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Reviews of Ramada by Wyndham Hawthorne/LAX 2 stars

5250 West El Segundo Blvd, Hawthorne, CA 90250, United States

#12 of 12 hotels in Hawthorne

Guests' Choice

Review score

Based on 532 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.0

  • Location

    6.9

  • Facilities

    5.4

  • Staff

    6.5

  • Value for money

    5.9

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 26 August 2025

    4.0
    If your tired and need a place to lay your head.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms were out dated and old. There wasn't and USB connections in the room. Also our TV power cable wasn't connected. The mirror in the bathroom had been marked with the word MURDER, spelled backwards. When I got out the shower, I noticed it and I have pictures.

    The front desk staff was very friendly and helpful. Very nice. The young man was very respectful and Ms. Gigi when checking out was very helpful as well.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    5.0
    Disappointing 😞
    • Leisure trip
    • Solo traveller
    • Deluxe Studio King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The carpet in the room was rugged and stained. The window shutters were transparent, so the (street)light from outside was coming into the room. The rooms are not well isolated/soundproofed, being so close to the highway exit, you hear all the cars passing by. I booked bed and breakfast on Booking.com only to be told at the property that for 3 months, they don't serve breakfast anymore.

    Nothing, really ... Ramada is a hotel chain that is a renowned brand and a symbol of quality. This one was disappointing, though!

    Stayed in May 2025

  • Reviewed: 17 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We were not satisfied with our stay. The website said breakfast was included, but when we arrived, they told us they hadn’t served breakfast for six months. They claimed they were working with Booking to update the listing, but we found that hard to believe. There was no water on our floor (3rd floor), and a leak in our room forced us to move. On top of that, the elevator was broken, which made things even more inconvenient.

    The space was clean and the location was good!

    Stayed in June 2025

  • Reviewed: 8 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was no way to block out the sun because the curtains in the room were sheer and striped. We also did not have anyone come in to refresh our linens, towels, or trash. One of the elevators was also broken.

    The staff was kind and courteous. We also appreciated having the parking garage to store our vehicle.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    5.0
    Passable
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Advertising breakfast but there wasn't any available. Shower curtain rod was falling down.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    5.0
    Exhausting
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast like advertised, elevator was broke I’m 9 months pregnant and had to take stairs was on 3rd floor

    Stayed in June 2025

  • Reviewed: 18 June 2025

    5.0
    WILL NOT RECOMMEND THIS HOTEL TO ANYBODY
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    NO BREAKFAST; Poor WiFi; Noisy AC unit; Poor TV Service; Dirty Carpets and Floors; ONLINE ADVERTISING STATED BREAKFAST OFFERED, HOWEVER NO BREAKFAST; NO LOBBY RESTROOMS FOR GUESTS CHECKING-IN

    Location

    Stayed in June 2025

  • Reviewed: 18 June 2025

    5.0
    I WILL NOT RECOMMEND THIS HOTEL TO ANYBODY
    • Leisure trip
    • Family with young children
    • Double Room with One Full Bed and Bathtub with Grab Bars - Mobility Accessible/ Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No Breakfast; Poor TV Service; Poor WiFi; Refrigerator Freezer was frozen up

    LOCATION

    Stayed in June 2025

  • Reviewed: 17 June 2025

    4.0
    It was terrible.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator didn’t work and bath tub was dirty and old.

    It was terrible

    Stayed in June 2025

  • Reviewed: 6 June 2025

    5.0
    ok for a short stay
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    the website offered free breakfast and shuttle from airport to hotel. Not true.

    Room was large and comfy

    Stayed in May 2025

  • Reviewed: 2 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms need to be updated there aren't enough plugs for people with modern devices and maintenance had to come open my door because it wouldn't open for me I don't know if it's stuck or what I didn't want it to happen again that I prop the water bottle in the door didn't like having to leave my room open to just anybody who could wonder in while I went down the hallway or to the pool but I didn't want to take chances that I would have to have maintenance come again either. 👎🏼😞

    I did like being able to find a close parking space to the door in the parking garage That was nice

    Stayed in June 2025

  • Reviewed: 4 May 2025

    5.0
    The hotel hallway was flooded for four days. The gym is only in the pictures, there is nothing there
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning

    Customer service

    Stayed in April 2025

  • Reviewed: 3 May 2025

    5.0
    Disappointing for Wyndham branded hotel
    • Business trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Hour and half wait to check in because of computer issues. Key card reader didn't work, elevator from 3rd floor wouldn't function. No breakfast, no restaurant. Place needs to be updated.

    Location, ac worked well.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    6.0
    Great location, good value, safe, but definitely not a luxury stay
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Half of the furniture was falling apart, everything felt kind of sticky

    Looks like it was once quite nice, but has not been kept up. Big rooms, great location, parking was great.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    5.0
    No breakfast at all !!!!!!!!
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    I didn't like that it advertised breakfast on booking , but it didn't have breakfast at all. The days I didn't have my privacy plaque on my door, housekeeping never showed up. There is no security box to lock your valuables in. Poor lighting, bathroom light sucked and only the lamp worked in the room. So good luck trying to check yourself in the mirrors near your room door or taking a decent mirror photo.

    The only thing I kind of liked was that Walmart was close by . And that there was a mini fridge and microwave in the room.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    5.0
    guetto
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    when arrived there was a men recording in the lobby demanding a refund and see the manager and the manager took for ever to come out. making the poor receptionist take all the insults and this man making all of us uncomfortable and trying to protect our identity and cc because he was recording us.

    the hotel look online and also it stayed it included breakfast . BTW it's false advertising as they do not have complementary breakfast or breakfast. we were sent to Dennys.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast as advertised. Wifi weak in room

    Stayed in April 2025

  • Reviewed: 29 April 2025

    5.0
    Ramada’s Reputation is in Jeopardy
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Furniture was outdated, carpet in room was stained. Facility grounds needs to be power washed and upon entry to the lobby there’s an odor that remained the entire stay. I would have opted for another place to stay if it wasn’t being used for out of town accommodations.

    Location

    Stayed in April 2025

  • Reviewed: 14 April 2025

    4.0
    It was disappointing. The location was good.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast. Carpet old and greasy. Room phone was not working for calling the front desk. Bathroom little unclean/ old needs some makeover. Hairdryer did not work. Used towels taken by housekeeping staff but not replaced.

    There was no breakfast. The breakfast area is under renovation. They mentioned they have notified this issue to Booking.com but still they have it on their portal. I have raised this concern to Booking.com but not sure that they are doing something about it.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Most comfortable bed I’ve slept in! The room was huge, smelt like cigarettes but had a fridge and microwave. It was slightly further from the airport than I thought but that was my own lack of research. Pretty outdated looking but was perfect for what I needed

    Stayed in April 2025

  • Reviewed: 2 April 2025

    4.0
    Bad
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room was not clean the whole time I was there. Nothing was refilled also no breakfast was provided as stated in the app only coffee

    Stayed in March 2025

  • Reviewed: 30 March 2025

    5.0
    Not recommended
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A lot of work needed I have a p/o that says free shuttle to & from airport - NON-EXISTENT so I had 2 cab bills I wasn’t expecting Also that there was a restaurant - CLOSED The window was partly open & it couldn’t be closed

    Stayed in February 2025

  • Reviewed: 30 March 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with One Full Bed and Bathtub with Grab Bars - Mobility Accessible/ Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Front entrance was broken. Old run down.

    Restaurant closed

    Stayed in March 2025

  • Reviewed: 29 March 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very unclean and not updated. The posting said breakfast included but there was nothing

    Stayed in March 2025

Showing 1 – 25

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