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Reviews of Red Roof Inn Williamsburg 2 stars

824 Capitol Landing Road, Williamsburg, VA 23185, United States

#53 of 70 hotels in Williamsburg

Guests' Choice

Review score

Based on 313 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    7.7

  • Facilities

    6.2

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 5 September 2025

    5.0
    The room just needed to be deep cleaned. I rested well, and the price was good. Thank you for my sta
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    The bedspreads could have been cleaner; they had stains on them. the room could have used a deep clean, because there were stains on the walls, the surfaces were dusty, also. The phone wasn't connected so I had to call the general number and be switched to the property's front desk to ask for toilet paper. We didn't have any bath towels. I had to go down to front desk and ask for them. The bathroom door had some water damage near the floor; it really needed to be replaced.

    The sheets were clean and crisp. The location of the property was great. The front office staff were professional and friendly.

    Stayed in September 2025

  • Reviewed: 13 August 2025

    5.0
    Red Roof over night stay
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room itself needs cleaning and fixes, the water controls in room were all broke but still kinda worked. The door to the bathroom was noticeably used to lock pets in the bathroom while people were gone from the scratches and the phone wouldnt stop making random noises so I unhooked it

    Location and access was amazing

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    It's not just the roof that's bright and clean.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Two minor issues in the room that need attention to finish the work: part of the supplemental door lock was broken away, so that didn't function. The back side of the bathroom door it's showing some age and hasn't been painted to match the bathroom. Not that I planned on swimming here, but the pool is closed.

    It appears that the rooms have been updated: much like the site photos. Although an older style motel, the rooms were clean and comfortable. Microwave, refrigerator, hair dryer were present and functioning. Parking was included, convenient, well lit, and within site of the room. Two rooms have been converted into a dining area where a light breakfast is provided. Cereal, muffins, milk, juices, yogurt, fresh fruit, and similar items were available. The staff were polite and friendly.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    6.0
    Okay Stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Average - dirty floors

    Affordable

    Stayed in June 2025

  • Reviewed: 16 July 2025

    7.0
    ?
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    bath room could have been cleaner

    Stayed in July 2025

  • Reviewed: 1 June 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't have a coffee maker in my room

    How close it is to work

    Stayed in May 2025

  • Reviewed: 29 May 2025

    5.0
    We read the reviews beforehand but the price was right on short notice. It’s not as bad as some claim but temper your ex
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room we had had a piece of drywall under the sink leaning against a huge hole in the wall. Refrigerator was dented in like someone previously was very mad at it. Bible had what looked like blood stains in it.

    Front desk attendant was great.

    Stayed in May 2025

  • Reviewed: 17 March 2025

    7.0
    Not bad, I'll happily stay there again.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The place is worn.

    It's an older motel, definitely on the worn side, but kept clean and reasonably comfortable. For the price asked, I felt it was fair.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    7.0
    Playing KingsMill and needed an Inexpensive stay.
    • Leisure trip
    • Solo traveller
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was open when I arrived. Did not give the impression of a secure ocation.

    Price

    Stayed in March 2025

  • Reviewed: 10 March 2025

    6.0
    .
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with 2 Double Beds - Disability Access - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We enjoy staying here. Our pups are always welcome. However, I was a little disappointed this time. Our refrigerator was not clean upon entering our room. Other than that it was a great bday trip!

    Thr hotel staff are pleasant, very helpful and are always available if you need something or a problem arises. I was struggling with one of our dog pens, trying to load it. The gentleman who was running the front office saw me and came to help. 🙂🐶🦮

    Stayed in March 2025

  • Reviewed: 17 February 2025

    6.0
    Ok place for one night.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Blow dryer did not work, a lot of outlets and usb outlets did not work, hot water was warm and room smelled of pot and cigarettes.

    Location close to where we were going and price good.

    Stayed in February 2025

  • Reviewed: 16 February 2025

    7.0
    Worked for what I needed it for
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No ice machine, bathroom door in 127 didn’t close and the other guest smoking weed.

    Location and staff!

    Stayed in February 2025

  • Reviewed: 24 January 2025

    5.0
    Passable
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom wall and mold in the tub was kind of Staind

    The price

    Stayed in January 2025

  • Reviewed: 13 December 2024

    5.0
    It was better than one of the other Hotels I have stayed at. Needs better Housekeeping
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Mold in bathroom Bathroom door handle was missing found it in towel bin Tub was dirty & slow draining. Chairs had been chewed up by people's dogs.

    Nate at front desk. He was very helpful nice & even fixed Television. Water was hot.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Building is probably 40+ years old and I would recommend an exterior renovation ...Do half the building one year and the other half the next year...

    Staff...Room...Price

    Stayed in December 2024

  • Reviewed: 4 November 2024

    5.0
    Was decent for the price if you just need somewhere to sleep.
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was old..with mold on the ceiling and in the grout. Decided to skip the shower because of it. Luckily only stayed overnight.

    Location was great. Pretty decent overall. Nice well lit parking.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    5.0
    You get what you pay for. We came to Howl-O-Scream, and didn’t want to drive back home. It was cheap, and it was definit
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms were disgusting. There was mold on the ceiling. The ceiling and the wall were separating. When my family first arrived, i checked everything. There was hair on the faucet, and water marks on the tables and desks. I bring my own cleaning supplies, as I think everyone should.

    The bed was comfortable, however, there was quite a few stains on the sheets! We had two rooms and there was stains on 2 out of the 4 beds. We brought our own blankets and pillows, as I suggest all should do when staying away from home. Seeing the stains just gave me an ick vibe for the remainder of the night.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    6.0
    Mediocre
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was musty smelling like mold or water damage, the sheets were stained in one bed and damp on the other. I will not stay there again.

    Mediocre, only cereal and carbs. No eggs or yogurt and granola like other continental breakfast hotels we’ve been to

    Stayed in September 2024

  • Reviewed: 28 September 2024

    5.0
    It was OK for a one night stay
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night

    We were trying to get information and the staff couldn't give us any answers because he didn't understand English. At least the day we were checking out the man at the desk was nice. If we would have had him the day we were trying to get information our visit would have been better.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Person behind counter at checkin very friendly. Continental breakfast was what was expected, nothing special or bad.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could use updating and repairing bathroom toilet paper holder nonexistent, shower mat needs replacing, clothes rack needs replacing or repairing, hung crooked couldn’t place small things on it.

    Location . Liked no carpet flooring, more sanitary than carpet. Updated bathroom sink area, comfortable beds.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hair on blankets mattresses and towels

    Polite staff and good size room

    Stayed in September 2024

  • Reviewed: 26 August 2024

    5.0
    If all you care about is how much you are spending, this is a great hotel for you.
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 2 nights

    Everything seems to be broken. No working ice machine, vending machine etc. What I noticed about most of the hotels in that area seem to be long term housing for a lot of people who can't afford rent. The room was fairly clean but the door was hard to tell if it was closed and secure. You can tell people are staying there long term and it makes it a little more sketchy.

    It was cheap. It had a bed and bathroom.

    Stayed in July 2024

  • Reviewed: 24 August 2024

    7.0
    A good stay
    • Leisure trip
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bed was sunk down in the middle which made it an uncomfortable sleeping experience. The sink, tub, and shower curtain could have been cleaner.

    I liked the price, location, and the free pet stay. The room was also a good size and had a good layout.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathtub was dirty, showerhead and tub leaked bad. The juice machine was out of order at breakfast.

    Location, included breakfast, clean room and property

    Stayed in August 2024

Showing 1 – 25

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