Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Colorado hotel reviews
  4. Denver hotel reviews
  5. Reviews of Inn at the Highland Denver Downtown

Reviews of Inn at the Highland Denver Downtown 3 stars

2601 Zuni Street, Building A, Denver, 80211, United States

#135 of 138 hotels in Denver

Guests' Choice

Review score

Based on 219 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.3

  • Location

    7.5

  • Facilities

    5.7

  • Staff

    7.5

  • Value for money

    6.4

  • Free WiFi

    6.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 23 June 2025

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds - Non-Smoking/Interior Corridors
    • Stayed 1 night
    • Submitted via mobile

    Lady at desk was rude and not helpful

    Close to the concert venue

    Stayed in June 2025

  • Reviewed: 25 April 2025

    4.0
    Rock bottom of the rock bottom. If not for location it would be a rip off and in a 3rd world experience.
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    This is the lowest accommodation level you will find across America and they charge like it’s a brand or considered hospitality. The facility is barely a motel and is not up kept to any standard I know of!

    The location was the best part of this property. Other then that the staff was a non factor and the room expense was to high even for the budget price it is offered at.

    Stayed in April 2025

  • Reviewed: 10 April 2025

    5.0
    It was an interesting experience.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking/Interior Corridors
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom door in our hotel room was broken. Coffee isn’t served all day which it should be.

    Watching the tweakers outside our hotel room window. Watching drug dealers hand off drugs to people. We will definitely be back. The hotel room was okay but the hotel needs cleaned up alittle bit.

    Stayed in April 2025

  • Reviewed: 4 November 2024

    6.0
    It was OK
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non-Smoking/Exterior Corridor
    • Stayed 1 night
    • Submitted via mobile

    To be honest, the room was not completely clean was not swept or mopped. The bathtub was not that clean either. I had to clean it before I got out.

    The room was nice. It was big. It was quiet as peaceful.

    Stayed in November 2024

  • Reviewed: 26 October 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No services.

    Stayed in September 2024

  • Reviewed: 5 October 2024

    4.0
    Scary.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Looks very run down and the area felt unsafe.

    Close proximity to town

    Stayed in August 2024

  • Reviewed: 3 September 2024

    6.0
    Overall, the staff was very pleasant , welcoming and friendly. The facilities ( under renovation, not mentioned at all)
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Well, it seems like loitering of groups near the residence wasn’t deterred in anyway.. kinda made it seem unsafe to walk alone to the nearby corner store or leave anything in the car. Though there were cameras there was many blind spots . The whole place is under renovations aswell, so you just get the room.

    Close to the highways , made commute easy. Staff was lovely :)

    Stayed in September 2024

  • Reviewed: 8 August 2024

    4.0
    Disappointing but fine as it was only for a night
    • Leisure trip
    • People with friends
    • Standard Double Room with Two Double Beds - Non-Smoking/Interior Corridors
    • Stayed 1 night
    • Submitted via mobile

    The elevator wasn’t working well Works in progress a the hotel The AC in the bedroom it too old and makes a lot of noise.

    Only the staff at the reception

    Stayed in July 2024

  • Reviewed: 29 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds - Non-Smoking/Interior Corridors
    • Stayed 1 night
    • Submitted via mobile

    Staff was friendly & professional. Great 👍

    Stayed in July 2024

  • Reviewed: 29 July 2024

    6.0
    Fair stay, good location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty room and loud guests

    Location and reception

    Stayed in July 2024

  • Reviewed: 12 July 2024

    5.0
    I like the room just there were things that could have been better.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not like the broken sink, no coffee for the random coffee maker. You can tell it was still being renovated or something. There was a musty smell coming from the mattress.

    I liked the location, I like the big bed and the space the room had.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking/Interior Corridors
    • Stayed 1 night
    • Submitted via mobile

    That they have breakfast and coffee service in the rooms.

    There was no breakfast service.

    Stayed in July 2024

  • Reviewed: 12 August 2023

    5.0
    Cheap place to stay but in bad shape
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking/Exterior Corridor
    • Stayed 1 night
    • Submitted via mobile

    This hotel is in bad shape and needs some obvious repairs. The front desk tried to stick us in an old, smoky closet looking room. It was obvious the door had been kicked in before. Went to the office. No apologies but gave us another room. 2nd room- the shower curtain rod was barely hanging on the wall, had poor patch jobs for holes in the wall, and one of the bed frames was broken.

    Great location. We went to a concert at the Ball Arena.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    6.0
    Great location by Empower… kinda shady otherwise
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking/Exterior Corridor
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were noisy off the street(sirens mostly) and smelt like weed, this isn’t legal where I live so had to explain the smell to my tween which was disappointing. There were boogers on one of the walls a dirty pillowcase and a pillow without a case at all. Glad we brought our own (which immediately went in sanitizing cycle when we got home)

    I was with my daughter traveling from ND. Loved that it was a great location to walk for amazing meals and to the Empower Field for Taylor Swift! Staff was friendly in the main building but we were booked in more motel area.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    5.0
    I would return for the location if I was going to the stadium.
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds - Non-Smoking/Exterior Corridor
    • Stayed 1 night
    • Submitted via mobile

    I misread this and put what I didn’t like above. What I did like was the location close to the stadium for the Taylor Swift concert. Also there was ample parking. So grateful.

    Came for the Taylor swift concert. Location was perfect. Two of us have celiac disease and must eat gluten free and there were zero options for us at breakfast. Some hard boiled eggs and ananas would have gone a long way. Instead we went out for breakfast for $33. Also the toilet wouldn’t always flush so we had to take the lid off the tank and work it from inside the tank. For $189 I expected so much more.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    4.0
    Cheap
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking/Interior Corridors
    • Stayed 1 night
    • Submitted via mobile

    Not very clean and a lot of old furnishings

    Price

    Stayed in June 2023

  • Reviewed: 30 June 2023

    4.0
    Sad
    • Leisure trip
    • Couple
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old elevator looks like it’s going to break and it smells gross . It looks like it was also made poorly . The bathroom was kind of gross looking and the wall was pretty dirty . We couldn’t even barely get in our room because the door was like old or broken or something . The walls are so thin I could hear people next door downstairs on the balcony all night long , all the way until I checked out . Even though there was a couple of lights it was still pretty dim . The curtain to window doors wouldn’t even fully close I had to pin the two together with a Bobby pin just so there wasn’t a crack where you can look into our hotel room . The chair that was in our room looked really old and dirty . It looked like it hadn’t been cleaned in years . It has spots on it and you can tell it’s really old. A lot of the furniture looked old and almost ready to give out . There was only a mini trash can , not another one in the bathroom . And the trash can had a bud light can in it and hadn’t been changed out. Sad for the amount of money we paid for . The parking lot is also confusing as well . One of the staff members seemed like they could’ve been more professional or nice .

    It had a mini fridge and bath appliances in the bathroom .

    Stayed in June 2023

  • Reviewed: 29 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Given room likely occupied (could not open since latch was on) so had to get another room. No latch in my room. Bald employee with beard too lazy to print out receipt when leaving and instead told to check email. Nasty motel occupied by welfare recipients.

    Comfortable bed

    Stayed in June 2023

  • Reviewed: 26 June 2023

    5.0
    Won’t choose this place again unless it’s renevated
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not to clean . Customer service wasn’t to good I had to figure things out in my own

    Close to venue

    Stayed in June 2023

  • Reviewed: 26 June 2023

    5.0
    It was OK but won't stay there again
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking/Exterior Corridor
    • Stayed 1 night
    • Submitted via mobile

    Not happy that it was almost 300.00 for one night and they would not give military discount. Also there was a lot of homeless people hanging around. We did not sleep good due to the room next door kept pounding on the wall

    That it was a 15 minute walk to and from our concert and that it had a breakfast for free

    Stayed in June 2023

  • Reviewed: 23 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Attempted to charge card 2 times prior to arrival without knowledge. Staff ghetto & elaborate attempt to have not stay at hotel. Lied said only accepted credit cards & chip reader broken. Had to call Priceline.com while in lobby. Told to have card ran as credit staff said no ability to run as credit. Then told to pay cash unimbursed $3 ATM fee. ATM maximum withdrawal $200 but price over $200. Watched as several customers processed with credit cards. Not allowed to check in until 3PM but checking drama took additional hour. Chip reader never broken. Room & hotel NOT the same as photos on website. Attempted to upgrade room so second bed that partially blocked bathroom door. Microwave kept cutting off. Had to unplug & move several items plugged into extension cord. Couldn't keep refrigerator on. AC worked when wanted to. Water pressure decreased when turned on hot water. Watched news couple days later say video of man coming out hotel lobby shooting at cop & cop shot him to death. Homeless people & druggie all around. Manager present during the entirety of staff member booking attempt to have not stay at hotel. Staff ghetto, liars & hate if have spouse romantically interested in.

    Location & access to transit system

    Stayed in June 2023

  • Reviewed: 22 June 2023

    6.0
    My stay was a good one. We didn't have any issues.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    To many people that didn't stay there hanging around.

    Breakfast was good to have. The location is the best thing about that hotel.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    4.0
    The Motel 6 I stayed at the night prior was more accurate than the stay I had at Quality Inn.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds - Non-Smoking/Exterior Corridor
    • Stayed 1 night

    The room was bare bones. NO DEADBOLT contrary to what was described on the website and what was posted in the room. There was no privacy curtain, just a thin "veil" to let light on. I had to put the shower curtain up to ensure no one could clearly see through. There was dust and whatnot in the shower and the towels were not clean. The fridge was not cold (Rip mochi ice cream). I ended up sleeping fine but it was odd not having a blackout privacy curtain. Not having a deadbolt on the door was also unnerving. Overall, the price of $137 did not guarantee a basic and decent service of stay. It was quite disappointing.

    Breakfast was decent. Below your typical continental but you did leave full. I ended up sleeping very well despite minimal covers. (see "Didn't Like " section)(

    Stayed in June 2023

  • Reviewed: 26 April 2023

    6.0
    it was ok. but too expensive for the service
    • Couple
    • Family Double Room
    • Stayed 2 nights
    • Submitted via mobile

    really old, I couldn’t charge my phone because almost all the energy entrance was not working.

    good view from Denver

    Stayed in April 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: