Reviews of Quality Inn Albany Colonie 2 stars
1632 Central Avenue, Albany, NY 12205, United States
#35 of 50 hotels in Albany
Guests' ChoiceReview score
Based on 431 hotel reviews
6.9Score breakdown
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Cleanliness
7.5
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Comfort
7.5
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Location
7.9
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Facilities
7.0
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Staff
7.7
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Value for money
7.5
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Free WiFi
8.2
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Reviewed: 28 July 2025
Silvana
United States7 reviews8.0“good for price”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
homeless people outside facility
Breakfast, Location, Room
Stayed in July 2025
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Reviewed: 24 July 2025
Anthony
United States3 reviews8.0“For the cost and having updated room and lobby you cannot find a better deal.”- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The pool wasnt clean. But we never planned using the pool.
The room and lobby seemed recently updated. Very pleasant surprise The room was very clean as was the bathroom.
Stayed in July 2025
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Reviewed: 13 July 2025
Lenore
United States1 review6.0“Needs improvement”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Had to change rooms. First room was deplorable. Breakfast area can be improved.
Friendly staff
Stayed in July 2025
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Reviewed: 26 June 2025
Lu
United States2 reviews6.0Pleasant- • Business trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
noisy AC
Stayed in June 2025
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Reviewed: 18 June 2025
Jan
United States17 reviews3 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I made this reservation through Booking but i made it for the wrong Friday night. Booking was no help in getting it changed but the front desk went above and beyond. The front desk said all the rooms they had for the night were single bed rooms, so she gave us one (that actually smelled as though someone had recently smoked in it). We went to dinner and she called to inform us that a room with two beds had become available. The "new" room had no odor and two very comfortable beds. Thank you Quality Inn Central!
Stayed in June 2025
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Reviewed: 11 June 2025
Elena
United States1 review6.0“This place is ok but not the best location or feel.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
The area didn’t necessarily feel safe and the hotel itself felt a bit run down.
The staff was nice and there were good restaurants near by like Korner bar and grill and Smokey Bones bbq
Stayed in June 2025
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Reviewed: 2 June 2025
Brian
United States4 reviews1 helpful vote6.0“Serviceable hotel but with small changes could be much better.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No elevator made it very tough to get my luggage upstairs. Breakfast had zero protein options.
Beds were good. Bathroom was good.
Stayed in May 2025
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Reviewed: 25 May 2025
Haja
United States1 review8.0“Overall good”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Checking in , staff was rude
Location , cleaning staff , room rate
Stayed in April 2025
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Reviewed: 20 May 2025
Tina
Netherlands13 reviews6.0“Room was great but forget the breakfast.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The breakfast was disgusting! I didn’t expect too much as it is a 2 star hotel but I did expect it to be clean. There was food all over the counters and the man just sat on a chair doing nothing. The only thing he did was put more apples into a very dirty bowl!!! No way would I have taken anything out of it.
The room was clean and comfortable.
Stayed in May 2025
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Reviewed: 19 May 2025
Cimino
United States1 review8.0“Good value for the price. Staff very attentive”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Accessible/Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
Police showed up three times. A bit scary
Good location, reasonably clean
Stayed in May 2025
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Reviewed: 18 May 2025
Son
United States1 review8.0“A decent stay”- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The noisy conversation between a cop and a guest loud enough to disturb our sleep.
On the first night there was a disturbance with a guest in room #133 which required a cop to show up and they conducted an verbal exchange that lasted over 1 hr plus. The conversation was audible from our room #131 and prevented us to fall to sleep and rest after a long journey. I finally opened my room door and saw a bulky police officer leaning on the door frame and talking to whoever was inside. The conversation finally ended after midnight but it was very disruptive. The second night was peaceful and quite. The continental breakfast offers different options and was good and fruits were provided as well. I did forget a bag personal hygiène and contacted the front desk twice regarding their lost and found policy but still got no response before writing this review. I would recommend it despite the early bad episode.
Stayed in May 2025
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Reviewed: 12 May 2025
Nilsa
United States16 reviews7.0“We visited with family and left the next day to Florida. For the one night stay, this hotel was ok.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non Smoking
- • Stayed 1 night
Hallway had an odd odor,
Beds were comfortable. AC was excellent.
Stayed in April 2025
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Reviewed: 4 May 2025
Denyse
Canada118 reviews5 helpful votes7.0“The hotel was in a great location. Our room had some recent upgrades.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The bed was very soft. Breakfast was awful. No healthy items. All white bread or bagels. Minimum fruit.
The staff were friendly. Location good.
Stayed in May 2025
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Reviewed: 14 April 2025
Adem
India3 reviews1 helpful vote8.0Very good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Accessible/Non Smoking
- • Stayed 1 night
none
Breakfast is delicious, Room is clean, Pool was closed for cleaning. I like this hotel and recommend it.
Stayed in April 2025
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Reviewed: 14 April 2025
Irina
United States11 reviews7.0“Short and sweet stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The first room they gave us looked great but had a bad smell like vomit, so I asked for another room. It was no problem. The second room was great no problems at all. The hallways are dated and could use new carpets and lights. The breakfast was pretty simple. They could have more options like apple ,bananas , bacon , egg. They just have waffles , bagels, cereal, coffee , hot chocolate and juice. And there is no elevator if you have a room on the second floor, but then again it’s only 2 floors.
Stayed in April 2025
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Reviewed: 8 April 2025
Brunson-acevedo
United States31 reviews1 helpful vote8.0Very good- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
It’s an very good/clean hotel but the staff upon check out they knock on your door too early when they know you have two hours left before you leave
Stayed in April 2025
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Reviewed: 17 February 2025
Matina
United States2 reviews1 helpful vote6.0“Overall, decent experience.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The pool smelled heavily of mold and the pool area was a little dirty.
Staff was nice and friendly. The room was comfortable. Location was good.
Stayed in February 2025
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Reviewed: 12 February 2025
Michael
United States8 reviews6.0“Eh.”- • Solo traveller
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Carpet in room was filthy. Walls could use a new coat of paint or at least a good scrubbing.
Convenient location. Very friendly staff. Clean and well stocked breakfast area.
Stayed in February 2025
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Reviewed: 9 December 2024
Jenkins
United States3 reviews1 helpful vote8.0“I’m happy with my stay at quality inn”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
I have no complaints the room was clean and comfortable for a short stay
Stayed in December 2024
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Reviewed: 2 December 2024
William
United States11 reviews7.0“It was okay probably won’t stay there again”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The beds were not comfortable. Also you could hear the staff in the morning talking very loudly in the hall
Price, hot showers, Clean, and staff was very friendly
Stayed in December 2024
-
Reviewed: 10 November 2024
Thomas
United States2 reviews8.0“Nice stay. Would choose again”- • Leisure trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Convenient for my trip. Staff person at front desk very welcoming
Stayed in October 2024
-
Reviewed: 30 October 2024
Randi
United States1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I could hear the people in the next room
Comfortable and clean
Stayed in October 2024
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Reviewed: 21 October 2024
Rosemary
United States1 review7.0“Very good. Clean, safe and convenient”- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted via mobile
See above
I missed breakfast but I like when there is one available. Very clean. Temperature control was good. Staff was excellent. Bathroom shower had a flexible head which hard for a short person to adjust. I liked that there were restaurants in walking distance. Basically very good just time for some updating.
Stayed in October 2024
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Reviewed: 17 October 2024
Daniel
Belgium2 reviews7.0“Faily good”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There wasn’t much option on the breakfast menu
Was expecting more.
Stayed in October 2024
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