1425 Munras Avenue, Monterey, CA 93940, United States
#64 of 66 hotels in Monterey
Guests' ChoiceBased on 269 hotel reviews
6.1Cleanliness
6.8
Comfort
6.8
Location
8.0
Facilities
6.4
Staff
7.6
Value for money
6.6
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 2, 2025
Joe
United StatesAlthough I booked my room in advance… I waited in line to check in for over 20/30 minutes. Staff seemed annoyed and the atmosphere felt awkward. My stay felt like a problem, not a vacation. Overpaid.
The room was comfortable. The room was clean.
Stayed in September 2025
Reviewed: August 30, 2025
Gloria
United StatesThe in-room refrigerator was the smallest size imaginable and it was sitting at floor level. The tray under the small freezer had water in it. The cabinet for the refrigerator was built for a larger frig. There was a closet but no hangers. Lobby was unattractive.
Location
Stayed in August 2025
Reviewed: August 4, 2025
Mai
United StatesOne of our rooms had a possible clogged bathtub, room 316. A lot of reviews said that you can hear your neighbors. We agreed. If you want private space, this might not be the best.
Convenient, bed was very comfortable, staff was very kind.
Stayed in August 2025
Reviewed: July 24, 2025
Debirah
United StatesHeated pool was not heated. Spa was empty. Seemed like there was a lot of maintenance going on.
Good local
Stayed in July 2025
Reviewed: April 18, 2025
Sarah
United Statesa bit dirty, but it’s what you get for the price. also in a great location, basically in the middle of all the attractions nearby.
Stayed in April 2025
Reviewed: April 16, 2025
Jenny
United StatesHot tub not working and no one told us before arriving
Stayed in April 2025
Reviewed: April 13, 2025
Abdulmalik
Saudi ArabiaStaff are good The room was old but clean The bed was noisy ( there is a sound every time you sit on it ) Old rooms water is not hot
Stayed in April 2025
Reviewed: April 7, 2025
Marisela
United StatesThe wifi was super slow and the bathroom sink was clogged. Other than that the room was decent
Stayed in April 2025
Reviewed: March 31, 2025
Leah
United StatesThere was very little hot water in the shower. We had to bathed in cold shower
Stayed in March 2025
Reviewed: March 10, 2025
Hobson
United StatesOverall pretty good
Stayed in March 2025
Reviewed: January 6, 2025
Grace
United StatesTo provide more comforters, fix themostat Provide soap in sink, n tissue in restrrom. (not just in bath tub) Provide hot water or coffee or tea in lobby, may be travel pamphlets - more hospitable n welcoming
Not enough comforter, thermostat not working, cold n chilly at night. Customers in other rooms were speaking very loud n children running at night.
Stayed in January 2025
Reviewed: December 2, 2024
Rubio
United StatesThere was a small cockaroach in the room. The room was very dated. There was no thermostat so the heater stayed on all night and the heat could not be regulated. The restaurant was closed. There were no extra blankets in the room . The bed was not super comfortable
The location, the hotel room size
Stayed in November 2024
Reviewed: November 11, 2024
Keri
United Stateshigh rates due to event weekend -- bathroom tub with rusted fixture and uneven floor
pet friendly - good convenient location
Stayed in November 2024
Reviewed: November 4, 2024
Beth
United StatesBathroom sink faucet was loose, bathtub plug thingy fell apart and there was mold on bathroom ceiling and bedroom ceiling probably due to no bathroom exhaust fan.
Location, size of room, comfortable beds
Stayed in November 2024
Reviewed: October 25, 2024
Suzanne
United StatesThe hotel needs an update. The rooms are a little shoddy and not very clean.
The staff was amazing. They were very helpful
Stayed in September 2024
Reviewed: September 3, 2024
Randi
United StatesThe garbages in hallways overflowing. The spa was filthy and didn’t work. Broken tiles from the spa were on the ground around area. Four people were notated to be in our room only 2 bath towels were given.
The closeness to shops and restaurants
Stayed in September 2024
Reviewed: September 2, 2024
Sylvi
United StatesIt wasn't quiet because my room faced the street and gas station. The interior design was basic and had everything needed, but it didn't feel cozy. The continental breakfast felt like a school lunch, and there was no breakfast room to sit in. The bathroom fan was dusty, and the shampoo/body wash wasn't filled.
The room was large, and the bed was extremely comfortable. The staff was frendly and helpful.
Stayed in August 2024
Reviewed: August 14, 2024
Lori
United StatesI was told the hot tub worked when I called. Looked like it didn't work in years. Jet button broke. Put feet in and burned my skin! I felt I was lied to and I rented the room for a hot tub. 😞
It wasn't so bad. Wanted the hot tub to work.
Stayed in August 2024
Reviewed: August 12, 2024
Oscar
United StatesNot clean . They clean better the room after i complain .
Great location
Stayed in August 2024
Reviewed: August 5, 2024
Annette
LuxembourgOdd middle of the night guests in the room next door- arrived at 1:30 & left at 9:30, strange to hear from staff that no guests were listed as being in the room next door the night before, but obviously there had been…
Asked to change rooms due to loud neighbors, staff immediate accommodated
Stayed in August 2024
Reviewed: July 20, 2024
Mary
United StatesThe pool was supposed to be heated but wasn't. The room was clean but kind of shabby. There was no stopper for the tub. The walls were very thin. We had noisy neighbors and it was very disturbing, especially late at night. Also, the toilet was like it was made for a child.
It was located close to everything. Clean.
Stayed in July 2024
Reviewed: July 8, 2024
C
United KingdomThe restaurant was closed.
Convenient
Stayed in July 2024
Reviewed: June 27, 2024
Diana
United StatesRoom was small and felt like a cave . One wall was painted bricks. The bathroom door was a barn door sliding door that did not cover the entire door. Anyone using restroom or shower had zero privacy. Our room was by ice machine at end of the hall so all night people clanking on the ice machine stomping down the hall. It may have just been that particular room as our friends had a room down the hall and said they had a regular closing bathroom door and their room was comfy and nice so….. maybe just room 301.
Easy access to property . Beds are comfy and pillows are comfy . Gas station in the parking lot so easy access to snacks and drinks .
Stayed in June 2024
Reviewed: June 25, 2024
Frances
United Statesthere were sketchy people outside
location
Stayed in May 2024
Puerto Rico de Gran Canaria, Spain
Pattaya South, Thailand
Manchester, US
Meridian, US
Madison, US
Kuressaare, Estonia
San Giovanni Teatino, Italy
Marrakesh, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content