Reviews of Red Lion Inn & Suites Tucson Downtown 2 stars
222 South Freeway, Tucson, AZ 85745, United States
Loading
Guests also reviewed these properties:
Noyelles-sur-Mer, France
Starigrad-Paklenica, Croatia
Bad Zurzach, Switzerland
Wilmington, United States
Saint-Bonnet-le-Froid, France
Comiso, Italy
Aberdeen, United Kingdom
Zadar, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room
They took the $100 deposit for a small stain. I will never stay here again and let other people kmow who stay there
Hello, we apologize for any inconvenience you may have experienced during your stay. unfortunately, we do charge for damage, but we hope is give us another try in the future. Thank
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewAC was on point! As well the bed. Close to where I needed to be in that AM. 08-10/11-2025
Humm.... the shower was ok. But I was scared of falling. Felt like i was gonna slip. But it's a good thing I didn't.
Dear Antone, thank you for taking the time to leave a review. I'd like to apologize for the inconvenience you had while staying here. We are glad you enjoyed the A/C and our beds. Safe travels and see you again soon
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewAc blew cold air but room was hot
Hello Saul, We appreciate your feedback and are working hard to address the issues you experienced during your stay. We are striving to make improvements to our service standards and hope to have you as a guest again in the future.
Reviewed: 7 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat hot and ready
Service was not good check in went to room called in front office to let them know bathroom was clogged and they wanted me to go for pump and do it my self
Hello, we apologize for the inconvenience you experienced during your stay. We hope we can welcome you back in the future.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewI liked how the staff was very helpful and friendly
There was an ant problem in the sinks in the bathroom and the room was a little dirty when we first walked in. But overall wasnt looking for anything luxurious it was nice for what the cost was
Dear Moses, I'd like to apologize for any inconvenience you had while staying here. We definitely take your concerns serious and have been addressed to all staff. overall, we are glad you enjoyed your stay with us. Thank you for taking the time to leave us feedback.
Dear Moses, I'd like to apologize for any inconvenience you had while staying here. We definitely take your concerns serious and have been addressed to all staff. overall, we are glad you enjoyed your stay with us. Thank you for taking … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewGreat location to Downtown, walking distance to Congress. Family friendly and great breakfast.
Need more shade around the pool area.
Hello SandShard. Thank you for your post. We are glad you enjoyed your stay with us at the Red Lion Inn & Suites. Hope to see you again soon
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe pool the food the staff
The ac the room was beyond hot
Dear Alfredo, thank you for your review and staying with us here Red Lion Inn and Suites we are pleased you enjoyed your stay we hope see you back again soon.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewIt's was affordable and the front staff was great and friendly
The a/c was working right so it was kinda warm during the day.
Hello Emilo, Thank you for your feedback we apologize for the inconvenience you may have experienced during you stay. We hope we can see you again
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewI got over to the breakfast area a bit late so everything was just about gone. Juice was totally gone which was a bit disappointing.
Basically I have no complaints.
Thank you for your review we are happy you enjoyed your stay here with us we hope to see you again.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat breakfast with name brand breakfast sandwiches.
Thank you for your review we are happy you enjoyed your stay here with us we hope see you again.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat GM and staff, family friendly, highly recommend staying here.
Could use a little more shade around the pool area.
We have noted and sincerely appreciate your honest feedback. We do strive daily to offer the very best in service and amenities here. We are glad you enjoyed your stay with us. hope to see you again soon
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewStill waiting on my refund
Still waiting on my refund
Hello Jeff, thank you for taking the time to post a review.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewClose proximity to places like grocery stores, etc
Was constantly harassed by staff including people peering through my windows and knocking on my door. When I made a complaint the only solution offered was a refund. Why not control your staff instead?
Hello Jeff, Sorry for the issue you were having with your stay with Red Lion Inn. unfortunately, we did not find anyone peering thought your window or dogs barking at your door etc. Hope to see you again. Please note we do offer security camera all around the property.
Hello Jeff, Sorry for the issue you were having with your stay with Red Lion Inn. unfortunately, we did not find anyone peering thought your window or dogs barking at your door etc. Hope to see you again. Please note we do offer security c… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewProfessional and friendly staff working hard to have the customer happy
Smelling room air conditioner not cooing
Hello Yolanda, we are sorry we did not meet your expectations. we hope you give us another try in the future.