Pricey restaurant.

Comfy and just what we needed

Stayed in August 2025

The music outside was a little loud first thing in the morning. I felt like our check in was a little rushed and we were fobbed off for some other perhaps reoccurring customers.

Clean and comfortable. Nice style

Stayed in June 2025

The food was amazing and the staff was professional as well as knowledgeable.

Stayed in June 2025

Bar staff ignored us. Twice we had to ask to be served.

Bed really comfortable. Location convenient.

Stayed in May 2025

No one told me that I got free lattes $30 a day and I paid a lot for lattes across the street at the French restaurant

Better than The Nines

Stayed in February 2025

Nothing

Clean, quiet, felt safe, comfy bed & nice decor.

Stayed in January 2025

The restaurant has a very limited menu and the food wasn’t great.

The hotel was nice, clean and in a great location. We were able to walk everywhere that we wanted to go. I loved the hot apple cider in the lobby in the evening. The staff were super friendly and helpful with suggestions for things to do and directions. The customer service was some of the best I’ve had at a hotel and I travel quite a bit.

Stayed in December 2024

We have nothing negative to say about the hotel.

We liked the friendly staff, the location, and the comfort of the rooms and bed. The hotel is central to many good restaurants in downtown Portland.

Stayed in November 2024

If valet parking was a bit cheaper

It was a great location. Able to park the car and walk around. Lots of shops and restaurants close by.

Stayed in October 2024

View of a parking lot

Light under the bed

Stayed in October 2024

Nothing.

Staff are awesome, room was spacious, clean and quiet. Beds were comfy. Location is great with lightrail nearby. Would happily stay here again in future.

Stayed in October 2024

The expensive rate for parking my car for less than 24 hrs

Loved the Japanese garden ticket and voucher for meal.

Stayed in October 2024

Valet parking was quite expensive @ $60 per day.

Clean, secure, great location, comfortable bed, restaurant on-site, everything!

Stayed in September 2024

The bathroom products left my hair feeling dry.

Spacious comfortable room with friendly staff.

Stayed in September 2024

Shower/bathtub in 901 took 30 minutes to drain after a shower. Reported to front desk at checkout.

Clean, safe, excellent breakfast. Comfortable bed.

Stayed in September 2024

Best hotel stay I've experienced by a mile. Staff were friendly, helpful, efficient, and attentive, yet not overbearing. Our room on the 11th floor was clean, modern, spacious, well-stocked, and provided a great view of the downtown (bonus points for providing empty mini fridges in the rooms rather than impractical minibars with fussy price sensors). Location was also superb—a 5-minute walk from the nearest MAX line, central to many great restaurants and attractions, and in a relatively safer area of downtown. Lastly, the overall value, even when including the destination fee, is great, especially when compared to other 4- and 5-star offerings within the same vicinity. Some have commented on the lack of transparency with regards to the destination fee; however, one of the staff, Lee (my apologies if I misheard or misspelled your name), was incredibly communicative about the perks included in the fee at check-in, and even went so far as to personally handle reserving the tickets to the Japanese Garden for us at the time and date of our choosing and phoning us to confirm when all was said and done. Personally, we thought the inherent value of the fee was well worth the additional cost. My partner and I can't wait to return to Portland and stay at the Bidwell again :)

Stayed in September 2024

Nothing

The staff was very friendly and helpful

Stayed in August 2024

Barn door on bathroom, wood laminate floors, prefer carpet

Stayed in August 2024

N/A

Beautiful room, nice large bar and restaurant. Also enjoyed a US$30 daily (!) discount on all food & drinks.

Stayed in August 2024

The food menu could be increased especially for dinner.

Stayed in August 2024

Be aware that the total taxes and fees don't include a tax on the $30 destination fee which you will also be charged They also take a deposit of $75 a night which is inconvinient when using foreign credit cards. The destination fee also forces you to eat at the onsite restaurant.

Good sized rooms and convinient location. 15min walk to the train station and central to other sights. The extra fees you'll see on your reservation are a $30 per night destination fee. This value can be redeemed in the restaurant and for a ticket to the Japanese gardens.

Stayed in August 2024

I wish there was free wi-fi. The pillows were a little too soft; my head would sink right through. We thought we'd be offered the Japanese Garden tickets, but we had to ask for them.

I liked the location a lot - it was walkable to lots of things we wanted to do as well as to public transit stops. I also loved that they gave us complimentary Japanese Garden tour tickets! The beds were also super comfy.

Stayed in August 2024

Attending a show at the summer concert series in Pioneer Courthouse Square- it was a block and a half away! Voodoo doughnuts, easy walk. Powells city of books, easy walk! Thrift store shopping and eats along Hawthorne- a $12 Uber ride, same for the Japanese Gardens and The Rose Gardens, however, in the other direction! Numerous other food venues and the riverfront also close by!

Clean rooms. Front counter facilitated an early check in for us upon arrival, which was greatly appreciated! Every staff member, we dealt with, was pleasant and extremely helpful in any capacity where they could be!

Stayed in August 2024

N/A

We did not eat breakfast there

Stayed in August 2024