Reviews of Red Roof Inn PLUS+ Secaucus - Meadowlands 3 stars
15 Meadowlands Parkway, Secaucus, NJ 07094, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe view
The stairs are falling apart and need to be repaired.
Dear Vandergriff, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I am sorry that your experience did not meet your expectations. We regret to hear about the issue with the stairs. Still, we are delighted you found our hotel excellent for your needs and that you enjoyed the view. I will make sure to share your comments with the rest of our team. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours, Ishi Red Roof Management RediResponse Specialist
Dear Vandergriff, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I am sorry that your experience did not meet your expectations. We regret to hear about the issue with th… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI thought there was no Kitchenet
They didn't any washing
Dear Matt, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I am sorry that our hotel did not meet your expectations regarding washing. We strive to provide accurate information about our amenities, and I apologize if this was not the case during your stay. I understand how frustrating it can be when expectations are not met, and I appreciate you bringing this to our attention. Nonetheless, your positive comments are appreciated. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Sharma Red Roof Management RediResponse Specialist
Dear Matt, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I am sorry that our hotel did not meet your expectations regarding washing. We strive to provide … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLocation excellent
All good
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLoved the water bridge view room was small but nice size bed very comfortable slept very well room was very clean
The only thing I didn’t like about the property was the animal smell outside smelled pee in some areas in front of the building and the room although clean….in the room was musky but not super strong ….smelled great when I got their but then the musky smell was starting to float around after the 2nd or 3rd day but wasn’t a deal breaker for me
Dear Jericho, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. It's wonderful to hear you enjoyed our convenient location, responsive service, comfortable bed, and cleanliness! We also appreciate your positive feedback about the water bridge view. I am so sorry to learn about the odor outside during your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Very truly yours, Ann Red Roof Management RediResponse Specialist
Dear Jericho, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. It's wonderful to hear you enjoyed our convenient location, responsive service, comfortable bed, and clea… Show more
Reviewed: 19 August 2025 · Stayed in May 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe location was good for the reason we stayed.
The property needs to change the beds, as a person with back issues the beds were uncomfortable, It was just an uncomfortable experience.
Dear Julie, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I am pleased to read that you were satisfied with the good location of the property. Nevertheless, I am saddened to read that your stay fell short due to the beds not being to your liking. Feedback from our guests is always welcomed at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans permits. Sincerely, Veronique Red Roof Management RediResponse Specialist
Dear Julie, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I am pleased to read that you were satisfied with the good location of the property. Nevertheless, I am saddene… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located at a secluded location in Secaucus, New Jersey. However, if you are traveling to New York City (Downtown Manhattan), the bus stop is at walking distance. Plenty of parking is available on site for guests. The area is deserted at night.
Dear Ramchandra, Thank you for your review on your stay at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. We understand the hotel's location in Secaucus offers both seclusion and convenient access to New York City via the nearby bus stop. We're glad you found the on-site parking helpful. We acknowledge your concern about the area being deserted at night and will consider ways to enhance our guests' experience regarding the nighttime atmosphere. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your a review on experience. We look forward to welcoming you back in the future. Sincerely, Matthew Red Roof Management RediResponse Specialist
Dear Ramchandra, Thank you for your review on your stay at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. We understand the hotel's location in Secaucus offers both seclusion and convenient access to New York City via the nearby bus … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe room was comfortable, it's a great spot if you are going to MetLife events and do not want to stay in NYC. The cost was perfect, having kids made it affordable since kids stay free. Travel from the American Dream Mall and Metlife is cost-efficient when taking an Uber if you do not have a car.
One of our pillow covers had a small stain, but they were able to change it and give us a new one.
Dear Ixamar, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Tempe - Phoenix Airport. It's wonderful to hear that our hotel provided a comfortable and affordable stay for your short trip, especially with your children. We're glad the location worked well for MetLife events and access to the American Dream Mall, and that you found the Uber costs manageable. We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We look forward to hosting you again in the future. Sincerely, Rey Red Roof Management RediResponse Specialist
Dear Ixamar, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Tempe - Phoenix Airport. It's wonderful to hear that our hotel provided a comfortable and affordable stay for your short … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewMy room had bugs that I hope were ants in it. I informed staff who were dismissive of it. Despite being a smoke free property, there were frequently other guests smoking on shared balconies and on the grounds. There were even ash trays set up next to smoke free signs.
Dear Valued Guest, I appreciate you sharing your feedback following your stay at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Valued Guest, I appreciate you sharing your feedback following your stay at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe rooms were clean
The outside or premises were not too clean, droppings of birds and unclean staircase. I am still waiting for my refund of the deposit I made and not using the safe refund.
Dear Audrey, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our clean rooms. You indicated that you were unsatisfied with unclean premises. Depending on your financial institution it may take 7 to 14 business for the refund to reflect. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Audrey, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands. It is very rewarding to read that you had a great encounter w… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThis location has nothing to offer and has no accommodations.
Staying here was bad, the A/C Barley worked they had no mini fridge to store food or drinks or microwave. When I went in the staff did not make me feel welcomed. They were not rude but seemed irritated that they had to do their job and check me in.
Dear Justin, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I am sorry that your experience did not meet your complete expectations due to all factors that affected your stay and all other factors that affected your stay. Please accept our sincerest apologies. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. Very truly yours, Shemar Red Roof Management RediResponse Specialist
Dear Justin, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. I am sorry that your experience did not meet your complete expectations due to all factors that affected your … Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClose to MetLife also close to other stuff
Hello Valued Guest, Red Roof PLUS+ Secaucus - Meadowlands - NYC found it wonderful to hear you appreciated our location near MetLife Stadium and other points of interest. We aim to provide a central and accessible stay for all our guests, and your feedback confirms we're succeeding. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Jonathan Red Roof Management RediResponse Specialist
Hello Valued Guest, Red Roof PLUS+ Secaucus - Meadowlands - NYC found it wonderful to hear you appreciated our location near MetLife Stadium and other points of interest. We aim to provide a central and accessible stay for all our guests, … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe bed was super comfy
AC didn't work
Dear Jacob, Red Roof Inn PLUS+ Secaucus - Meadowlands thanks you for your feedback. We're happy that you enjoyed the bed! I am very sorry about the AC issue. Please be assured that we will look into this and take corrective action. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Very truly yours, Jonathan Red Roof Management RediResponse Specialist
Dear Jacob, Red Roof Inn PLUS+ Secaucus - Meadowlands thanks you for your feedback. We're happy that you enjoyed the bed! I am very sorry about the AC issue. Please be assured that we will look into this and take corrective action. At … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified review