1698 West Diehl Road, Naperville, IL 60563, United States
#20 of 21 hotels in Naperville
Guests' ChoiceBased on 311 hotel reviews
6.6Cleanliness
7.3
Comfort
7.4
Location
7.4
Facilities
6.9
Staff
7.3
Value for money
7.0
Free WiFi
7.1
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End of dialog contentReviewed: 5 August 2025
Kashif
Saudi ArabiaThe elevator had dog pee and smelled bad for all 3 days.
Stayed in August 2025
Reviewed: 3 July 2025
Alisha
United StatesThe room was nice and clean
Stayed in June 2025
Reviewed: 20 June 2025
Carl
United StatesComfortable but worn. Messy property but functional. Not a resort but basic accomidations
Stayed in June 2025
Reviewed: 7 May 2025
Thaete
United StatesThe check-in process took FOREVER!! There seemed to be a mistake between Booking.com and the hotel. I had reserved 4 rooms, but the desk clerk said that it was 3. We tried to check-in before dinner, but it was taking too long, as we had a meeting afterwards. She was trying her best to do the right thing it seemed. She asked me for the confirmation number on the booking. She was going to investigate while we were at dinner, as her manager had asked her to do. I checked back, but she wasn't ready. Then a couple hours later, when we returned after the meeting, it still took AT LEAST 30 minutes to be assigned rooms. Though I had requested rooms to be close together, it was a mute point by that time as we were all exhausted.
There was no breakfast, only coffee. Glad for coffee maker in the room. Room was comfortable and clean.
Stayed in May 2025
Reviewed: 27 April 2025
Bob
United StatesMirror fluorescent light barely worked, sink faucet very loose. No coffee pot, microwave. Hit me with a $53 deposit that I didn't expect.
Room was clean, had elevator.
Stayed in April 2025
Reviewed: 18 April 2025
4148284988
United StatesInside was clean and ok, the outside was a bit dated
Stayed in April 2025
Reviewed: 18 March 2025
Cibele
BrazilThe bed wasn’t comfortable at all.
Great location and clean.
Stayed in March 2025
Reviewed: 21 December 2024
Damarri
United StatesThe staff was rude and trying to make things complicated for the room, gave me the run around and kept adding extra fees after the room was bought telling us I couldn’t pay cash or give a cash deposit that everything had to be put on my card before I could check into a room I already paid for.
The location was good and the room was a nice size for the prices online.
Stayed in December 2024
Reviewed: 17 December 2024
Karen
United StatesNo breakfast, did not appreciate having to pay a deposit and then wait to get it back (if I get it back, it's been several days and I still don't have a credit on my debit card)
Both of the staff members I interacted with were very nice, welcoming and did their best to accommodate us. Our room was missing the coffee maker and the woman who checked us in found one and brought it to our door, which was very nice (it was like -6 F degrees that day).
Stayed in December 2024
Reviewed: 14 December 2024
John
United StatesReturn my deposit
No breakfast
Stayed in November 2024
Reviewed: 27 August 2024
Jason
United KingdomNothing really. You are on a main road but you know what to expect from this. If I were to be picky I'd say needs a kettle but the coffee making is good enough I suppose.
From start to finish impressed and has improved since my last visit 2 years ago. Cheap and cheerful has all that I needed for a short stay.
Stayed in August 2024
Reviewed: 8 August 2024
Grigory
United StatesSheets and towels are usually changed once a week. When we arrived, the sheets were from the previous visitors. We had to ask to change the sheets. Wi-Fi connection speed is weak, and sometimes it disappears.
Decent place, not far from the highway. Restaurants and other areas within 5-15 minutes drive distance. It's a great mattress on the bad. Rooms have a fridge, locker, microwave, table, and a couple of chairs.
Stayed in August 2024
Reviewed: 29 May 2024
Ann
United StatesDoor key cards were sketchy at best, nearly impossible all the time.Coffee in lobby was not always available and not very good at that.
There was a check-in issue with a partner Booking.com. Was told at 11PM there were no rooms left. The worker TONY went way beyond what we all thought was excellent customer service, and did manage to let us stay in a room for that night. YAY!! Tony
Stayed in May 2024
Reviewed: 27 April 2024
Richard
United StatesVery Noisy Location, My car was banged into by other Guest
Cost Per Night, Availability
Stayed in April 2024
Reviewed: 25 March 2024
Banks
United StatesI didn’t like how small the tv was or that there was no fridge and the closest microwave was near the office. I also did not like how they did not have towels when I called up the front desk. We couldn’t ask for any extra pillows seeing as how flat the pillows were. And there was bugs in the bathroom tub and floor. I even had to use a plastic knife to unplug the sink.
I liked the bed.
Stayed in March 2024
Reviewed: 6 March 2024
Frank
United StatesNice ,clean place. Nicely decorated.
Stayed in December 2023
Reviewed: 27 February 2024
Yana
United Statesfor the price I want a bit more hotel not motel feel
Friendly stuff, clean, well maintained
Stayed in February 2024
Reviewed: 2 February 2024
Rushan
United StatesNo fridge or microwave in the room. Having to walk from the 3rd floor to vending room, to heat my grandmother's tea in 20° weather wasn't cool... Also, the uner narrow bathroom doorway wasn't wheelchair accessible. Overall, it wasn't bad for the value.
Beds were comfy. Good heating unit and water was hot...
Stayed in January 2024
Reviewed: 19 December 2023
Wazee
United StatesToo close to an expressway and noisy.
The room looked clean and stylish.
Stayed in December 2023
Reviewed: 5 November 2023
Stephen
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 September 2023
Joeanne
United StatesI turn in towels but new ones were washing said I could get next day got new ones at the desk finally went to work came back and my towels were gone though new and folded took another day to get towel they said it was shortage don’t take garbage but took my new towels I overlook because I usually have a good experience
Could be better quality I usually skip
Stayed in August 2023
Reviewed: 2 September 2023
Kenneth
United StatesNo wifi. Tiny room. Very noisy.
Good price and location
Stayed in September 2023
Reviewed: 21 August 2023
Jeffrey
United StatesA little less loud people and commotion around my room. Tone it down and respect of others
Clean room
Stayed in August 2023
Reviewed: 8 August 2023
Cuthbert
CanadaCleaness
Affordable price
Stayed in August 2023
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