Reviews of Quality Inn 2 stars
600 North I-27, Plainview, TX 79072, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe room was cleaned and the beds soft .
The internet didn't work.
Hello Tracy, Thank you for sharing your feedback. We're glad to hear that you enjoyed the cleanliness of your room and the comfort of the beds. We acknowledge that internet connectivity can be crucial during your stay, and we appreciate your input. Your comments will help us in our ongoing efforts to enhance our guest experience in the future.
Hello Tracy, Thank you for sharing your feedback. We're glad to hear that you enjoyed the cleanliness of your room and the comfort of the beds. We acknowledge that internet connectivity can be crucial during your stay, and we appreciat… Show more
Reviewed: 8 August 2025 · Stayed in May 2025
Verified reviewThe room was clean. And comfortable.
There was a bar attached to the hotel. People were partying till late and making noice.
Hello Martin, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found your room clean and comfortable. We appreciate your comments about the bar noise and will certainly take this into account as we continue to improve our guest experience. Thank you for bringing this to our attention, and we hope you consider staying with us again in the future.
Hello Martin, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found your room clean and comfortable. We appreciate your comments about the bar noise and will certainly take this into account … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewConvenient location
The floor in the was dirty. And the laundry room was filthy. Nasty smell in certain areas going from our room to the lobby. Smelled like cats
Dear Guest, Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the convenience of our location, but we always strive for cleanliness throughout our property and take guest input seriously. Your observations will be shared with our team to help enhance the experience for future guests. We hope you consider staying with us again to see any improvements made.
Dear Guest, Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the convenience of our location, but we always strive for cleanliness throughout our property and take guest input seriously. Y… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewOur room was very clean and the bed was comfortable.
There was a "cleaner" smell that was very strong the first few hours of our stay.
Hello Laury, Thank you for sharing your feedback about your recent stay. We're glad to hear you found your room clean and the bed comfortable. Our housekeeping team takes pride in their work, and any strong odors can sometimes occur during the cleaning process. We appreciate your understanding and hope you enjoyed your overall experience. Your comments are important to us as we strive for continuous improvement.
Hello Laury, Thank you for sharing your feedback about your recent stay. We're glad to hear you found your room clean and the bed comfortable. Our housekeeping team takes pride in their work, and any strong odors can sometimes occur du… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewDid not eat breakfast
It was all great
Hello Betty, Thank you for your feedback! We're glad to hear you had a great stay. Breakfast can be a wonderful way to start the day, and we offer a variety of options for our guests. We hope to welcome you back in the future so you can enjoy all that we have to offer.
Hello Betty, Thank you for your feedback! We're glad to hear you had a great stay. Breakfast can be a wonderful way to start the day, and we offer a variety of options for our guests. We hope to welcome you back in the future so you … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWe liked the convenience. Restaurants near by. Staff seemed friendly
The floors were sticky. The bathroom had a shower head but the shower didn't work. Bed was ultra soft. Which is good for some but hard on others. Pool needs help. No towels for the pool. There's a bar on location which played loud music till closing. Our room happened to be right next to it. So Sleeping was difficult.
Hello Little, Thank you for sharing your feedback. We're glad to hear you enjoyed the convenience of our location and found our staff friendly. We take your comments seriously regarding the issues you encountered and will consider them as valuable insights for future improvements. Your experience helps us enhance our services for all guests. We appreciate you taking the time to write to us.
Hello Little, Thank you for sharing your feedback. We're glad to hear you enjoyed the convenience of our location and found our staff friendly. We take your comments seriously regarding the issues you encountered and will consider th… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewNothing
It was dirty, and the rooms were nothing as they appeared online. The pool wasn’t even open either.
Dear Guest, We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. Our team takes pride in providing accurate representations of our accommodations, and we will continue to evaluate our online listings to ensure they reflect reality. Regarding the pool, seasonal availability can sometimes affect its operation. Your comments will be shared with the appropriate departments for consideration moving forward. Thank you for taking the time to share your experience.
Dear Guest, We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. Our team takes pride in providing accurate representations of our accommodations, and we will continue to evaluate our online list… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewBeds were comfortable.
The floor was so dirty it turned our feet and socks black on the bottom. Our grandkids stopped by the room to visit and my grandson took his shoes off and we were disgusted by his feet after only a few moments. We couldn't walk around without having shoes on. They were literally black.
Hello Angel, Thank you for sharing your feedback regarding your stay. We are glad to hear that you found the beds comfortable. Your comments about the cleanliness of the floors are noted and will be shared with the appropriate team to ensure improvements are consistently made. We appreciate your observations as they help us enhance the guest experience in the future.
Hello Angel, Thank you for sharing your feedback regarding your stay. We are glad to hear that you found the beds comfortable. Your comments about the cleanliness of the floors are noted and will be shared with the appropriate team to ensu… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe air conditioning was excellent! Plainview, Texas was hot and miserable when we got there, but when we checked in the room itself was very cool and comfortable. That was the best feature, and it is very important in Texas in the hot weather months. The refrigerator worked very well, and so did the microwave.
My room entry 'cards' did NOT WORK on the morning that I was checking out. It was fortunate for me that my wife was inside the room to let me back in after I was out getting ice, packing the car, etc. When I touched the card to the receiver on the door it displayed a red light and would NOT unlock. THAT was pretty bad, and could have been much worse.
Hello Norman, Thank you for your feedback. We understand that having your room entry cards malfunction can be very frustrating, and we appreciate your understanding in the situation. We're pleased to hear that you found the air conditioning, refrigerator, and microwave to be working well and contributing to a comfortable stay. Your comments are valuable for our continuing efforts to enhance the guest experience, and we hope to welcome you back in the future to enjoy another stay in Plainview.
Hello Norman, Thank you for your feedback. We understand that having your room entry cards malfunction can be very frustrating, and we appreciate your understanding in the situation. We're pleased to hear that you found the air conditi… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGood
Nothing
Hello spurlin, Thank you for sharing your thoughts. We value all feedback as it helps us understand our guests' experiences better. If there are specific aspects you'd like to discuss further, please feel free to reach out to our management team. Your insights are important to us, as they enable us to enhance the services we provide.
Hello spurlin, Thank you for sharing your thoughts. We value all feedback as it helps us understand our guests' experiences better. If there are specific aspects you'd like to discuss further, please feel free to reach out to our… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewConsidering it was by the freeway it was quiet except.
The only thing is That there was loud music and we were literally right next to the club . Not a good thing for tired travelers ! All we want is to get rest .
Hello Erika, Thank you for your feedback regarding your recent stay. We understand that noise can be a concern, especially for tired travelers, and we appreciate you sharing your experience with us. Your comments will be taken into account as we continually strive to enhance our guests' comfort. We hope you had the opportunity to enjoy other aspects of your visit and wish you safe travels in the future.
Hello Erika, Thank you for your feedback regarding your recent stay. We understand that noise can be a concern, especially for tired travelers, and we appreciate you sharing your experience with us. Your comments will be taken into accou… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewHow clean it was
Nothing
Hello Emilio, Thank you for sharing your feedback on the cleanliness of our hotel. We appreciate your thoughts and will continue to strive for excellence in all areas. Your comments have been noted for our improvement efforts.
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewThe beds are very comfortable!
Hello Jessica, We are delighted to hear that you found our beds comfortable during your stay! Providing a restful night's sleep is our top priority for all our guests. We appreciate your feedback and hope to welcome you back for another relaxing stay soon.
Hello Jessica, We are delighted to hear that you found our beds comfortable during your stay! Providing a restful night's sleep is our top priority for all our guests. We appreciate your feedback and hope to welcome you back for anothe… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewWe found a marijuana roach in our room
Hello Lisa, We are sorry to hear about your experience. We encourage guests to contact our management team directly with any concerns for further investigation and resolution. Thank you for bringing this to our attention.
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewBreakfast was OK, but with great sausage. The breakfast lady is a real asset to the business. Great attitude. Even though our non-smoking room was right next to a smoking room, we never smelled even a tiny bit of smoke inside. This was remarkable.
Hello Kevin, We appreciate your feedback on our breakfast and staff. Our team takes pride in providing excellent service. It's wonderful to hear that you had a positive experience regarding the room's cleanliness and non-smoking policy. Your comfort is important to us, and we are pleased that you enjoyed a smoke-free stay.
Hello Kevin, We appreciate your feedback on our breakfast and staff. Our team takes pride in providing excellent service. It's wonderful to hear that you had a positive experience regarding the room's cleanliness and non-smoking po… Show more
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewlower floor could park car by door.
Sheets looked dirty-was too tired to care, security latch on door was broken, we chose not to shower because it just was mot sparkling clean. Glad we brought our wipes.
Hello Deborah, We appreciate your feedback on your recent stay with us. We have noted your comments regarding the cleanliness and maintenance issues and will address them with our team. We strive to provide a comfortable and enjoyable stay for all our guests. Thank you for choosing to stay with us.
Hello Deborah, We appreciate your feedback on your recent stay with us. We have noted your comments regarding the cleanliness and maintenance issues and will address them with our team. We strive to provide a comfortable and enjoyable st… Show more
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewLocation
Dirty rooms with bugs. None smoking rooms that smell like smoke.
Hello James, We're sorry to hear about your experience at our hotel. We appreciate your feedback and encourage you to reach out to our management team to further discuss your concerns. We strive to provide a comfortable stay for all our guests and will address this matter accordingly. Thank you for bringing this to our attention.
Hello James, We're sorry to hear about your experience at our hotel. We appreciate your feedback and encourage you to reach out to our management team to further discuss your concerns. We strive to provide a comfortable stay for all ou… Show more
Reviewed: 2 September 2024 · Stayed in August 2024
Verified review