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Reviews of Quality Inn & Suites Florence Civic Center 2 stars

150 Dunbarton Drive, Florence, SC 29501, United States

#25 of 41 hotels in Florence

Guests' Choice

Review score

Based on 343 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    7.8

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Couple
    • King Suite - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The young lady st desk should be more acquainted with the room numbers. She sent me to one end of the building and the room was totally opposite of the floor. I was walking with a handful of bags

    I had no problem with room, or facility. You can see that they are working on property. The room was decent and clean.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    7.0
    It's okay.
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff is respectful, just not friendly. It's fine, not enough to avoid the place. Our room didn't have trash bags and the TV stations didn't match the guide in the room but those are minor issues. There was a surprise pet fee which I wasn't excited about but I get it.

    The bed was very comfy! And the location is exceptional. I'm celiacs and there's plenty of options for eating right around the hotel.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The gentleman that checked me in greeted me with professional and welcoming manners. The check in was easy. The room was okay. Customer service will always be more focal point on reviews so that made the stay good.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    6.0
    Quality Inn Florence
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sheets was stained. Bed was uncomfortable.

    Breakfast was good. Close to the highway.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very well
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice room, it had what I needed

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    Short n pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs to be updated, remove carpet

    Close off 95, good restaurants around

    Stayed in July 2025

  • Reviewed: 24 June 2025

    8.0
    Comfortable affordable and met our needs.
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was fine.

    Could walk with our dog to local parks pet friendly restaurant.

    Stayed in June 2025

  • Reviewed: 24 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location by 95 and lots of restaurants

    Stayed in May 2025

  • Reviewed: 26 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Mattress was not very comfortable.

    Location was great.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need an elevator

    Location to Darlington was great!

    Stayed in April 2025

  • Reviewed: 13 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    1. Breakfast-poor. Food choices and quality were poor. Coffee was terrible. 2. Elevator to second floor?? No one told us where the elevator was and we could not find it.

    1. Location

    Stayed in April 2025

  • Reviewed: 11 April 2025

    7.0
    It was a nice place. Comfortable beds, but dog hair on the bed sheets. Did t like that.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like finding dog hair on my bed sheets.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Updated and comfortable rooms
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    The breakfast was okay but, really needed eggs. The light outside our room was very bright and shined in the room even with the curtains drawn and made it hard to sleep. Really needed an elevator, we are older and it is harder for us the climb stairs.

    The rooms were very nice and the beds were comfortable. I liked that they had tea in the rooms, I don't drink coffee. The room was updated, clean and large. Price was reasonable. Had an outside pool but, was cold.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    room was fine.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    one gentleman was waiting at the desk to check out. He needed a receipt, which he said he was told the night before, he would have to get in the morning. The lady working told him he would have to wait until she got breakfast ready. He was very unhappy.

    Breakfast was to be served at 6:00 am. The doors to the lobby remained locked until about 6:10. There were about 8-10 of us standing outside. We could see an employee sitting in the lobby on her phone. The front desk phone rang and that’s when she got up. She then unlocked the door and went to the kitchen to start the breakfast service. I chose not to wait. I got a cup of tea and left. No one was happy.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good value

    Stayed in March 2025

  • Reviewed: 29 March 2025

    7.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No breakfast available, it starts at 6 I was there at 6:30. No fruit, no coffee, 3 slices of old bread. Etc etc. very disappointed. We had a crew of workers that parked there very loud equipment in front of our door, which was left on for hours once I called the front desk an hour later it was shut off, but it was turned on again at 5:30 in the morning. Make sure you get a room in front.

    Area

    Stayed in March 2025

  • Reviewed: 1 March 2025

    7.0
    Fine
    • Leisure trip
    • Solo traveller
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleaning of the room was very spotty. Smears all over the TV, side mirror by sink and refrigerator door were very dirty .

    Spacious and comfortable

    Stayed in February 2025

  • Reviewed: 16 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Whirlpool - Non smoking
    • Stayed 1 night
    • Submitted via mobile

    The lady at the front desk was very rude and impolite if I got to deal with her next time I'll walk out (to the lady with all that makeup on )

    The room was great

    Stayed in February 2025

  • Reviewed: 17 January 2025

    7.0
    Ok for a travel stop.
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was renovated as far as bed, furniture, and carpeting, but the bathroom was not and the lighting was older ( had regular plugs in bedside lamps but no usb). Seems room may have been a smoking room at one time and that smoke smell lingers. We are not smokers, so notice it maybe more than others.

    Decent price. Good location. Bed comfortable. Easy to get to restaurants and I95. Room wasn’t the best we have stayed in at a comparable price, but did work for us.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outside access only to the room, plus stairs only is inconvenient when carrying multiple bags to the room.

    The location just off of the interstate and being right next to some shops (target) was nice! The room was ok. The beds were comfortable.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    7.0
    Im not booking here again.
    • Leisure trip
    • Solo traveller
    • King Suite - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff was not very welcoming. I booked a “non-smokers” room but the room smelled just like smokers room & I seen a roach.

    I like the location. Really didn’t have to travel far to restaurants or the shopping mall.

    Stayed in December 2024

  • Reviewed: 23 December 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was not deep cleaned and obvious areas were missed (i.e. behind bathroom door).

    Convenient to I-95 and many shopping/restaurant options. Pet friendly. The room was spacious and comfortable.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    7.0
    Good would stay again!
    • Leisure trip
    • Family with young children
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The lady who worked the breakfast definitely needs some customers service skills. A not be a smart ass and maybe even warm the gravy before dumping it the crockpot. She was definitely rude all four mornings.

    It was clean and quiet and the location was good.

    Stayed in December 2024

  • Reviewed: 21 October 2024

    6.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Comfortable beds

    Stayed in October 2024

Showing 1 – 25

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