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  5. Reviews of Homewood Suites by Hilton St. Louis Westport

Reviews of Homewood Suites by Hilton St. Louis Westport 3 stars

2434 Old Dorsett Road, Maryland Heights, MO 63043, United States

#4 of 21 hotels in Maryland Heights

Guests' Choice

Review score

Based on 68 hotel reviews

8.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 3 September 2024

    9.0
    Nice Stay
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed and linens needed additional care. Breakfast selection very limited.

    Great Location. Front desk customer service Alexa was very helpful and accommodating with my request.

    Stayed in September 2024

  • Reviewed: 19 February 2024

    9.0
    Great hotel!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only reason i gave a 9 instead of 10 was because we were in a queen room with 2 beds and a sofa bed but there were only 3 sets of towels(most have 4) and no bedding for the spfa sleeper, I had to go downstairs to get both which honestly isnt a super big deal. The only real negative we had, which has absolutely nothing to do with the hotel itself, is the people above us who let their kid run back and forth til 2am and start up again at 7am.

    1st, the lady at the front desk when we checked in (Dashia) was very very pleasant and upbeat. Great hospitality and very welcoming. 2nd, the hotel was very clean and smelt amazing. 3rd, the bbq place across the street (Bandanas) was sooo good! The manager was even great. The room was huge, the pool was decent. They have free hot breakfast, but we didn't eat it because we wanted waffle house lol. Their workout room is open 24 hours. This is a great place to stay. Very nice!

    Stayed in February 2024

  • Reviewed: 6 September 2023

    8.0
    The Hotel left a lot to be desired
    • Leisure trip
    • Couple
    • Premium King Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The dishes were not clean in the dishwasher, there were no paper towels and the breakfast was tasteless, boring, unappetizing and no choices i.e bacon/sausage. You couldn't taste any love in the food, in a word - eat this to hold you over until you can get something else.

    I loved the location of the hotel, good restaurants were conveniently located

    Stayed in September 2023

  • Reviewed: 11 June 2023

    9.0
    would stay again
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no hot tub

    it was great

    Stayed in June 2023

  • Reviewed: 8 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no hot tub :/

    everything

    Stayed in June 2023

  • Reviewed: 28 March 2023

    8.0
    Customer service support
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    While the staff was pleasant, there was no "above and beyond" service, i.e. I noted in our reservation we'd be using the sofa bed. Upon a late night arrival, the sofa bed wasn't made nor was there bedding in the room for it. When I called front desk they said they typically like to keep the extra bedding in the closet but if it wasn't there I could run down for it, which I did. There wasnt a fitted sheet in the set so we had to use a blanket for it. There are a few opportunities of better service for that scenario.

    Our room was the perfect setup for our family of 6.

    Stayed in March 2023

  • Reviewed: 16 August 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was pretty dirty, no extra bedding for the pull out, and we killed several centipede bugs while in the room.

    Lady at the front desk was amazing, very sweet to both my kids and showed them the golf holes in the back to play.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    4.0
    Homewood suites was a major disappointment from the last time.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That I was double charged for one dog for less than 24 hours of my dog being there, the tub was draining very slow to the point where I thought it was stopped up. The breakfast is horrible and it used to be my favorite thing for choosing Homewood suites. The room was OK until you get the walking through and you see the there’s plenty of dust that has been building up for quite some time.

    The property was clean. It didn’t smell like smoke. The parking lot was clean Angela. The receptionist was very quick at checking us in.

    Stayed in July 2025

  • Reviewed: 29 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Clean and quiet even with a youth soccer team there ..plus close to restaurant

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was beautiful and the room was perfect for our family. The swimming pool water was a bit murky though. My 16 year old was bummed that the workout room was only for 18 year olds and older.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    10
    Wonderful stay!!
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our dresser drawers would not stay close. We had to prop our suitcase against it to keep it closed.

    Staff were so courteous and pleasant. The entire hotel was clean. Room clean and amazing with all amenities. The beds are super soft and comfortable. My favorite was the bathroom with the double shower heads where you can change the pressure. After all the stress of the storms and no power, an extremely hot shot was the icing on the cake. Close to lots of restaurants, walking distance to Syberg's. Breakfast was great!

    Stayed in March 2025

  • Reviewed: 29 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was not clean as I expected a Hilton to be

    Convince

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was excellent

    Everything

    Stayed in July 2024

  • Reviewed: 11 June 2024

    10
    The customer service at the front desk was phenomenal! Loved the accommodations in the bathroom.
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 3 nights

    The couch in a handicap accessible room should be at a higher profile. Or a chair that lifts up and down would be nice.

    It was okay. Not anything to write home about. Would have liked a donut or pastry selection.

    Stayed in June 2024

  • Reviewed: 25 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed and the breakfast was dry

    It was clean and quiet

    Stayed in March 2024

  • Reviewed: 14 January 2024

    5.0
    breakfast was not what we have had in the past at other Hilton’s. very disappointed in this location.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    noticed bugs within the first 10 min of being there not ants or fleas but definitely something that you would NOT want in your hotel room . Breakfast was awful. the waffle mix was either expired or old one of the 2 took 2 bites then took my kids away from them due to it tasting sour and expired. Son has had diarrhea the next day on our start of vacation … I spit mine out but I think he did eat a few bites:/

    location

    Stayed in January 2024

  • Reviewed: 9 December 2023

    5.0
    Upset
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Kids was running and kicking on the door playing all nite

    Workers

    Stayed in November 2023

  • Reviewed: 27 November 2023

    10
    Good value and location.
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    One of the elevators weren’t working properly. Breakfast wasn’t great.

    Rooms were big and laid out well. The full refrigerator was nice.

    Stayed in November 2023

  • Reviewed: 25 September 2023

    10
    Stay was better than expected the room was great
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Cleanliness and the comfort of the environment

    Stayed in September 2023

  • Reviewed: 19 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loved everything

    Everything

    Stayed in August 2023

  • Reviewed: 18 September 2023

    5.0
    Passable
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    we were put in a first floor room even though I had asked for a room on any floor but the first, and the room was across the drive from the neighboring bar who had a loud country -rock band playing until midnite.

    decent room, quite clean, comfortable bed

    Stayed in September 2023

  • Reviewed: 20 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Last week stay nosey

    I stayvweek before as well, but this week was constant noise over my head till 1130pm 1200 midnight

    Stayed in August 2023

  • Reviewed: 16 July 2023

    3.0
    unsatisfactory thanks to no cleaning and attitude of staff
    • Business trip
    • Solo traveller
    • Deluxe King Studio Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    After asking 3 times the staff just didn’t clean the room. This was my last stay here!

    Stayed in July 2023

  • Reviewed: 27 June 2023

    10
    our stay was very nice.
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing.

    it was nice quiet and very clean.

    Stayed in June 2023

Showing 1 – 25

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