Reviews of Inn at the Highland Denver Downtown 3 stars
2601 Zuni Street, Building A, Denver, 80211, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe location was convenient to where we needed to be, close to Elitch Gardens
Room was not ready, and after being it was ready we went to the room and they still cleaning it
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewStaff attention
The room was clean and quiet surroundings
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWe really enjoyed the desk staff (Mary) she worked her ass off to check us (4 people) inn even though Booking only confirmed 2 of our rooms. Thank you for your patience and professionalism
I had to leave early in the morning to catch a plane and we didn’t get to say goodbye to MARY.
Thank you for your thoughtful review! We're glad Mary was able to assist you and your group with such professionalism. We’ll be sure to pass along your kind words to her. We hope to welcome you all back soon! -Val
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewChris was the hotel front desk staff when we arrived and handled our group with ease. Mary was the receptionist when we left and was super helpful.
Pool in the pictures was under construction.
Thank you for your feedback! We're glad Chris and Mary were helpful during your stay. We appreciate your understanding regarding the pool construction and hope to welcome you back in the future. -Val
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe room was clean, The front desk manager let me check in early, a real life saver!
Towels could have been better.
Thank-you we do value your feedback, and we will be using this feedback to improve our services offered here at the hotel. We do hope you do give us another opportunity to provide exceptional service to you as our guest.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThe one outlet provided didn't work and the toilet flooded the bathroom when flushed.
Thank-you we do value your feedback, and we will be using this feedback to improve our services offered here at the hotel. We do hope you do give us another opportunity to provide exceptional service to you as our guest.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewEverything was good except cleaning up the outside of the property
Dirty outside
Thank you for your feedback and for the positive rating. We're glad to hear most aspects of your stay were good. We appreciate your comments about the exterior cleanliness and will share them with our team as we continue working to improve the guest experience. -Val
Thank you for your feedback and for the positive rating. We're glad to hear most aspects of your stay were good. We appreciate your comments about the exterior cleanliness and will share them with our team as we continue working to impr… Show more
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewClose to the concert venue
Lady at desk was rude and not helpful
Thank you for your feedback. We're glad you found the location convenient. Your comments are noted and appreciated as we continually look for ways to enhance the guest experience. -Val
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewNothing. Absolutely nothing!
The room was run down and dirty. It was not a safe place to stay because of constant noise from outside that seemed like drug deals taking place. This place should NOT be promoted as a good place to stay in Denver because it’s NOT! The phone didn’t work and it was a filthy RADISSON phone lol!
We're truly sorry your stay did not meet expectations. The concerns you mentioned about cleanliness, noise, and safety are unacceptable and are being addressed with urgency. This is not the standard we aim to uphold, and we appreciate your feedback. -Val
We're truly sorry your stay did not meet expectations. The concerns you mentioned about cleanliness, noise, and safety are unacceptable and are being addressed with urgency. This is not the standard we aim to uphold, and we appreciate y… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewWe want drug testing to stay in our public hotels around our kids
Thank you for taking the time to provide feedback about your recent stay at our hotel. We value your feedback and will work to continue to strive to keep our guests happy. Your feedback is important to us, and we take it seriously. We want to ensure that every guest has a positive experience at our hotel. If you have any additional comments or suggestions, please don't hesitate to contact us. We look forward to serving you again soon. General Manager-
Thank you for taking the time to provide feedback about your recent stay at our hotel. We value your feedback and will work to continue to strive to keep our guests happy. Your feedback is important to us, and we take it seriously. We want … Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe location was the best part of this property. Other then that the staff was a non factor and the room expense was to high even for the budget price it is offered at.
This is the lowest accommodation level you will find across America and they charge like it’s a brand or considered hospitality. The facility is barely a motel and is not up kept to any standard I know of!
We sincerely apologize that your experience fell so far below expectations. What you described is not the standard we aim to provide, and we take your concerns seriously. While we're glad the location met your needs, it's clear that we need to do better across the board. We hope to have the opportunity to give you a better experience in the future. -Val
We sincerely apologize that your experience fell so far below expectations. What you described is not the standard we aim to provide, and we take your concerns seriously. While we're glad the location met your needs, it's clear that… Show more