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Reviews of Red Roof Inn PLUS+ Baltimore - Washington DC/BWI South 3 stars

7306 Parkway Drive South, Hanover, MD 21076, United States

#18 of 18 hotels in Hanover

Guests' Choice

Review score

Based on 435 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    5.9

  • Location

    6.8

  • Facilities

    5.8

  • Staff

    6.0

  • Value for money

    6.0

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 12 August 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The rooms air conditioner wasn't working properly, and the room was not stocked with enough towels and washcloths for me and my guest. And the room smelled like stale smoke

    Pric see was really good

    Stayed in August 2025

  • Reviewed: 31 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    when I arrived my reservation was cancelled for some strange reason and I had to reserve another room paying for it out of pocket. I had payments through Klarma. I filed a complaint

    The room was clean and the beds were very comfortable!

    Stayed in June 2025

  • Reviewed: 9 June 2025

    5.0
    Cheap but definitely not the best red roof I’ve stayed at
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Check in staff smelled strongly of alcohol with slurred speech. Sent us to an already occupied room. Not ideal but we made it work.

    Cheap and easy to get to

    Stayed in June 2025

  • Reviewed: 7 June 2025

    4.0
    You get what you pay for:(
    • Leisure trip
    • Solo traveller
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like smoke, even know there was a sign that stated it was a smoke free hotel. The floor of my room was dirty. And it looked like all the unhoused people in the area lived there.

    Was nice location, shower pressure and water was hot

    Stayed in June 2025

  • Reviewed: 30 May 2025

    4.0
    Watch for roaches
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    First off, there was a horrible odor in the small check-out room. The room appeared to have not been used in days. Filthy & dusty tables. Dirty tub, not to forget the baby roaches crawling on the tub & bathroom floor. My sister & I always bring disinfectant to motels. We sprayed everything everywhere. More roaches were on the carpet and wall, and a baby roach was in the first bed. I bring my own sheets, pillow, & blanket, to use instead of the motels. We were going to see if we could change rooms, but figured if one room had roaches, others did too. Was awoken several times throughout the night with people talking, laughing, etc. outside our windows & door.

    The location was close to my surgeon's office. The room was close to our vehicle, we didn't have to walk far.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    4.0
    Disappointing
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    attitude with check in male personel

    peaceful environment

    Stayed in May 2025

  • Reviewed: 5 May 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Didn't get the room I was expecting. The room and bedding smelt like cigarettes.

    Stayed in May 2025

  • Reviewed: 16 February 2025

    5.0
    It’s alright
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    No phone or microwave Or refrigerator The mirrors was dirty

    It was in a quiet location

    Stayed in February 2025

  • Reviewed: 28 December 2024

    5.0
    I know it is Red Roof Inn , but I purchased the superior king room and it did not give that!
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    The bed, the stains in the tub , the rust around metal objects etc

    The price of the room

    Stayed in December 2024

  • Reviewed: 29 November 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Staff

    Location

    Stayed in November 2024

  • Reviewed: 22 November 2024

    4.0
    Disappointing
    • Couple
    • Double Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Check in was at 3pm. The guy working the front desk gave us a key card to a room with only one bed, even though I reserved a room with two beds. We got there at 3:00 to check-in, the room was not ready until a little after 4pm. We had to wait for our room to be cleaned. The staff working the front desk were not very friendly. The housekeeping was friendly. Once we saw how filthy the inside of the lobby was, we were concerned with what our room would look like. We went to the room we were supposed to stay in and gave the cleaning lady money to make sure our room was cleaned thoroughly. There was no microwave, refrigerator or coffee maker. It was very ghetto!

    The bed was comfortable.

    Stayed in November 2024

  • Reviewed: 18 October 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    Staff was abrupt, and not helpful. Lobby was always locked.

    Room was clean,but furniture abused. The bed was comfordable.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    6.0
    reasonable for one night only
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    We felt cold mainly due to the lack of bed linen (covers). There was no silence in the hotel.

    good location

    Stayed in October 2024

  • Reviewed: 3 October 2024

    4.0
    Stay at this hotel it was not comfortable at all. George was missing in the room there was no washcloths in the room at
    • Business trip
    • Solo traveller
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    I would not recommend anyone to see at this hotel

    The property was not organized was not clean even when I went to get coffee in the lobby area was not clean at all

    Stayed in September 2024

  • Reviewed: 10 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Just out dated

    The staff was friendly and the hotel room wad very clean . Just out dated

    Stayed in August 2024

  • Reviewed: 9 August 2024

    5.0
    Is it possible to get my refund? I couldn’t check in on Saturday m connecting flight was Ca
    • Leisure trip
    • Solo traveller
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Staff was so rude to me . She need to be taught to be patient and talk to her customers nicely. I have never seen a customer care so rude like that

    My flight got cancelled. I went the following day but had to pay 85 dollars again to check in

    Stayed in August 2024

  • Reviewed: 19 July 2024

    6.0
    Okay for budget travel.
    • Business trip
    • Solo traveller
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    It could be cleaner.

    Location

    Stayed in July 2024

  • Reviewed: 11 July 2024

    5.0
    Attention to detail needed.
    • Leisure trip
    • Couple
    • Premium King Room Smoke Free (Upgraded Bedding & Snack)
    • Stayed 1 night
    • Submitted via mobile

    The room was not what I paid for when I booked the reservation. It was sub-par. There were not enough towels and wash cloths, luckily I always carry a spare in my overnite bag. The vending machines were empty and unplugged. It just was not a pleasant experience at all, but I made due.

    Quick check in and out.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    6.0
    It was okay to as far as it being quiet but customer service and care was horrible definitely 4/10
    • Business trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 14 nights
    • Submitted via mobile

    Front desk receptionist was very rude! I stayed there for 2wks and some days housekeeping never came and dust and/or clean rooms

    Quiet

    Stayed in June 2024

  • Reviewed: 4 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night

    It’s supppose to have been nonsmoking room. It smelled of stale cigarettes, the smell never went away.it got into all of my clothes. Two days before our stay I wanted to verify the room reservation since I changed it. I called 8 times and no response,THe next day was the same no answer all day. Someone finally answered she didn’t even say the name of the hotel. I had to ask. The website never gave me any information about the room either.

    We were on the second floor. Was quiet.

    Stayed in June 2024

  • Reviewed: 3 July 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    The tub was too small and toilet to low

    It's was close to my event and affordable

    Stayed in July 2024

  • Reviewed: 1 July 2024

    6.0
    Was pleasant, just couldn’t get the movie channels
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    TV, couldn’t get the movie channels

    Convenient

    Stayed in June 2024

  • Reviewed: 1 July 2024

    6.0
    Was pleasant, just the tv and movie channels
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The TV, I couldn’t get the movie channels in my room

    Convenient

    Stayed in June 2024

  • Reviewed: 30 June 2024

    4.0
    It worked
    • Business trip
    • Group
    • Double Room with Two Double Beds Smoke Free
    • Stayed 4 nights
    • Submitted via mobile

    The room I received was not like the pictures I saw when I booked. There were not as many amenities, as promised or expected.

    The ice machine, seemed clean, and was functional. The air conditioner worked well.

    Stayed in May 2024

Showing 1 – 25

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