Reviews of Quality Inn & Suites 3 stars

Location

Breakfast Could Of Been Better

Everything possible. I never stayed in a place that offers a fireplace. It was very cool. The room was very spacious and clean. Even had bears walk through the property, which was FABULOUS. Would definitely stay there on my next visit

Nothing

Walk into town

Rooms needed painting and floors redone

Did not lock the property. It was old and run down needs a lot of keep and too many bears Roming. One got into my 2023 GMC Truck. The bath water was the color of brown light rust.. walking barefoot on the floor my feet were black, I will not stay here again. I will not recommend it to no one else.

It’s nasty, old and run down, the parking was awful.

Location,trolly to downtown room had a great view, nice and clean

The swimming pool and the ride across the street

A lot of things & I think you need more handicap spots in this parking lot and not just one.

I like that the air conditioner work very well and it was a clean comfortable room

The only thing I didn't like is that they close the pool at 10:00

Location was nice

The breakfast was the same everyday and there wasn’t much to choose from, there was no where to put anything in our room because we had 2 small chairs and that was it and we had 3 people in our room

The tub was awesome and the balcony was great to sit on in the morning. Located on the strip.

The air wasn't cold enough for us, the bed was hard. The breakfast wasnt good at all. I understand it was free but it wasn't worth eating.

Beds were comfy

Staff not very welcoming,room not ready at 4:15 had to change ..front desk had no customer seevice skills

Loved almost everything. The location was awesome! The room was clean and comfy. We seen 2 bears in the lot which was soooo cool

The staff could have been a little more friendly. They were dry, not smiley and quiet. Also when u walked in our room the air conditioner was on the left, and we almost slipped walking in the door, because there was a huge puddle of water. During our two nights stay the water continuously filled the floor up we had to put a towel every couple hours under the air conditioner unit so we would not fall and get hurt. It soaked the towel with a couple hours every time.

Location were great

Customer service behavior was not welcoming.

Nothing

dead bugs in a room that was suppose to be clean, and broken light fixtures in the rooms that would flash, was switched to another room only to find ants all over the floor near the fire place. Guy at the counter was more focused on his tv and computer than actual guest concerns.

Pet friendly

Dog friendly

When I booked asked for dog friendly, thought you would have added price in booking but added extra when I signed in. I stayed there last vacation and price was added in total!

It was an amazing room with a view and a Fireplace we came to Tennessee from Kansas for the mountains and Bear experience and it didn't disappoint at all.

It was amazing if I had to say 1 thing it would be make sure to roll your windows up all the way remove all food including supplements and lock your car doors the bear is a professional we watched it door check all the cars it was awesome

Loved the views loved i actually got to see some bears at this location

The elevator got stuck alot need to work on the elevator and the lights in the pool need to be worked on and I wish it would have been a heated pool