Reviews of Quality Inn Broken Arrow - Tulsa 3 stars
2301 West Concord Street, Broken Arrow, OK 74012, United States

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe ppl were helpful house keeping was amazing
There was nothing not to like.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReally nothing
I was not told about the deposit
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe staff is absolutely amazing. Honestly I was a little worried after reading the reviews. Didn't have any issues. Great location, clean, friendly and safe. The AC is amazing, beds are comfy, everything is clean and smells that way. Housekeeping when they came to clean left us extra blankets and towels. No stains no weird smells. Very accommodating. Will stay again. The price was amazing.
Breakfast needs a little work but nothing major! We didn't do breakfast we made other arrangements, but the coffee was hot and plentiful. Maybe just work on the hot breakfast a little.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe room was very clean and coffee was always provided in the lobby
There could have been a few more choices for breakfast
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewIt was close to the highway
Limited parking
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewQuiet and economic prices. Great area.
Aging maintenance issues. Not a huge deal, still great value for the price. We have stayed here many times but will pay more to stay elsewhere moving forward due to the comforters being removed from our room by room keeping during the last night of our stay. When my wife went to the front desk to ask for them back the clerk told her that there weren't any and that we didn't need them anyway because we had the sheets.
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewPrice and it close to gas and food
Small pillows light blankets
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe lay out of the room for wheelchair accessibility was well thought out. I also appreciated getting a phone call to verify and clarify my needs for a handicapped accessible room. We got what we needed.
no complaints
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewRefund
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewThe Room was very nice and clean. The pool was very nice. The exercise room has non-working equipment.
I was charged on my card for a pet deposit of $12, a room fee of $62.88 plus tax, and an additional $30.00 for checking in early after driving 15 hours. I was exhausted and needed rest. I also paid a $100 room deposit. Although I paid everything and went to sleep, I didn’t receive my full $100 deposit back. I only got $83.00.They said I didn't pay the pet fee, but I did!! I’m honestly upset about this and have decided that I will never stay there again. Ever again!!
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewI have stayed at this facility many times before. This time was the worst stay. I really do not have anything I like here.
I was assigned a room on the second floor. I also just found out on this trip that the property does not have an elevator. The trips to unload and load my bags were very taxing. The whole time, there was no Internet access.
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewEverything
No soda machine on property
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewIt was quiet!
That they would only let you bring in 1 pet.
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewThe room was clean and staff was nice
The shower head needs to be clean did not have very good water pressure and it said that the pool was heated but it was not but the room it was in was nice and warm
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewBreakfast was ok
Look a little run down from photos on line. There was a dog running around the front lobby unattended. I had my small grandbabies with me. The man at front desk was very rude.
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewIt was convenient to most everything.
The maids coming in my room & stealing money. After I had a do not disturb sign on my door. I guess they thought it was a tip. It was not a tip.
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewI have stayed at this place before and it was much better this time. It looked like they had fixed it up and it was very nice. They need to add eggs to the breakfast.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewGood location and easy to get to.
Beds were uncomfortable, house keeping staff were not accommodating or polite. The pool was very cold even though they claim it's heated.
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewRoom was clean and comfortable. Breakfast was good (waffle). Staff was professional and helpful. Location was good for traveling - right off the highway - easy to find when arrived and get back on road in morning to continue the trip.
Hotel is a little old and a bit tired.