property is gorgeous and so well maintained! We loved the pool area and our room was very spacious! We felt very happy and comfortable here!

Stayed in November 2024

Hotel was kind of empty. You need to do make it more attractive to people to come to stay. Offering better prices for Disney tickets sea world etc. online tickets are much cheaper to buy. Have a person to play the piano etc in the evening

Stayed in November 2024

A few things I didn’t like about the property was the cost for parking. It was 38/night on top of all the other fees. The bath tub seemed to drain a little slower than it should. It wasn’t a huge deal worth troubling the staff about but definitely didn’t expect that with this type of property. It might be time to replace the carpet and tub as well and I’m not sure if it was normal but the water in the bathroom had an odd smell to it.

Definitely liked the close proximity to all the attractions. Loved how house keeping stopped by everyday to freshen up the room. Room service was pricey but it was more about convenience. There wasn’t a microwave in the room but there were some available for use in the lobby and they were clean. Front desk was patient and helpful at check in/out. Pool was heated and the bar was nice. A portion of the kid’s zone was under maintenance but the splash pad and slide were still fun for the little ones. We enjoyed the small game room as well. The resort offered a free drink voucher at any of the restaurants on site and that was nice too. There were so many little areas throughout the resort to sit/relax at and I really enjoyed that.

Stayed in November 2024

The bedrooms need a bit of TLC. The blackout curtains were shredded so I think some new ones are needed. The mattress in my room needed to be replaced.

Lovely pool with plenty of sun beds and towels. Very friendly and helpful staff everywhere. Excellent gift shop - lovely staff. Nice food in the cafe - delicious tuna sandwiches. Bright and airy ambience in the foyer and general ground floor.

Stayed in November 2024