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Reviews of Quality Inn & Suites York East 3 stars

2600 East Market Street, York, PA 17402, United States

#28 of 30 hotels in York

Guests' Choice

Review score

Based on 172 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.4

  • Facilities

    6.2

  • Staff

    6.9

  • Value for money

    6.8

  • Free WiFi

    5.5

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Showing 1 – 25

  • Reviewed: 2 August 2025

    7.0
    Overall a good value and would choose this hotel again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Handle for the sink came off in my sister's hand during normal use.

    Breakfast was good. Not restaurant quality but a decent selection and decent for being free. Location and price is why I chose this hotel. The laundry room came in handy as we got caught in the rain and needed to dry our clothes. Staff was very friendly and helpful.

    Stayed in June 2025

  • Reviewed: 27 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were people other guests smoking pot and there was a fight above us between a woman and a man and it didn't sound good hitting and slamming

    The room was clean location was nice staff was nice

    Stayed in July 2025

  • Reviewed: 16 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room needs some major updating. I told the staff member at check-in that I had a dog ,which is an extra $20..00 which I knew,and let them know I had an 11 year old dog we were placed on the second floor. My dog had a very hard time with the steps. ( No elevator) Reservation said included breakfast, was told at check in not correct breakfast was available at 10% off not included.

    I liked location and price for a weekend night with a dog. Staff friendly. Room was clean. Pool area was beautiful.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower head was broken, the refrigerator was lopsided and the door kept getting stuck to open.

    The location is nice

    Stayed in June 2025

  • Reviewed: 2 March 2025

    6.0
    Front desk Staff needs ALOT of work.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Staff at the front desk were not courteous, and if the guests need something, it should be available if and when it's needed. Not told no, and don't call or come back to the front desk again.

    Breakfast and room

    Stayed in February 2025

  • Reviewed: 15 October 2024

    7.0
    Motel style hotel, perfect for a night or two
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The hotel has a 'motel' set up with rooms facing outside and the room doors being street accessible. I don't love this set up so thats more of a me issue than anything else. Otherwise perfectly fine hotel

    Staff was very accommodating, it was easy to park and get to.

    Stayed in October 2024

  • Reviewed: 23 September 2024

    5.0
    If it were for Rachael roach and her sister it would have been ok.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room smelled fresh and looked ok. Sleeping through the night we experienced a roach crawling on bed and one across the floor while going to the bathroom. I killed both and showed them to the man checking out and he said he would alert his manager. I told the manager there was a big gap under the front door that needs to be fixed.

    The location was convenient. The check in was simple and person was very nice.

    Stayed in September 2024

  • Reviewed: 19 July 2024

    7.0
    Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Quiet, friendly.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    6.0
    Quiet and spacious
    • Leisure trip
    • Family with young children
    • King Suite - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The young lady at the counter was rude and deactivated our cards a day early because she was rushing.

    The room was spacious

    Stayed in April 2024

  • Reviewed: 28 June 2024

    5.0
    Passable
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff

    The location was great

    Stayed in June 2024

  • Reviewed: 3 June 2024

    6.0
    Don't plan on breakfast
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    For free breakfast, there were no forks, asked for some and I was told there were no more (keep in mind, I'm talking about that flimsy plastic cutlery here) so we shared a waffle, eating it with a spoon. 45 minutes before breakfast was to end is when we entered. There were no more eggs or sausage, and we were told none would be made available to us. Before ending up with a waffle, I thought cold cereal would be ok, again, there wasn't any milk and we were told they were all out. I don't think we were being unreasonable for being very displeased. I spoke to the manager before we left, told him what a great sleep we both got, and were happy with the room overall. Then I told him about the breakfast, and how the staff member just repeated, they're of each thing. His only response was, oh, well she doesn't speak English. Ummm 🤔 maybe they should have an English speaking member of their staff working areas that will most likely encounter guest request or complaints.

    The bed was super comfortable and the air conditioning unit worked great.

    Stayed in June 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only 2 towels in room

    Room was clean and bed very comfortable

    Stayed in April 2024

  • Reviewed: 14 October 2023

    7.0
    Pretty much get what you pay for
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Internet, once everyone started using it it became very slow. Bathroom was very tiny and shower very slow to drain.

    Had a nice breakfast, bed was comfortable

    Stayed in October 2023

  • Reviewed: 21 September 2023

    5.0
    I needed a place to sleep but I will not come with my wife.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    The Equipment are very old, not in good shape, the room was very border line for the cleaning.

    Easy access, not far from some shops, parking is easy. Team done what they can to help.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not very clean

    Close to amenities

    Stayed in September 2023

  • Reviewed: 20 August 2023

    7.0
    keep up the good work
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing bad to say about the property

    Location and parking right outside the room

    Stayed in August 2023

  • Reviewed: 28 June 2023

    5.0
    It was okay stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower/tub was not cleaned. The floors needed vacuumed.

    The location was okay. The food was good.

    Stayed in May 2023

  • Reviewed: 18 June 2023

    6.0
    Quality Inn
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    For the most part the room was clean but there was a hole in the bed sheet. Also the bathroom is very small and cramped.

    The location was nice. Easy to get to many shopping places.

    Stayed in June 2023

  • Reviewed: 25 May 2023

    7.0
    Stay was nice
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very small bathroom

    Breakfast is great location good

    Stayed in May 2023

  • Reviewed: 10 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It had roaches at least 10 we left

    Stayed in August 2022

  • Reviewed: 7 September 2025

    8.0
    Will definitely stay here again!
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms & the breakfast were ok.

    The rooms were great! The bed & pillows were amazing! Best night sleep in a hotel ever!!!

    Stayed in September 2025

  • Reviewed: 13 August 2025

    1.0
    Rude staff dirty rooms terrible location
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing everything e

    Stayed in July 2025

  • Reviewed: 23 July 2025

    3.0
    Left a day early!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There was a roach behind the chair and other bugs. The paint was peeling off in the bathroom. Our remote didn’t work as well as the door reader for our key. They don’t offer even water. People live there and one room smelled so bad I think if the health department came in they would close it down.

    The breakfast and pool.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wasn’t the cleanest

    The pool!

    Stayed in July 2025

Showing 1 – 25

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