Reviews of Pod Times Square 3 stars
400 West 42nd Street, Hell's Kitchen, New York, NY 10036, United States
#174 of 429 hotels in New York
Guests' ChoiceReview score
Based on 9948 hotel reviews
8.4Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.5
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Facilities
8.2
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Staff
8.7
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Value for money
8.1
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Free WiFi
8.7
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Reviewed: 1 September 2025
Aleksandra
Poland11 reviews4 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Bunk Pod
- • Stayed 4 nights
- • Submitted via mobile
Stuff was rather rude and unfriendly.
Location and cleanliness.
Stayed in August 2025
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Reviewed: 1 September 2025
Alison
United Kingdom6 reviews9.0“Great base for New York”- • Leisure trip
- • Solo traveller
- • Full Pod
- • Stayed 9 nights
- • Submitted via mobile
Staff very friendly, efficient & helpful. Room exactly as described, small but had everything I needed. Great shower & plenty of room in bathroom. Great safe which easily held my camera. Even a view of Empire State Building! I did one free guided walk organised by hotel - really enjoyed it & wish I had time for more. Breakfast offered great coffee & basic selection of pastries, bagels, etc., reasonably priced and convenient. Very handy for subway.
Stayed in August 2025
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Reviewed: 31 August 2025
Daniela
Romania7 reviews8.0“I'll be back”- • Leisure trip
- • Solo traveller
- • Bunk Pod
- • Stayed 4 nights
- • Submitted via mobile
Maybe doors have a cheerful "face"
Its clean, central , easy to get there
Stayed in August 2025
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Reviewed: 31 August 2025
Courtney
United Kingdom4 reviews7.0“Affordable and fits the price”- • Leisure trip
- • Couple
- • Full Pod
- • Stayed 3 nights
- • Submitted via mobile
The shower wasn’t as clean as it should have been, limescale and build up on main shower, so we opted to use the other shower head which was cleaner and a lot of flies and bugs around the drain
Very close to transport and within 10 minutes of your main sight seeing
Stayed in August 2025
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Reviewed: 31 August 2025
Paula
Brazil14 reviews3 helpful votes9.0“Excellent location, clean and quiet”- • Leisure trip
- • Group
- • Bunk Pod
- • Stayed 7 nights
The pillow is OK
The staff is super friendly and helpful. The room is small, but spotlessly clean, and works well for a light traveler. The shower is great. Despite being in the heart of Times Square, it's reasonably quiet.
Stayed in August 2025
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Reviewed: 29 August 2025
Ian
Ireland26 reviews3 helpful votes7.0“Basic small rooms for a solo traveler.”- • Leisure trip
- • Solo traveller
- • Full Pod
- • Stayed 5 nights
- • Submitted via mobile
The double elevators up and down to the room can become a pain over a weeks stay.
On site cafe/bar is handy for a quick breakfast. Small convenience store just outside the main building for water etc and plenty of restaurants closed very early by.
Stayed in July 2025
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Reviewed: 29 August 2025
Mark
Israel59 reviews5 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Full Pod ADA
- • Stayed 2 nights
excellent location and relatively cheap , very efficient and helpful staff , but corridors like in prison and room extremely small .....
Stayed in August 2025
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Reviewed: 29 August 2025
Elodie
France28 reviews1 helpful vote8.0“Great location”- • Leisure trip
- • Group
- • Bunk Pod
- • Stayed 2 nights
The location was great : close to Times Square and close to a metro station The beds were really confortables
Stayed in July 2025
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Reviewed: 29 August 2025
Richard
Netherlands1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Bunk Pod
- • Stayed 5 nights
- • Submitted via mobile
Location close to time square, bus station and subway
Stayed in August 2025
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Reviewed: 27 August 2025
Wanda
United States6 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Bunk Pod
- • Stayed 1 night
- • Submitted via mobile
We don’t have mini fridge in our room
Clean
Stayed in August 2025
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Reviewed: 25 August 2025
Deividas
Lithuania51 reviews7 helpful votes9.0“Great location next to Times Sq/ bus terminal/ subway with small rooms and many power sockets”- • Leisure trip
- • Family with young children
- • Bunk Pod
- • Stayed 8 nights
TV remote battery almost dead - ended up not using TV. Didn't tell reception, but if you guys want to fix it - room 1729. Power sockets have USB to charge directly via cable. They didn't work. Anyway for security reasons don't use unknown sockets or USB cables - better use your power charger. Lobby waiting area sockets on the floor not working. Maybe intentionally to avoid long chilling there, but would be good before flight.
David is the guy at the reception, who made our check-in experience brighter after a long flight. Actually staff is great there. Just like friends. Best is location. Yes it's close to Times Square, but also luggage rolling distance to Bus Terminal (we took bus to Newark Airport for 26USD/person there). A/C/E Subway lines underneath. Very handy. I liked the big area to relax at the lobby level. When all NYC is so commercial around you - it's small things that makes you feel normal person not a cash-cow. They also promote free walking tours. We didn't go, but it's nice they have it. Plenty of power sockets in the room! Every bed has 2 doubles and one double near the door. Great example for those 5 star hotels. Bunk beds each has their own TV. Shower is BIG for such a small room.
Stayed in August 2025
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Reviewed: 25 August 2025
Annelise
Brazil8 reviews1 helpful vote8.0Very good- • Business trip
- • Solo traveller
- • Bunk Pod
- • Stayed 5 nights
The room is pretty small.
Good location and clean room.
Stayed in August 2025
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Reviewed: 22 August 2025
Gael
United States7 reviews1 helpful vote7.0“I think it was very expensive for the type of hotel. Rooms are very small and amenities are very limited for the price.”- • Leisure trip
- • Couple
- • Full Pod
- • Stayed 1 night
- • Submitted via mobile
Expensive and linen and pillows seem to be very old and worn out. Nowhere really to work outside of the bedroom.
Very central and convenient.
Stayed in August 2025
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Reviewed: 20 August 2025
Katherine
United Kingdom33 reviews2 helpful votes8.0“Great”- • Leisure trip
- • Group
- • Bunk Pod
- • Stayed 2 nights
Showers took long time to get warm but with it being hot and muggy in nyc that was not an issue
Great location and hotel bar was amazing. Staff were friendly and super helpful
Stayed in August 2025
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Reviewed: 20 August 2025
Koolman
Sint Maarten8 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Full Pod ADA
- • Stayed 4 nights
- • Submitted via mobile
Everything was super
Location is perfect
Stayed in August 2025
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Reviewed: 20 August 2025
Wanda
United States6 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Bunk Pod
- • Stayed 1 night
- • Submitted via mobile
Clean
Stayed in August 2025
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Reviewed: 19 August 2025
Andrea
United States20 reviews7 helpful votes9.0“I like the location and price of this Pods location.”- • Leisure trip
- • Family with young children
- • Bunk Pod
- • Stayed 3 nights
- • Submitted via mobile
I hate the much too short shower curtain since it creates a water mess on the floor! I dislike the too dim hallways.
I did not have breakfast nor any food or drink from PODS. I LIKED TO cleanliness and location. I liked the separate elevators since it seems more secure. I loved that there were NO BED BUGS/ insects/rodents!!!
Stayed in July 2025
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Reviewed: 19 August 2025
Suzan
United Kingdom1 review8.0“So good that we will be staying again when we come back to New York”- • Leisure trip
- • Family with young children
- • Bunk Pod
- • Stayed 7 nights
- • Submitted via mobile
Size of rooms- a bit tight but they did the job
The location is fantastic, great staff, good facilities
Stayed in August 2025
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Reviewed: 19 August 2025
Angelica
United States1 review8.0“Good”- • Leisure trip
- • Family with young children
- • Bunk Pod
- • Stayed 1 night
- • Submitted via mobile
It was ok
Locations
Stayed in July 2025
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Reviewed: 17 August 2025
Jason
United Kingdom1 review9.0“Fantastic staff and great location. Some minor details and cleanliness could make it a great hotel.”- • Leisure trip
- • People with friends
- • Full Pod
- • Stayed 6 nights
- • Submitted via mobile
Cleanliness could have been better. Areas by the bedside had dust gathered which could have been solved by vacuuming the area. The shower could do with a deep clean as dirt was gathering around the drain and shower tray. The shower curtain is too short, therefore water was flowing out the shower area making the bathroom wet and slippery.
Great staff. Great location. Easy check in and check out process. Good bar and cocktails.
Stayed in August 2025
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Reviewed: 17 August 2025
Aisling
United States1 review8.0“Fab”- • Leisure trip
- • People with friends
- • Full Pod
- • Stayed 5 nights
- • Submitted via mobile
Room with the double bed was a very tight squeeze you wouldn’t want a lot of luggage with you.
Very easy to get to and in a great location.
Stayed in August 2025
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Reviewed: 17 August 2025
Isabelle
United Kingdom1 review9.0“Very very happy and would definitely stay here again”- • Leisure trip
- • Group
- • Bunk Pod
- • Stayed 4 nights
- • Submitted via mobile
I wish there was a mini fridge in the room
I was very happy with the room, the service and the cleanliness.
Stayed in August 2025
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Reviewed: 15 August 2025
David
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • Full Pod
- • Stayed 1 night
- • Submitted via mobile
Super tiny room and bed was short
Great location clean rooms
Stayed in August 2025
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Reviewed: 15 August 2025
Deborah
Australia20 reviews7.0Good- • Leisure trip
- • Family with young children
- • Bunk Pod
- • Stayed 5 nights
- • Submitted via mobile
The shower curtain was useless. The floor of the bathroom ended up wet/flooded every time. No little fridge to chill water bottles.
The location is fantastic, it is very close to everything. There were tons of food options available nearby. The room is compact but mostly soundproof, we slept soundly. We had to ask for a kettle.
Stayed in August 2025
