Reviews of Fairfield by Marriott Tacoma Puyallup 3 stars
202 15th Avenue South West, Puyallup, WA 98371, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClean room and facility
poor water pressure for shower, could not adjust the volume on the TV, could not hear the TV very well, the king bed was very hard with harsh sheets.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe pool wasn’t heated The hot tub jests were weird No sofa in the king sweet Too tight with there towels I had to set the shower for everyone so not user friendly The breakfast was weak. The sausage was cold and not much for gluten free options. A lot of people have an allergy to wheat. No stairs on the inside of the hotel you had to use the one working elevator for everything and it was a 6 floor hotel
Security
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewDear Karen, Thank you for your feedback. I apologize that the breakfast options didn't meet your expectations this time. We’re always looking for ways to improve and will take your comments into consideration. We appreciate your stay and hope to better serve you in the future.
Dear Karen, Thank you for your feedback. I apologize that the breakfast options didn't meet your expectations this time. We’re always looking for ways to improve and will take your comments into consideration. We appreciate your stay a… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewCheck in was good. Breakfast was good, with healthy choices
Not enough washcloths for 3 people. No bedside table for both sides of bed. Daughter complained of wimpy water pressure for shampooing her hair. Location was difficult to find after dark. If there is a sign on Meridian the 3 of us missed seeing it twice. Paid almost $300 including fees, not a big bargain.
Dear Linda, Thank you for sharing your feedback. I'm glad to hear the check-in and breakfast met your expectations. I apologize for the inconvenience caused by the washcloths, bedside tables, water pressure, and the signage difficulty. Your comments are valuable and will help us improve. We appreciate your stay and hope to provide a better experience in the future.
Dear Linda, Thank you for sharing your feedback. I'm glad to hear the check-in and breakfast met your expectations. I apologize for the inconvenience caused by the washcloths, bedside tables, water pressure, and the signage difficulty… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewQuiet
Pillow top king bed
Dear Elizabeth, We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewClose to parents house.
The room is not accommodating for people with disabilities and the beds were extremely uncomfortable (causing myself and guest back pain every night). Please consider changing your mattresses. While I understand it is summer, the room was extremely cold, and the temperature was hard to regulate.
Dear Nicole, Thank you for taking the time to share your recent experience with us. I want to sincerely apologize that your stay did not meet expectations and, more importantly, that the room was not accommodating to your needs. We deeply regret that the mattress caused you and your guest discomfort and that the room temperature was difficult to control. Your feedback is incredibly valuable, and I want to assure you that we take these concerns seriously. I will be sharing your comments with our management and maintenance teams so we can evaluate our bedding and climate control systems, as well as look into ways to make our rooms more accessible and comfortable for all guests. Providing a welcoming and supportive experience for every guest is a priority for us, and I am truly sorry we fell short during your visit. Thank you again for your honest feedback, and we hope to have the opportunity to better serve you in the future. Warm regards, Nichole
Dear Nicole, Thank you for taking the time to share your recent experience with us. I want to sincerely apologize that your stay did not meet expectations and, more importantly, that the room was not accommodating to your needs. We deeply… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewClose to the fair grounds for Summer Con
N/a
Dear Amanda, Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewBreakfast was delicious. Room location near elevator was perfect for my disability. The staff were definitely A+, great attitude and very welcoming and accommodating. Thank you!
It was a little far to walk from restaurants and stores.
Dear Dorothy, Thank you so much for your kind words! I'm delighted to hear that you enjoyed the breakfast and that the room location worked well for your needs. Our team truly appreciates your recognition of their efforts. We understand the walk to nearby restaurants and stores can be a bit far, and we’ll keep that in mind for future improvements. Thank you again for your stay, and we hope to welcome you back soon! Guest Service Manager Maya Holaday
Dear Dorothy, Thank you so much for your kind words! I'm delighted to hear that you enjoyed the breakfast and that the room location worked well for your needs. Our team truly appreciates your recognition of their efforts. We understan… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewLocation was great, close to highways.
Thermostat didn’t work. It got really stuffy. Pullout bed was horrible! Mattress was thin, springs were poking out and you could feel every bar on the frame.
Dear Melinda, Thank you for your feedback. I'm glad you found the location convenient. I apologize for the issues with the thermostat and the pullout bed; that’s certainly not the experience we want for our guests. We will address these concerns with our maintenance team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide a better stay in the future. Guest Service Manager Maya Holaday
Dear Melinda, Thank you for your feedback. I'm glad you found the location convenient. I apologize for the issues with the thermostat and the pullout bed; that’s certainly not the experience we want for our guests. We will address thes… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewCleanliness, location
The AC is noisy,. Curtains are for decoration, not to block out the lights outside.
Dear KimNga Tran, Thank you for your feedback. I'm glad to hear you were satisfied with the cleanliness and location. I apologize for the noise from the AC and the curtains not providing enough light blockage. Your comments are helpful, and we’ll work on addressing these issues to improve our guests' comfort. We appreciate your stay and hope to host you again! Maya Holaday Guest Service Manager
Dear KimNga Tran, Thank you for your feedback. I'm glad to hear you were satisfied with the cleanliness and location. I apologize for the noise from the AC and the curtains not providing enough light blockage. Your comments are helpful… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewDelicious breakfast.
kept having trouble with TV controller
Good Morning, Thank you for your feedback. I'm glad you enjoyed the breakfast! I apologize for the trouble you experienced with the TV remote. We’ll look into this to ensure it’s working properly for future guests. We appreciate your stay and hope to welcome you back soon! Maya Holaday Guest Service Manager
Good Morning, Thank you for your feedback. I'm glad you enjoyed the breakfast! I apologize for the trouble you experienced with the TV remote. We’ll look into this to ensure it’s working properly for future guests. We appreciate your s… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewmattress is perfect for me
bottle water is charged for $4/each
Dear Congyue, Thank you for your feedback. I'm glad the mattress was comfortable for you. Regarding the bottled water, we do charge $4 per bottle as part of our amenities. We appreciate your understanding and hope to host you again in the future! Maya Holaday Guest Service Manager
Dear Congyue, Thank you for your feedback. I'm glad the mattress was comfortable for you. Regarding the bottled water, we do charge $4 per bottle as part of our amenities. We appreciate your understanding and hope to host you again in … Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe rooms were very clean, and the staff was very courteous.
The beds were a tad uncomfortable, but it was very noisy where we were right by the elevator. Made for a hard night of sleeping people coming in and out at all hours.
Dear Wendy, Thank you for your kind words about the cleanliness and staff. I apologize for the inconvenience caused by the noise near the elevator and the comfort of the beds. Your feedback is valuable, and we will look into ways to improve soundproofing and bedding options. We appreciate your stay and hope to provide a better experience next time. Maya Holaday Guest Service Manager
Dear Wendy, Thank you for your kind words about the cleanliness and staff. I apologize for the inconvenience caused by the noise near the elevator and the comfort of the beds. Your feedback is valuable, and we will look into ways to improv… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewClean room was nice…service was great quick check into our room and off course breakfast was great and my kids love the pool
Nothing
Reviewed: 7 April 2025 · Stayed in April 2025
Verified review