Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New York State hotel reviews
  4. Latham hotel reviews
  5. Reviews of Quality Inn & Suites Albany Airport

Reviews of Quality Inn & Suites Albany Airport 2 stars

611 Troy-Schenectady Road, Latham, NY 12110, United States

#14 of 14 hotels in Latham

Guests' Choice

Review score

Based on 170 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.4

  • Location

    7.3

  • Facilities

    5.8

  • Staff

    6.6

  • Value for money

    6.4

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 7 August 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the breakfast bar, the only hot thing they had was waffles,I'm not a waffle guy. GET A BETTER SELECTION FOR BREAKFAST!!!

    I like the fact it was a perfect spot for visiting family

    Stayed in August 2025

  • Reviewed: 10 July 2025

    5.0
    OK, but far from a good recommendation!
    • Leisure trip
    • Couple
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Breakfast was crappy and it did not stay open late enough- do you really you stop serving breakfast at 9am? The help at the front desk was not too friendly. I did not see any other help while we stayed there

    The room was nice enough, the bathroom all worked.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smoke smell throughout hotel. Poor breakfast

    Clean room and bathroom

    Stayed in June 2025

  • Reviewed: 28 May 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lobby is a little deceptive—recently renovated, but rooms and corridors are quite old and worn out. Smelled a little smoky from old times I assume. Windows didn't quite latch and ceilings were very low. Carpet was very old and linens had a cigarette burn hole.

    Right off the interstate, friendly staff seems to care about guests.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    5.0
    Fair pricing but not low enough to warrant the condition.
    • Leisure trip
    • Couple
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Worn and lacking in cleaning. Smoke detectors were beeping for lack of good battery. There were an inordinate amount of bees in the room. Headboard was broken and the carpet was worn and coming up. Had booked a “executive suite” because we needed the space and upon check in was told that I was being put in a newly remodeled room at no extra charge - turned out that was a standard queen room with no suite amenities. The young man at the desk was inexperienced and needed more training.

    Good location not well marked or easily accessible.

    Stayed in May 2025

  • Reviewed: 26 September 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tried.to.charge.additional.$40 ton ust get.key early as we.were going.to SPAC.and.didnt get back.until.1am. We didn't want.access.to the room.just.trying to.avoid dealing.st 1 am. The manager on the phone the previous day said no problem and never mentioned.additoanl.fees. Also,.whe.we.pulled.up.at.11am, there.were.several "unsavory".characters.hanging out.in front.of.thw.entrance.and in the.parking lot. We.felt.unsafe.and.almost.didn't stay here because of that. when we came .back.at.1, .theren was no sign of.them.but.they were.bacl.whem.checking out.

    Location and.clenliness, comfortable.beds

    Stayed in September 2024

  • Reviewed: 2 September 2024

    6.0
    Pleasant front desk person.
    • Leisure trip
    • Couple
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom could have been a little clean door casing around door very loose made me a lot nerves.

    Think it can improve meat and eggs.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    4.0
    It was somewhere to stay when exhausted.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s been needing a remodel for 30 years. Under the sink there were signs of serious mold. There were bulbs missing from the fixtures, so only one switch worked in the bathroom. Things were broken and furniture very worn.

    The staff were kind and helpful. The floors and linen were clean. I sincerely hope they will be able to make the needed repairs and upgrades and not just paint over the problems. I slept well.

    Stayed in August 2024

  • Reviewed: 21 July 2024

    4.0
    It was the worst hotel that I've experienced, they need to renovate and do major repairs.
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night

    This hotel would not even pass a state inspection, it made me sad that we got stuck having to stay some where like that.

    The hotel was dilapidated, the lobby had missing ceiling tiles, water damage spots on the ceiling, the carpet was filthy. The room door was loose and didn't close properly. We circled the hotel several time, desperately searching for a better hotel, but was forced to stay their or sleep in our car for the night. They did change the room to a better one after we complained about the conditions. We did not try to eat their because of the dirty facility.

    Stayed in July 2024

  • Reviewed: 4 September 2023

    4.0
    Convenient
    • Leisure trip
    • Solo traveller
    • Business King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    If I wasnt with my dog I wouldnt have felt safe. The doors to get in through the side of the hotel didnt lock. The windows didnt lock and the screens were ripped. My room faced the highway in the back. If I was alone I probably woukd have checked out sooner than I did. I left a day early.

    I liked that I could stay there with my dog.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    5.0
    A budget stay - for the price it’s decent
    • Leisure trip
    • Family with young children
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Things were being fixed or renovated. No one comes to do you bed. After cleaning the bathroom there were fruit flies there. You can easily hear the Neighbors at night.

    It was convenient for the purpose we needed it for. Close by to the places we needed to go. The room was a nice big size. They changed the towels and through out the garbage from the bathroom. Parking is right there nearby.

    Stayed in July 2023

  • Reviewed: 15 August 2023

    5.0
    Okay
    • Leisure trip
    • Family with young children
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The food!

    The staff when we checked in was wonderful. But the morning staff not so much. My stepson is special needs and has a very bland diet and would not eat anything they had for breakfast except yogurt. Had I know it would have been this way I would brought food for him

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Business King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not much of anything. No one there to keep what was there stocked. Also, I tripped over an electrical cover raised up 3/8" in the hallway of my room. Let the front desk know of a trash can with fruit flies in and around it. Took over 12hours to change liner.

    Room was comfortable.

    Stayed in August 2023

  • Reviewed: 13 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No vending machines No drinking water Ice machine broken

    Room was decent

    Stayed in June 2023

  • Reviewed: 16 May 2023

    6.0
    Served the purpose with no frills
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place is very old, my toilet ran all night & there were 2 Bobby pins on the floor, which were not mine 😳 Wall paper was falling down in bathroom... just very dated & not that cleanly...

    My bed was clean, thank goodness....

    Stayed in May 2023

  • Reviewed: 18 April 2023

    5.0
    too dirty to stay at again
    • Leisure trip
    • Couple
    • Business King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bedding stained, bed uncomfortable, was not very clean

    good location but hard to find. staff at front desk was very nice.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Business King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    1) Room didn’t have a TV.. not in the bedroom or living room.. we even upgraded to the sweet with the jacuzzi. 2) We had knocking on our door before 11am check out for room cleaning.. and then got a call from the property telling us it was checkout exactly at 11am…

    It was quiet

    Stayed in April 2023

  • Reviewed: 20 February 2023

    5.0
    Quality Inn Albany
    • Leisure trip
    • Family with young children
    • Efficiency King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place is a bit worn, missing a light bulb over the hot tub....missing a lamp shade in the bedroom....and a burnt out bulb in the fridge. To be rated like an upscale hotel those details need to be perfect. The kid at the desk had his college sweatshirt on.

    The room was decent for the price.

    Stayed in February 2023

  • Reviewed: 23 September 2022

    4.0
    Adequate.
    • Leisure trip
    • Solo traveller
    • Business King Suite - Non-Smoking
    • Stayed 1 night

    Shredded carpet, breakfast.

    Roof overhead

    Stayed in September 2022

  • Reviewed: 27 August 2025

    3.0
    It was not good. I’ll put this hotel on a list of hotels that I don’t return to.
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    1st: only two handicap parking spots. Had to do a lot of walking 2nd: never could find anyone at the front desk

    Nothing

    Stayed in July 2025

  • Reviewed: 19 August 2025

    3.0
    Barely acceptable
    • Leisure trip
    • Solo traveller
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Its old and tired and needs to be completely rehabbed

    Stayed in July 2025

  • Reviewed: 5 August 2025

    2.0
    It was bad. Some of the employees were nice and helpful but there were a few that needs a new.career.
    • Leisure trip
    • Couple
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    1) there is only two handicap parking spots. I had to walk a long distance to get to my car. 2) tripped numerous times in the hallways with the rugs crumpled up.

    Nothing

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Ok for a past for a last minute book
    • Business trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was by the entrance so heard the ins and outs all night was hard to sleep

    Room was clean , Bed was ok not bad at all

    Stayed in August 2025

  • Reviewed: 10 July 2025

    3.0
    It was a cheap room that was not worth the money. I will not be staying in one in the future!
    • Leisure trip
    • Couple
    • Business Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The room was crappy, the A/C was noisy. We were shown one room before we checked in that smelled funky and we did not stay in that room. Beds OK but bathroom barely passable. A/C blew all night on my wife, she had to get up and sleep on the plastic covered love seat that was really too small for her. We left too early to have breakfast so I could not rate it, but it looked cheap. No separate room for breakfast just a corner of the front lobby. Not very appealing.

    Nothing!

    Stayed in June 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: