Reviews of Red Roof Inn PLUS+ Washington DC - Alexandria 3 stars
5975 Richmond Highway, Alexandria, VA 22303, United States
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewhotel location
For four people there were only two large shower towels and one small bottle of shampoo.
Dear Iudanova, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Washington DC - Alexandria. We aim to provide a comfortable and enjoyable experience for all our guests. We apologize that our amenities did not meet your expectations. However we are delighted to that know our location was convenient for your travel. At Red Roof, please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Very truly yours, Zy Red Roof Management RediResponse Specialist
Dear Iudanova, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Washington DC - Alexandria. We aim to provide a comfortable and enjoyable experience for all our guests. We apologize that our amenities di… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt was close MGM
The rooms were dirty, look like they were never properly cleaned
Dear Shaneque, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Washington DC - Alexandria. I am truly sorry to hear about the unacceptable condition of the rooms you were shown. Cleanliness is a top priority, and it's clear we failed to meet your expectations during your visit, despite our proximity to MGM. We appreciate you bringing this to our attention and we will take your comments into consideration to make improvements for all our guests in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Sharma Red Roof Management RediResponse Specialist
Dear Shaneque, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Washington DC - Alexandria. I am truly sorry to hear about the unacceptable condition of the rooms you were shown. Cleanlin… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation
Person at desk was only courteous to light skinned people as a notice very dismissive but that was second day first day was a Spanish young girl very friendly and kind patient second stay older mix lady look like she hated her job even other person next to her try to be nice to me because they saw how she was treating me
Dear Garcia, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at The Red Roof PLUS+ Washington DC - Alexandria. We thank you for your feedback score of 3/10 rating and that you were able to enjoy your stay. We apologized for all unpleasures you experienced during your stay including the unpleasant staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with Red Roof. We look forward to seeing you in the future to provide you with a better stay along with your shuttle experience. Sincerely, Shemar Red Roof Management RediResponse Specialist
Dear Garcia, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at The Red Roof PLUS+ Washington DC - Alexandria. We thank you for your feedback score of 3/10 rating and … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe location is great.
Bed sheets were dirty, dried blood on the wall and towels/washcloths were not restocked. Didn't notice until we needed them.It was a very late check-in and they were busy so we just worked with what we had.
Dear Rogers, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Washington DC - Alexandria. Thank you for highlighting our hotel's convenient location and affordability. However, I sincerely apologize for the unacceptable condition of your room, including the bed sheets and the limited fresh towels. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that I will make sure to share your comments with the rest of our team. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way. Very truly yours, JM Red Roof Management RediResponse Specialist
Dear Rogers, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Washington DC - Alexandria. Thank you for highlighting our hotel's convenient location and affordability. However, I sincerely apologize … Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewNot much.
Very close to a very busy, loud road with lots of traffic. Heard police sirens all day and all night. There were lots of people ‘hanging out’, doors were opened, lots of people crammed in the room, reeked of weed in a couple spots. When I checked in after a very long, bad day, the woman that checked me in could not have been more rude and inconsiderate if she tried. When I came in she acted as if I was bothering her. She didn’t welcome me, didn’t ask how my travel was or what color the sky was, she could have given a shit. I had an issue with my credit card and I had called the property two days prior to my check in to see if I would be able to split the payment for a three night stay and he assured me that as long as it was 2 major credit cards/debit cards I would be able to do that. however, the woman who checked me in said that I cannot do that and it didn’t matter who told me that because she cannot do that and that she’s not the guy who I spoke to and she didn’t tell me that. She finished it up with saying her manager will be here tomorrow if I wanted to talk ask her about it. She then dropped my room keys in the box and walked away. Did tell me what room #, point me in the right direction, say good night, nothing and went back to what she was doing. Because of the issue with my credit card I only stayed for two nights. The next day I came over to get a license plate tag for my husband who would be getting in late and there was a gentleman there who was very nice and gave me the tag. I asked for a 5 AM wake up call he said he would mark on my room. And I woke up at 7:47 AM. I don’t wanna say he didn’t call but maybe they could’ve called again if I jjjdidn’t answer.
Dear Huggler, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Washington DC - Alexandria. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. We're really sorry about the noise, the environment, the check-in experience, and the missed wake-up call. It is clear that we failed to meet your expectations and provide the comfortable and professional service you deserve. Please accept my sincerest apologies for any inconvenience and frustration this has caused. We aim to deliver a positive experience for all out guests and we're disheartened that this was your takeaway during your visit. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your comfort and satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Joe Red Roof Management RediResponse Specialist
Dear Huggler, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Washington DC - Alexandria. We sincerely appreciate your comments and we're very sorry you were unhappy with your experi… Show more
Reviewed: 17 July 2025 · Stayed in May 2025
Verified reviewNothing
Old, dirty, noisy area
Dear Lina, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Walterboro. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. I understand your concerns regarding the condition of our hotel and the surrounding area. We strive to provide a comfortable and clean environment, and it is clear we fell short during your stay. Your feedback is valuable and will be used to improve our services and facilities. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your comfort and satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Joe Red Roof Management RediResponse Specialist
Dear Lina, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Walterboro. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. I understand yo… Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewRoom was ok
Not enough bed sheets or towels.
Dear Torresfamily777, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Washington DC - Alexandria. I'm sorry to hear the room was only ok for you and that we fell short on your expectations. Please accept our apologies for this oversight. We strive to ensure all our guests have a comfortable and well-equipped stay, and it’s disappointing when we don't meet expectations. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Ann Red Roof Management RediResponse Specialist
Dear Torresfamily777, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Washington DC - Alexandria. I'm sorry to hear the room was only ok for you and that we fell short on your expectations. Please … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified review