location

Stayed in August 2025

Proximity to Niagara Falls and wonderful breakfast.

Stayed in July 2025

Very comfortable with some character.

Stayed in June 2025

The Red Coach Inn is a unique and very pleasant place to stay In Niagara Falls. The Location is excellent, the closest place to stay to the Niagara Falls state park – right across the street, no need to drive in. It is also within a few minute walk along the river to get to Rainbow bridge for beautiful views of the Falls & Fireworks. The Red Coach Inn looks like it has been transported from England in it’s Tudor style which is extremely elegant. The Restaurant is one of the best in the area. With inside seating, enclosed patio seating and open air (with cover) seating. The staff was very welcoming and the rooms were very comfortable too. Two tips for future guests: Make reservation if you decide to eat at the Red Coach Restaurant for dinner and ask if you can request a specific table. We enjoyed our stay on the 2nd floor room, but if you have mobility issues make sure to only book rooms on the 1st floor.

Stayed in June 2025

Nothing

Location and staff

Stayed in May 2025

Our bathroom sink did not drain. We looked at dirty water in the sink for 3 days. I ordered the surf and turf May 18; the lobster was mushy and the steak was well done though medium rare was requested. I was disappointed.

The room was warm and inviting. The bed was comfortable and the bathtub was luxurious. Breakfast was amazing both days and the staff was professional yet friendly.

Stayed in May 2025

Ice was left in a frozen glob in the freezer. There was no ice tray, ice was just frozen to freezer floor. Shower head needs replaced/repaired. Bed was different than advertised.

Stayed in March 2025

The Staff was awesome! Location was perfect!

Stayed in March 2025

For older people or seniors or ones with mobility issues like my husband the bed was too high and the side of tub too high. He had to have assistance getting in and out.

Walking distance from falls. Parking in front of our door. Friendly staff.

Stayed in February 2025

Nothing

It was close to the Niagara Falls and everything. Didn’t have to drive anywhere. The free breakfast was very good. Will stay again.

Stayed in October 2024

The breakfast. May we please have a plate for the used tea bag and a placemat as the varnish is peeling.

Great room, quiet, nice bed, spacious, best location.

Stayed in October 2024

Having to walk outside around to get to dining main lobby

The location was spot on

Stayed in September 2024

There was a lack of attention to detail, such as the side door was unlocked when we got there. They fixed it but it never should have been, that's a security issue. And at least our room wasn't checked over by cleaning staff thoroughly. It wasn't dirty or anything like that, but someone had forgotten socks. Very minor, but for the price you just don't want to see that.

The location is perfect and the breakfast is amazing. The rooms are pretty. Staff was friendly.

Stayed in September 2024

Limited daily service

Location

Stayed in September 2024

A bit pricey and rude customers the employees were trying to be nice but people are just rude

Beautiful hotel amazing room literally 4 to 500 feet from the falls very clean and amazing staff

Stayed in September 2024

Spiders, receptacle behind headboard was missing a cover plate.

Location

Stayed in September 2024

Parking is limited, but it is convenient!

The location is perfect for walking to the falls. Breakfast and lunch were delicious at the hotel restaurant.

Stayed in September 2024

The food and wait staff need work!

Stayed in August 2024

So close to everything, I just parked my car for 3 days and walked to all of the sights. The state park is literally across the street with a view of the river.

Stayed in August 2024

Mattress a little lumpy. No safe in room

Quirky room, not generic. Room and bathroom were excellent size. Very clean. Good choice of complimentary breakfast. Staff were friendly & helpful.

Stayed in August 2024

Walking thru diners to get to room

Location, location, location

Stayed in July 2024

Attentive staff, nice room, parking on the back, beautiful restaurant, squeaky clean, nice tub, cute decor.

Stayed in August 2024

There were extra fees not disclosed. They force a $35 gratuity on you and make you pay a $200 deposit. If you aren’t expecting these since your original bill said “includes all taxes and fees” it is an unpleasant way to start your stay. The restaurant is gross. Every table around us was complaining about how terrible the food was. We should have just found another place to eat but it was late and we had already ordered. The tomato sauce was just canned sauce, no herbs or spices added, just straight tomato, everything fried looked and tasted anemic, the $50 seafood platter was a child’s portion and the rice was inedible, chicken parm was flavorless on a pile of about three pounds of cold spaghetti, everything looked like it came frozen or out of a jar, and the waitresses seemed annoyed to serve everyone. You had to ask for everything, silverware, water, ketchup for fries, my husband ended up using his drink lemon for his fish. $200 for a crappy meal and crappy service. The only issue with the room was dirty rags left behind by the cleaning staff (same staff we were forced to leave a gratuity for) and no elevator and no help to bring up the bags. This place is not worth the price.

Great location. Easy walking distance to goat island and maid of the mist. Spacious suites.

Stayed in July 2024

Meals were erratic: some were very good, while others were poorly prepared (think runny eggs and rubbery bacon).

The hotel is a shining example of 1950's luxury. That's not bad: our suite was large, comfortable, and conveniently accessible from the street. Couldn't be closer to to the American side of the Falls.

Stayed in June 2024