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Reviews of Quality Inn & Suites Creedmor - Butner 2 stars

2575 West Lyon Station Road, Creedmoor, NC 27522, United States

#4 of 4 hotels in Creedmoor

Guests' Choice

Review score

Based on 102 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.1

  • Location

    7.1

  • Facilities

    5.8

  • Staff

    7.1

  • Value for money

    6.4

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 5 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Accessible/Smoking
    • Stayed 1 night
    • Submitted via mobile

    It's clean but an older run down hotel. Needs updating.

    It's a perfect 1/2 point for my boyfriend and I to meet

    Stayed in June 2025

  • Reviewed: 25 May 2025

    5.0
    Passable
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Unimpressed with the breakfast, Maybe add Eggs.

    Was pet Friendly

    Stayed in May 2025

  • Reviewed: 14 January 2025

    7.0
    Good
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I had asked for a 1st floor room and that was not accommodated

    Quiet and clean

    Stayed in January 2025

  • Reviewed: 2 October 2024

    7.0
    Comfortable, good value, but breakfast is limited
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was nicely decorated and very comfortable, but there was a lot of trash around the parking lot. The breakfast is very limited, consisting of mostly biscuits and gravy - and there’s a strict rule against carrying anything (even coffee) back to your room. Overall, it’s an ok place to stay for an overnight stopover.

    We chose the location since it wasn’t in a big city, but still close enough to visit for a nice meal and the rates aren’t as high as a big city.

    Stayed in September 2024

  • Reviewed: 6 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Didn't know I had to leave a deposit on my rooms when checking in. Never did that before in other hotels.

    Price was reasonable

    Stayed in June 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit outdated, not many amenities close by.

    Close to the interstate. Room was basic, but clean and comfortable.

    Stayed in May 2024

  • Reviewed: 22 January 2024

    6.0
    not booking there no more
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    breakfast talk ti the front desk person about the breakfast he ignored me very rude

    Stayed in January 2024

  • Reviewed: 23 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Accessible/Non-Smoking
    • Stayed 4 nights

    Lack of daily cleaning. Lack of TV channel list.

    Friendly staff. Good breakfast.

    Stayed in June 2023

  • Reviewed: 25 April 2023

    5.0
    It was adequate, but did not feel completely safe.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Yelling and loud music at midnight. Thin walls allowed birdsong in the morning to wake me up (pleasant sound, but prefer quiet) Security deposit makes it seem like they expected a rough crowd - not secure.

    breakfast was good. Room was clean. TV was OK.

    Stayed in April 2023

  • Reviewed: 14 October 2022

    7.0
    Good location to visit my grand kids
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I was charged more than my reservation said I would be.

    So so.

    Stayed in October 2022

  • Reviewed: 30 August 2025

    3.0
    Less Than Satisfactory
    • Leisure trip
    • Solo traveller
    • Double Room - Accessible/Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The place was a construction zone! No ice at all for use in the hotel! No help internally in the hotel!

    Location. The bed.

    Stayed in August 2025

  • Reviewed: 23 June 2025

    4.0
    Would not stay again nor recommend. Thought Booking would have higher standards
    • Leisure trip
    • Couple
    • Double Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room - air cond was bad. Breakfast was marginal; few items

    Location

    Stayed in June 2025

  • Reviewed: 2 May 2025

    3.0
    Won't stay again
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Cable, phone, internet where all out during stay. Not the staffs fault as road construction outside was the cause. However I feel we should have been offered a discount or some type of comp. Trash and a laundry cart sat outside on the sidewalk the entire stay. I asked the night staff if i could have a coffee packet for my room but he had no idea what I meant. He was a pleasant man but his English wasn't the best.

    Breakfast was ok. I did have to ask for coffee to be made two days as it was empty. Staff was pleasant. Location to where i was goi g was great.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    1.0
    Horrible experience small beds and linen disnt look clean at all
    • Leisure trip
    • Couple
    • Double Room - Accessible/Smoking
    • Stayed 1 night
    • Submitted via mobile

    No WIFI phone or internet

    Nothing

    Stayed in April 2025

  • Reviewed: 6 April 2025

    1.0
    It was most unpleasant stay and our hotel door didn’t have a standard security backup lock so very unsafe and they put u
    • Leisure trip
    • Family with young children
    • Double Room - Accessible/Smoking
    • Stayed 1 night
    • Submitted via mobile

    We booked a nonsmoking room through booking.com and when we arrived the front desk told us it was reserved as smoking room and they were fully booked. I walked around the motel and it did not look fully booked because maybe like 10-11 cars parked around it. Another customer who checked in after me was told the same thing so something does add up. Very disappointing stay and now all of stuff smells like smoke. The room door was not safe and there was no secondary lock so we felt unsafe the whole night.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    1.0
    Upcharged and underdelivered
    • Business trip
    • Group
    • Double Room - Accessible/Non-Smoking
    • Stayed 11 nights

    Be Warned. Don't waste your money here. Did not honor original booking.com rate and booking, upcharged for the size bed I originally selected. Rooms smelled like pot. Broken inoperable gym equipment, gym room also smelled intensely of marijuana, "breakfast" was not hot, consisted of cold prepackaged food products, a broken juice machine, coffee they did not bother to refill, no water. Asked staff at front desk for towels and toilet paper and they asked me to bring them my used towels and would only give me a single TP role, apparently their service is do it yourself. They did not disclose there was recent neighboring construction and that their water could be contaminated. When I asked about the water they attempted to hide the notice and claimed "it's fine now". Since every other interaction I had with them was dishonest I had to purchase drinking water for the duration of my stay.

    N/A

    Stayed in April 2025

  • Reviewed: 21 February 2025

    3.0
    Scared to sleep bc of water bugs. Had no choice but to stay because I was stranded due to weather and had to be able to
    • Business trip
    • Solo traveller
    • Suite with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were giant water bugs climbing around in the bathroom and two dead on floating in the bottom of the toilet.

    Close to work, decent price

    Stayed in February 2025

  • Reviewed: 27 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room - Accessible/Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room is nothing like the picture online. It's was bugs found on walls. Furniture in the room is dirty. I was very disappointed.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    1.0
    Very poor
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked the king size room when I arrived they told me that the room was not available but I had already paid for it so I was put in a handicap room with a twin size bed it was horrible. The television remote control did not work at all so I had to watch infomercials the entire stay. There was someone banging on the upstairs door from 11:00pm to 1:30 a.m. police were outside it was crazy I would really like my money back

    The lady at the front desk was decent

    Stayed in December 2024

  • Reviewed: 30 November 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Ac and heat did not work

    Location

    Stayed in November 2024

  • Reviewed: 14 November 2024

    1.0
    No human decency
    • Solo traveller
    • Double Room - Accessible/Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Had a truly unsettling experience at this hotel. A domestic abuser showed up, and even though I called the police to ensure my safety, the hotel decided to cancel my reservation and force me to leave early instead of offering support. Beyond this, the room I was given was messy on arrival, and the TV didn’t work at all. This hotel seems more concerned with policies than people, showing little empathy or basic human decency. I wouldn’t recommend staying here

    Stayed in November 2024

  • Reviewed: 19 August 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The first room they gave us, had holes in the wall, holes in the ceiling, stains in the bed spread, lamp shade has spots all over it and smelled terrible. Went down to the front office and asked for another room. The next room didn't smell and was 10 times better than the first but was super hot and took forever to get it to cool off. The breakfast in the morning was terrible. The coffee was extremely weak and tasted like brown water, the got did was hardly anything left and it was still 30 minutes before breakfast was over. Overall it was a terrible stay. Next time I'm visiting family, I'll take the drive to Durham to stay or try the best Western that was across the street

    The beds were very comfortable

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    I would definitely stay there again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty clothes behind the chair from previous guests

    Staff very friendly

    Stayed in August 2024

  • Reviewed: 3 August 2024

    8.0
    Great pit stop
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    It would’ve been nice to walk into a cool room and put our feet up after 5 hrs traveling , since it was a very hot day. Had to turn on air and wait to have the room cool off - a nice little perk would be to cool the rooms off before guests check in. Overall, everything else was great.

    Great location for an overnight while traveling, right off 95. Clean, comfortable, bonus was an early morning breakfast before we got back on the road -thanks

    Stayed in August 2024

Showing 1 – 25

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