16001 Shady Grove Road, Rockville, MD 20850, United States
#12 of 14 hotels in Rockville
Guests' ChoiceBased on 226 hotel reviews
6.4Cleanliness
7.0
Comfort
7.1
Location
7.9
Facilities
6.7
Staff
7.5
Value for money
6.6
Free WiFi
8.1
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End of dialog contentReviewed: 17 August 2025
Nishiki
United StatesBed has no bounce to it so it was uncomfortable!
Check in was fast n easy!
Stayed in August 2025
Reviewed: 6 July 2025
Shahriar
Brunei DarussalamThe stairs and balcony floor need repairs
Good cleaning service
Stayed in July 2025
Reviewed: 3 July 2025
Jinu
United StatesThe rooms were not that clean as expected
The location amd staff
Stayed in May 2025
Reviewed: 9 June 2025
Myung
United StatesThe bath towel was so dirty
Stayed in May 2025
Reviewed: 25 November 2024
Eric
United StatesAC/heat unit incredibly loud. Stains on comforters and bathtub. Electrical outlet wouldn’t keep charger plugged in, too loose. Someone had switched one battery backwards in the TV remote.
Location, bed was comfortable, desk staff pleasant and helpful, heat worked.
Stayed in November 2024
Reviewed: 23 November 2024
Ran
IsraelInsulation between the rooms is not to be found you can actually hear your neighbors The facility is old and not well maintained . the heater was nether cooking you or off . It's not worth the money ...for 4$ more a night you can stay in ramada hotel
The room was clean and the staff was nice but they didn't helped with out of the box questions
Stayed in November 2024
Reviewed: 7 October 2024
Lixmen
United StatesThe place needs an update
Location
Stayed in October 2024
Reviewed: 27 September 2024
Solomon
United StatesThe front desk was efficient but not overly friendly. The hotel is little far from the center of Washington DC. Room did not have a refrigerator. It is not in walking distance from Shady Grove Metro Station.
I was able to get to the hotel safe and sound from Shady Grove station using the bus . The room was larger and in better condition than I expected. I managed to sleep well the first night. It was clean.
Stayed in September 2024
Reviewed: 25 July 2024
Karen
United StatesComputer was down when I arrived and it took some pressure on my part for the desk clerk to figure out how to get me into a room asap, not hours from when I arrived. Also I wanted a room on the first floor which wasn't available for the rate I paid -- I had to again pressure the desk clerk to come up with a quote for how much additional I would have to pay to get a first floor room.
Upgraded room worked well for me. Spacious and comfortable.
Stayed in June 2024
Reviewed: 8 July 2024
Albert
United Statesthere were no towels in one room and one towel in the other room(six people total), no microwave or refrigerator, and in one room the phone to the front desk did not work.
the room was clean. the air conditioning was, great, the beds were very comfortable. the staff was very friendly and helpful. the price was very affordable.
Stayed in July 2024
Reviewed: 23 June 2024
Derek
United StatesNoticed a couple trying their card on my room door when my daughter was in there. Front desk wrote my room number on their sleeve but card was for wrong room. Front desk fixed this but invalidated my card at the same time. Very inconvenient to have to go get new ones. Also, the security chain was nearly ripped out of the frame.
Stayed in May 2024
Reviewed: 11 June 2024
Isatou
United StatesBugs, Bugs, Bugs! Facility needs insecticides! It makes my stay less comfortable and looked forward to checking out! Sorry.
Convenient location.
Stayed in June 2024
Reviewed: 10 June 2024
Delores
United StatesThe steps were shabby, the corridor was shabby. There was not enough wash cloth. Had to go to the office for wash cloth. Our stay was two days. The room was not cleaned, neither was the bed made nor linen changed. In my opinion, this should not be called a hotel.
It was near to the road.
Stayed in May 2024
Reviewed: 7 June 2024
Juan
United StatesKids playing around the building, also they start knocking my door every moment, also, when I arrived to the hotel. One the teenager pee on front or us.
The location is close 1-495 and store nearby
Stayed in June 2024
Reviewed: 27 May 2024
Ted
United StatesSomeone's dirty socks hanging inside the lamp shade and the loose toilet that was not secured to the floor
Fair
Stayed in May 2024
Reviewed: 26 May 2024
Mian
Pakistan100 dollar per night is too much for such hotel. I used to stay in other cities with similar hotels but with much better rates 🤷🏻♂️
Location of this hotel is very ideal. Very close to dunk n donut, Burger King, home depo, CVS, seven eleven, etc.
Stayed in May 2024
Reviewed: 6 May 2024
Lashon
United StatesSmell and bedding old maybe not clean well
Stayed in May 2024
Reviewed: 15 April 2024
Najla
United StatesOne room has no toilet paper and the other room had no soap and not enough shampoo.
Good location
Stayed in April 2024
Reviewed: 11 April 2024
Huckaby
ZambiaThe coffee was terrible
Stayed in April 2024
Reviewed: 26 January 2024
Jimmy
United StatesIt was only one employee at the counter to check-in. There a was a line and the check-in process was very slow. I waited more than 10 minutes to check-in and it took me around 10 minutes to verify my booking, sign the documents, complete the payment, and finally receive my key. The check-in should be improved!
The hotel has a great location and many parking spaces. The room was clean and comfortable. It had an iron and a microwave oven. That was a plus!
Stayed in January 2024
Reviewed: 8 January 2024
Keith
United StatesI didn't like that, even though I had a reservation and had prepaid for the room, it took almost 30 minutes to get checked in. The staff seemed to be preoccupied with some other issue that was going on behind the counter while I stood there. Even when they began to check me in, the process took entirely too long for no apparent reason. No explanation was given or apologies. If I had not prepaid, I would have gone someplace else.
It is very conveniently located and the room was clean. The value is unbeatable. Being that it is right off of the beltway makes it very easy to find and to get around the area. There are a few restaurants that are close by, so finding food is not a problem either. For the money, it was very well worth it.
Stayed in December 2023
Reviewed: 23 November 2023
Andrew
United StatesOur room was right next to the maid service room which meant service carts where rolling past our room every 30 minutes it appear. The carts are so noisy (squeaky wheels) it sound like they went right through our room. We paid for an upgrade room and this is what we received. Also, since people actually live there, to the point were multiple school buses come on the property to pick up kids, this hotel is more noisy then most.
Staff waive early arrival cost for being there 1 hour early,
Stayed in October 2023
Reviewed: 19 October 2023
Orlando
United Statesrooms smell like cigarettes. noises in the middle of the night.
location, staff and comfort.
Stayed in October 2023
Reviewed: 6 October 2023
Candi
United StatesThe place itself, is run down. The room had that.. cheap motel smell. The room and bathroom.. especially, the walls and bathroom fan were absolutely ... well, not clean. Although I appreciated the hand held shower, there was very low water pressure and the shower head had sprung a leak and was losing a lot of water in the opposite direction it was needed. The microwave rattled and lacked any power, really. And there was this strange policy of having to pay a $2.50 deposit when I arrived, even though the room was prepaid. Don't know what that was for. Apparently I could have gotten it back... sort of. Had to put it on a credit card because they didn't take cash... but I forgot to go back to the office when leaving, to request it. That seemed really sketchy to me. Got the feeling they do that in a room you rent by the hour. If they really deep cleaned the place and made a few repairs it would be ok for inexpensive sleep over. They seem to have some rooms as residential or extended stay... they may also cater to the hourly trade... but if they want business or leisure travelers, they need to kick it up a notch. I was hoping for a little nicer accommodations for almost a hundred bucks in the middle of the week.
Great that I got an appropriate handicapped room. Floor entry hand held shower with a seat. More than the 5 other places I stayed over the last 8 days. All overbooked those rooms, and I couldn't shower easily. The towels were regular size and... fluffy. The bed was clean and very comfortable. Parking was right outside the door.
Stayed in October 2023
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